互联网电商-AI 的 “瓶颈期”：客户体验领先者也应在智能体（Agentic）领域领跑-Internet_e-Commerce_ The dog days of AI – Customer experience leaders should also lead in Agentic

Accessible version Internet/e-Commerce The dog days of AI – Customer experience leaders should also lead in Agentic Industry Overview Both OpenAI and Google have built foundations to enable broader Agentic booking & purchase capabilities in 2026. Google launched an agentic checkout pilot in 4Q, added the Universal Commerce Protocol & numerous retail partners in January, and we expect it to add travel & other vertical capabilities in 2026, a risk for most Internet subsectors. So far, Google's Agentic monetiz ...