Financial Data and Key Metrics Changes - SaaS revenues increased by 22% year-over-year, reaching $3.970 million compared to $3.245 million in Q3 2021 [6][29] - Adjusted EBITDA for Q3 2022 was a positive $75,000, a significant improvement from a loss of $272,000 in Q3 2021 [7][31] - The company reported a net loss of $724,000 for Q3 2022, an improvement from a net loss of $1.26 million in the same period last year [31] Business Line Data and Key Metrics Changes - The gross profit margin increased to 91.1% in Q3 2022, up from 68.7% in Q3 2021, primarily due to lower equipment sales [30] - Financial services company number 3 renewed their contract with a commitment to a minimum of 20% increase in transactions in the first year [12] - Financial services company number 4 experienced a 67% increase in transaction volumes [13] Market Data and Key Metrics Changes - Traditional identity theft grew by 79% in 2021, with losses reaching $24 billion, indicating a significant market need for the company's services [9] - Account takeover fraud increased by 90% to $11.4 billion, highlighting the urgency for effective identity validation solutions [9] Company Strategy and Development Direction - The company is focusing on expanding its SaaS offerings and enhancing its technology solutions to address the growing identity theft problem [6][10] - New product introductions, such as business intelligence tools, are aimed at providing clients with deeper insights into transaction data [21] - The company is strengthening its sales team with industry-experienced personnel to drive growth in targeted verticals [22][36] Management's Comments on Operating Environment and Future Outlook - Management noted that there has not been a significant pullback in retail activity despite economic uncertainties [41] - The company is optimistic about regaining momentum and scaling operations effectively with improved financial processes [33][36] - Management expressed confidence in the growth potential of both existing and new clients, particularly in the financial services sector [62] Other Important Information - The company achieved SOC 2 Type 2 certification and is in the process of obtaining ISO 27001 and 27701 certifications, which are crucial for international expansion [25] - The company has a cash balance of $11.8 million and a working capital of $9.2 million as of September 30, 2022 [32] Q&A Session Summary Question: Retail environment and consumer behavior - Management indicated no significant pullback in retail activity so far, with real-time data supporting this observation [41] Question: Legacy business revenue contribution - The majority of revenue still comes from legacy business, although the percentage has decreased as more banks utilize the company's services at teller workstations [43] Question: Future management of positive EBITDA - The company plans to maintain a slightly positive EBITDA while investing in advertising and personnel to support growth [44] Question: Price increases and transaction commitments - Price increases are aligned with contractual commitments, with clients expected to meet transaction growth targets [48] Question: Q4 seasonality expectations - Management anticipates a return to pre-COVID transaction patterns, with Q4 typically accounting for 43% of annual transactions [50] Question: New sales representatives' ramp-up - New sales representatives are ramping up faster than previous hires due to their industry knowledge and training [51] Question: Normalized operating expenses - Management expects operating expenses to remain in a similar range while focusing on efficiency [52] Question: New products and digital applications - The company is expanding its digital applications and use cases, particularly in age-restricted delivery and banking sectors [54]
Intellicheck(IDN) - 2022 Q3 - Earnings Call Transcript