HealthEquity(HQY) - 2026 Q3 - Earnings Call Transcript
HealthEquityHealthEquity(US:HQY)2025-12-03 22:30

Financial Data and Key Metrics Changes - Revenue increased by 7% year-over-year, with net income up 806% year-over-year, driven by a significant reduction in service costs and improved margins [5][20][19] - Adjusted EBITDA rose by 20%, with an adjusted EBITDA margin of 44%, up from 39% in the same quarter last year [5][20] - Cash on hand was $309 million, with cash flows from operations amounting to $339 million in the first nine months of fiscal 2026 [20][21] Business Line Data and Key Metrics Changes - Service revenue increased by 1% year-over-year to $120.3 million, while custodial revenue grew by 13% to $159.1 million [18] - HSA accounts grew by 6%, with CDB accounts up 3%, leading to a total account growth of 5% [5][6] - HSA assets increased by 15%, with average HSA balances growing by 8% year-over-year [5][7] Market Data and Key Metrics Changes - The annualized yield on HSA cash was 3.53%, reflecting higher placement rates and increased balances [18] - Interchange revenue grew by 6% to $42.8 million, outpacing total account growth [18] Company Strategy and Development Direction - The company aims to address the affordability challenge in healthcare by promoting HSAs as a solution for consumers and employers [6][11] - A new direct HSA enrollment platform was launched to facilitate retail HSA openings, particularly for those choosing bronze plans on ACA exchanges [7][8] - The company is focusing on enhancing member experience through technology investments, including AI capabilities to improve service and security [10][11] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about new account growth in Q4, supported by ongoing collaborations with employers and partners [7] - The regulatory environment is seen as favorable, with discussions in Washington about expanding HSA access to more Americans [13][16] - The company expects continued growth in HSA adoption as healthcare costs rise and employers seek cost-saving strategies [50][51] Other Important Information - Fraud costs were approximately $0.3 million, significantly below the target run rate, indicating effective fraud prevention measures [10][19] - The company repurchased approximately $94 million of its outstanding shares during the quarter, with $259 million remaining on the share purchase authorization [21][25] Q&A Session Summary Question: What are the marketing plans for the direct HSA enrollment platform? - The company plans to ensure a seamless enrollment experience and will market through integrated plan partners, emphasizing a $25 match for new accounts [28][30] Question: Are you seeing an acceleration in employer sponsors moving towards HSAs? - Management noted that rising healthcare costs are prompting employers to consider HSAs more seriously, with expectations for greater adoption in 2026 compared to 2025 [45][51] Question: Will there be more custodial opportunities as new markets develop? - The company is actively exploring new market opportunities and believes that the demand for HSAs will continue to grow as healthcare affordability becomes a pressing issue [45][52]