Bridgeline Digital(BLIN) - 2025 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Total revenue for Q4 2025 was $3.9 million, unchanged from the prior year period [17] - Subscription revenue was $3.1 million, up from $3 million in the prior year, accounting for 81% of total revenue [17] - Gross profit was $2.5 million with a gross profit margin of 66%, while subscription gross margin was 69% [18] - Net loss remained at $400,000, with adjusted EBITDA at minus $169,000 compared to a positive $5,000 in the prior year [18][19] Business Line Data and Key Metrics Changes - HawkSearch Suite and its AI products contributed 58% of total revenue, amounting to $8.9 million, and over 60% of subscription revenue at $7.4 million [5] - Net revenue retention for HawkSearch was 117%, with a churn rate of less than 4% [7][26] - Average annual recurring revenue (ARR) per sale increased by 35% from $18,500 to $25,000 [5] Market Data and Key Metrics Changes - The sales pipeline grew by 65% compared to the beginning of Fiscal 2025, with a reduction in the average sales cycle from 160 days to 92 days [6][16] - 28 new customers were added, contributing $2 million in total contract value and $700,000 in ARR [10] Company Strategy and Development Direction - The company aims to focus on core product growth, particularly HawkSearch, while expecting the decline of legacy products to stabilize in 2026 [6][16] - Marketing budget has been doubled to $500,000 per quarter to enhance brand visibility and customer engagement [12][33] - Partnerships with Unilog and Salesforce are expected to expand the total addressable market and accelerate sales cycles [13][30] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the growth trajectory for HawkSearch, anticipating it to dominate overall financials moving forward [21][23] - The company is optimistic about the impact of new product launches and AI innovations on future sales [15][28] Other Important Information - The company injected $2 million of capital to expand its marketing budget and improve sales efficiency [11] - Total assets were reported at $15 million with total liabilities of $5.8 million as of September 30, 2025 [19] Q&A Session Summary Question: Clarification on ARR number - The $8.9 million in ARR is specific to HawkSearch, with total cumulative revenue of $15.4 million including $12.4 million in ARR [21] Question: Changes in contract length - Average contract length remains consistent at around two to three years, with increased initial investments from customers [24][25] Question: Impact of Salesforce AppExchange - The partnership with Salesforce is expected to start generating revenue in the upcoming quarters, with initial sales already occurring [30] Question: Sales and marketing spend - The sales and marketing spend is set at $1.1 million per quarter, including $500,000 in ad spend, which is expected to continue into 2026 [32][33]