Financial Data and Key Metrics Changes - In Q3 2023, total revenues were $60 million, down 52% year-over-year, primarily due to lower ad spend [48] - Adjusted EBITDA loss was $54 million, an improvement from a loss of $95 million in Q3 2022 and a loss of $66 million in Q2 2023 [63] - The net loss for Q3 2023 was $80 million, compared to a net loss of $124 million in Q3 2022 [63] - Operating cash flow and free cash flow improved to negative $86 million from negative $100 million in Q3 2022 [24] Business Line Data and Key Metrics Changes - Gross profit for Q3 was $14 million, a decline of 59% year-over-year, with gross margin at 23% compared to 27% in Q3 2022 [58] - Total operating expenses were $94 million, a reduction of 42% year-over-year, driven by reduced ad spend and lower employee headcount [28] - The average transaction value increased by 31% year-over-year, while buyer conversion rates improved by approximately 5% [19] Market Data and Key Metrics Changes - Monthly active users declined by 54% to 11 million, and last 12-months active buyers decreased by 44% to 9 million [56] - The decline in user metrics was largely attributed to reduced ad spend over the past several quarters [56] Company Strategy and Development Direction - The company is focused on improving customer experience and driving user engagement through initiatives like the "Keep Shopping" feature [49] - Plans to expand product offerings in the beauty and health category, as well as refurbished electronics, are part of the sustainable growth strategy [51][54] - The company aims to leverage AI for personalized shopping experiences and to enhance user engagement [59] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism for the upcoming holiday season, citing strong momentum from growth initiatives [79] - The macroeconomic environment remains challenging, with high inflation impacting consumer spending [74] - The company is committed to navigating competitive pressures by focusing on sustainable growth and improving user experience [83] Other Important Information - The company has engaged JPMorgan as a financial advisor to explore strategic alternatives to maximize shareholder value [5] - A partnership with Octopia is expected to enhance merchant offerings on the platform [18] - The logistics network has expanded, improving delivery times for customers in key markets [67] Q&A Session Summary Question: Reason for seeking strategic alternatives and competition trends - Management noted that competition remains intense, particularly with the upcoming holiday season, but they are focused on organic growth and improving conversion rates [72][73] Question: Insights on macro trends affecting consumer behavior - Management highlighted that inflation remains high, impacting disposable income, but they expect value-conscious consumers to favor their platform during the holiday season [74] Question: Updates on merchant summits and holiday campaigns - Two merchant summits were held, receiving positive feedback, and the company is launching the "Every Day is Black Friday" campaign to capitalize on holiday shopping [75][76]
textLogic (WISH) - 2023 Q3 - Earnings Call Transcript