World Acceptance (US:WRLD)2026-01-27 16:02Financial Data and Key Metrics Changes - The company originated 16% more in new customer volume during the quarter, resulting in a 25% increase in outstanding ledger for active new customers compared to the same quarter last year [3][5] - Yields improved by 84 basis points year-over-year, indicating an increase in income [4] - Organic growth in ledger was 2.4% year-over-year, a recovery from a decline of 2.4% last year [6] Business Line Data and Key Metrics Changes - The first pay defaults for new customers are 19% lower compared to the same period in fiscal 2022, reflecting improved credit performance [4][5] - The average outstanding loan balance declined by approximately 2.5% year-over-year due to stricter underwriting and larger investments in new customers [6][7] Market Data and Key Metrics Changes - The customer base has grown organically by around 5.4% year-over-year, a significant increase from 2.2% last year [5] - The company has repurchased nearly 600,000 shares, reducing outstanding shares by 11% in the first nine months of the year [8] Company Strategy and Development Direction - The company is focused on improving branch operations and personnel management, with a commitment to long-term profitability and soundness of the portfolio [7][10] - There is an emphasis on maintaining credit quality while improving loan approval rates and customer retention [10] Management's Comments on Operating Environment and Future Outlook - Management has not observed any degradation in collections or credit quality, with a slight increase in demand noted [13] - There is optimism regarding the upcoming tax filing season, expecting larger refunds due to recent tax law changes [14] Other Important Information - The company has over $60 million remaining capacity for share repurchases, which could total around 20% of outstanding shares this year [8] - The current ice storm has affected some branches, but management remains optimistic about tax filing volume and revenue [9] Q&A Session Summary Question: Update on the health of the underlying consumer and trends observed - Management noted no significant change in consumer behavior and an increase in demand, with expectations for larger tax refunds this year [12][13] Question: Growth in G&A expenses and future trends - Management expects to see a decrease in incentive compensation expenses starting in Q4 due to a share-based comp grant being fully expensed [15][16] Question: Increase and subsequent reduction in headcount - The increase was to build a quality team in anticipation of turnover, while the reduction is expected due to underperforming team members [19][20] Question: Implications of a 10% cap on credit cards - Management indicated that while there are no direct implications for their major portfolio, a cap could drive demand for installment loans [21][22][23]