Upbound (UPBD) - 2025 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Full-year revenue for 2025 grew 8.7% to approximately $4.7 billion, marking the highest full-year revenue on record for Upbound [18] - Adjusted EBITDA for the year was nearly $510 million, up 7.5% from the prior year [18] - Non-GAAP diluted EPS was $4.13, a 7.8% improvement from $3.83 in 2024 [18] - Free cash flow increased to $180 million, up over $130 million year-over-year [19] Business Line Data and Key Metrics Changes - Acima's revenue grew 8.6% year-over-year, marking its ninth consecutive quarter of revenue growth [25] - Brigit finished Q4 with approximately 1.6 million paid subscribers, a nearly 30% increase year-over-year [27] - Rent-A-Center recorded nearly $480 million of revenue in Q4, flat compared to the year-ago quarter, but improved 4.7% year-over-year [30] Market Data and Key Metrics Changes - Acima's GMV in Q4 was nearly $550 million, the highest since its addition five years ago, with a 40 basis points year-over-year increase [24] - Brigit originated approximately $405 million in cash advances in Q4, up 19% year-over-year [27] - Rent-A-Center's loss rate for Q4 finished at 4.9%, down 10 basis points from the year-ago period [30] Company Strategy and Development Direction - The company aims to position itself for sustainable, profitable growth while executing its strategic transformation [21] - Continued investment in data and technology, including advanced analytics and AI capabilities, is a priority [22] - The focus remains on operational excellence and enhancing customer experience through digital transformation [22] Management's Comments on Operating Environment and Future Outlook - The management expressed optimism about the growth potential of Brigit and its alignment with Upbound's mission [10] - The company anticipates a challenging macroeconomic environment affecting consumer discretionary income and demand levels [38] - For 2026, the company expects revenue growth in the mid-single digits and adjusted EBITDA margins to remain in line with 2025 [39] Other Important Information - The company completed the acquisition of Brigit in January 2025, which is expected to enhance its product offerings [10] - Legal and regulatory matters are being addressed, with an estimated legal accrual of $72 million on the balance sheet [37] - The company plans to maintain a conservative underwriting posture throughout 2026 [38] Q&A Session Summary Question: Guidance clarification regarding EPS and revenue growth - Management explained that the full benefit of Brigit would be reflected in Q1, as the acquisition closed at the end of January 2025 [52] Question: Concerns about customer momentum and growth sustainability - Management noted that credit tightening in the latter half of 2025 may impact growth but remains optimistic about the portfolio's strength [56] Question: Insights on Brigit's product rollout delays - Management acknowledged delays in new product launches due to regulatory uncertainties and integration challenges but remains confident in Brigit's long-term potential [62]

Upbound (UPBD) - 2025 Q4 - Earnings Call Transcript - Reportify