Carter’s(CRI) - 2026 FY - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company reported strong performance in its direct-to-consumer (DTC) business and wholesale channels, exceeding expectations during the holiday period [11][12] - The fourth quarter marked the third consecutive quarter of comparable store growth, with the company successfully maintaining higher average unit retail (AUR) prices without a decline in unit sales [12][14] - Overall revenue from the identified 150 stores for closure is approximately $110 million, with many being marginally profitable or losing money [26] Business Line Data and Key Metrics Changes - The company has diversified its approach across wholesale, international, and retail channels, with all age categories outperforming expectations [11] - The DTC business accounted for about one-third of U.S. retail revenue, indicating a well-penetrated e-commerce operation [29] - The wholesale business is approximately $1 billion of the total $3 billion revenue, with a significant portion coming from exclusive brands developed for major retailers [35] Market Data and Key Metrics Changes - The company is focusing on attracting new consumers, particularly Gen Z parents, who are more open to higher-priced products [14][15] - The shift in consumer shopping behavior post-pandemic has led to a need for store closures and a focus on enhancing the brand's presence in relevant retail environments [22][23] Company Strategy and Development Direction - The company aims to invest in product design and demand creation to resonate with today's young consumers [6][8] - A strategic focus on brand identity is emphasized, allowing each brand to develop its unique identity rather than applying a one-size-fits-all approach [41] - The company plans to close 150 underperforming stores while also remodeling and relocating stores to better serve consumers [22][23] Management's Comments on Operating Environment and Future Outlook - Management acknowledges the challenges posed by rising prices and tariffs but emphasizes the importance of maintaining brand value through quality and style [17][18] - The company expects to achieve growth in sales and earnings by 2026, focusing on long-term sustainable and profitable growth rather than short-term discounts [39][40] - Management is optimistic about the potential for growth in the wholesale business, particularly with key accounts that are focused on attracting new parents [32][33] Other Important Information - The company is enhancing its marketing investments to drive productivity and consumer engagement, particularly through social media and influencers [10][9] - The transition from private label to branded products on platforms like Amazon is seen as a growth opportunity for the company's core brands [36] Q&A Session Summary Question: What are the biggest challenges noticed since the new CEO took over? - The CEO highlighted the need for investment in product design and demand creation to align with consumer expectations [6] Question: Can you elaborate on the holiday performance? - The CEO noted strong performance across all channels, with the ability to maintain higher prices without losing unit sales [11][12] Question: What is the strategy for store closures? - The company plans to close 150 stores identified as low-margin, with expectations of transferring some revenue to nearby locations [22][26] Question: How does e-commerce fit into the overall strategy? - E-commerce is a significant part of the business, accounting for about one-third of retail revenue, and is expected to grow as stores close [29] Question: What is the outlook for growth in 2026? - Management remains optimistic about achieving growth in sales and earnings by focusing on sustainable and profitable growth strategies [39][40]