Bridgeline Digital(BLIN) - 2025 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Total revenue for Q4 Fiscal 2025 was $3.9 million, unchanged from the prior year [16] - Subscription revenue was $3.1 million, up from $3 million in the prior year, accounting for 81% of total revenue [16] - Services revenue decreased to $700,000 from $800,000, representing 19% of total revenue [16] - Gross profit was $2.5 million with a gross profit margin of 66%, while subscription gross margin was 69% [17] - Net loss remained at $400,000, with adjusted EBITDA at minus $169,000 compared to a positive $5,000 in the prior year [17] Business Line Data and Key Metrics Changes - HawkSearch Suite and its AI products contributed 58% of total revenue, amounting to $8.9 million, and over 60% of subscription revenue at $7.4 million [5] - Net revenue retention for HawkSearch was 117%, with a churn rate of less than 4% [8] - Average annual recurring revenue (ARR) per sale increased by 35% from $18,500 to $25,000 [5] - The company sold 83 licenses with a total contract value of $6.9 million, marking an 18% increase over Fiscal 2024 [6] Market Data and Key Metrics Changes - The sales pipeline grew by 65% compared to the beginning of Fiscal 2025, with a shorter sales cycle reduced from 160 days to 92 days [6][15] - The company added 28 new customers, contributing $2 million in total contract value and $700,000 in ARR [10] Company Strategy and Development Direction - The company aims to focus on core products, particularly HawkSearch, which is expected to dominate overall financials moving forward [27] - Marketing budget has been increased to $500,000 per quarter to enhance brand visibility and lead generation [12][45] - Partnerships with Unilog and Salesforce are expected to expand the total addressable market and accelerate sales cycles [13][41] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the stability and potential growth of the customer base, particularly in the B2B segment [33] - The company anticipates a reduction in the decline of legacy products by 2026, leading to stronger cumulative financials [15] - The focus will remain on product innovation, customer success, and delivering shareholder value [19] Other Important Information - The company launched six new AI-powered products in Fiscal 2025, enhancing its competitive position in the market [14] - The total assets as of September 30, 2025, were $15 million, with total liabilities of $5.8 million [18] Q&A Session Summary Question: Clarification on ARR number - The $8.9 million in ARR is specific to HawkSearch, with total cumulative revenue of $15.4 million including $12.4 million in ARR [25] Question: Future sharing of ARR metrics - The company intends to continue sharing ARR growth metrics quarterly as it becomes a significant part of overall financials [27] Question: Changes in contract length for HawkSearch - Average contract length remains consistent at around two to three years, with increased initial investments from customers [30][31] Question: Stability of non-HawkSearch revenue - Management expressed confidence in the stability of the remaining customer base, with a low churn rate [34] Question: Impact of Salesforce AppExchange on revenue - The partnership with Salesforce is expected to start impacting revenue in the upcoming quarters [39] Question: Comfort with sales and marketing spend - The current sales and marketing spend level of $1.1 million per quarter is deemed appropriate for 2026, with a focus on maximizing lead generation [44]