
Financial Data and Key Metrics Changes - In 2021, total gross written premiums (GWP) facilitated on the platform increased by 66.2% year-over-year to RMB5 billion, while operating revenue increased by 84% year-over-year to RMB2.25 billion, meeting the revenue guidance provided for the full year 2021 [5][17] - In Q4 2021, total GWP facilitated on the platform increased by 90.2% year-over-year to RMB1.99 billion, and operating revenue grew 1.5 times year-over-year to RMB980 million [6][20] - The average ticket size of long-term insurance products increased from RMB6,684 in Q3 to RMB9,593 in Q4 [6][19] - The company achieved a net profit of RMB19.8 million in Q4 2021 [21] Business Line Data and Key Metrics Changes - GWP for long-term insurance products accounted for 97% of total GWP, with first-year premiums (FYP) accounting for RMB3.1 billion or 62% of total GWP, up 99% year-over-year [6][17] - Renewal premiums accounted for RMB1.9 billion or 27.8% of total GWP, representing a year-on-year increase of 30.5% in 2021 [17] - Savings insurance products contributed approximately RMB1.2 billion of the first-year premium in Q4 2021 [7] Market Data and Key Metrics Changes - Approximately 67.1% of long-term insurance customers were from higher-tier cities, with an average age of 35.3 years [6] - Persistency ratios for long-term life and health insurance in the 13th and 25th month sustained at an industry-high level of 94% [6][19] Company Strategy and Development Direction - The company is focusing on user-centric strategies, high-tech and digitalization, and online-to-offline (O2O) integration to enhance service capabilities [5][10] - The acquisition of Shanghai Senhao Insurance Agency is expected to reinforce competitive advantages in both online and offline service capabilities [9] - The company plans to deepen engagement with existing high-value customers through cross-selling and upselling opportunities [20] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the challenges posed by tightening industry regulations and macroeconomic conditions, indicating that the next two quarters would be a period of adaptation [21] - The company aims to improve its overall corporate cost structure and operating efficiencies, with a focus on cost reduction [21][32] - Management expressed confidence in the long-term growth prospects and announced a share repurchase program to enhance shareholder value [22] Other Important Information - The company published its first ESG report, highlighting strategic initiatives and accomplishments [12] - The company has cooperated with 109 insurance partners and is expanding its offline presence [9] Q&A Session Summary Question: Product mix for first-year premium and written in Q4 - The increase in the take rate for premium was due to a larger contribution from first-year premium policies, which accounted for 71.3% of the fourth quarter GWP [24][25] Question: New product strategy in light of regulatory changes - The company will focus on online savings products and has already launched new products in response to market demand [25] Question: Business plan for Senhao Insurance acquisition - The acquisition will enhance offline service capabilities and facilitate online-to-offline integration [28] Question: Technology export and revenue outlook - The company is beginning to export technology to other insurance companies, which is expected to generate new revenue streams [28] Question: Profit margin sustainability - The company expects challenges in the next two quarters but is focused on cost control and improving profitability [32]