Shopify(SHOP) - 2021 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Revenue for Q4 2021 reached $1.38 billion, a 41% increase year-over-year [19] - Subscription Solutions revenue grew 26% year-over-year to $351.2 million, with monthly recurring revenue (MRR) increasing 23% to $102 million [19][20] - Merchant Solutions revenue surged 47% to nearly $1.03 billion, driven by a 31% increase in GMV to $54.1 billion in Q4 [21] - Adjusted gross profit grew 37% to $700.6 million, while adjusted operating income decreased to $130.2 million from $200 million in Q4 2020 [22] - Adjusted net income for the quarter was $172.8 million, or $1.36 per diluted share, down from $198.8 million, or $1.58 per diluted share, in Q4 2020 [22] Business Line Data and Key Metrics Changes - Shopify Plus added a record number of merchants in Q4, contributing $29.8 million or 29% of MRR, up from 25% in Q4 2020 [19] - GMV processed on Shopify Payments in Q4 was $27.7 billion, a 45% increase year-over-year, with payments penetration of GMV rising to 51% [21] - Shopify Capital advanced nearly $324 million in Q4, a 43% increase from the same period last year, bringing cumulative advances since 2016 to over $3 billion [14] Market Data and Key Metrics Changes - The number of merchants on Shopify nearly doubled compared to 2019, with over 14,000 merchants on Shopify Plus [6] - Nearly 600 million shoppers made purchases from Shopify merchants in 2021, a 31% increase from 2020 [6] - The share of merchants outside North America continued to grow, contributing to the overall mix [6] Company Strategy and Development Direction - The company aims to focus on four key investment themes for 2022: building buyer relationships, going global, growing from first sale to full scale, and simplifying fulfillment [7][24] - Shopify Markets was introduced to optimize international selling for merchants, enhancing features like currency conversion and language translation [13] - The company plans to enhance its fulfillment network to enable 2-day delivery coverage for over 90% of the U.S. population [16][28] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the continued growth of digital commerce, despite potential headwinds from inflation and consumer spending [31] - The outlook for 2022 anticipates revenue growth lower than 2021's 57%, but still rapid, driven by expansion into new markets and services [32] - The company expects to invest aggressively in R&D and sales and marketing to support growth initiatives [36] Other Important Information - The company reported a cash, cash equivalents, and marketable securities balance of $7.77 billion as of December 31 [22] - Shopify's team grew to 10,000 employees, reflecting the company's commitment to building infrastructure for modern commerce [6][18] Q&A Session Summary Question: How should Shopify think about cash and stock compensation to secure tech talent? - Management acknowledged the competitive market for tech talent and emphasized the importance of compensation and the innovative work environment at Shopify [39][40] Question: What drove the decision to operate more fulfillment centers in-house? - The decision was based on the need for better quality control and cost management, with a focus on enabling 2-day delivery coverage for a larger population [43][44] Question: How will the three-year investment cycle impact capacity? - Management indicated that revenue would ramp up in alignment with investments, focusing on maintaining high merchant satisfaction during the transition [47][48] Question: How does Shopify decide what to incorporate into its core platform versus what to delegate to partners? - The decision is based on merchant needs; if a feature is widely required, it becomes part of the core offering [49][50] Question: How is Shopify planning to monetize the Shop App while maintaining brand control for merchants? - The Shop App aims to enhance merchant relationships with buyers, increasing customer lifetime value, while monetization strategies will align with improving merchant sales [55]