Zenvia (ZENV) - 2023 Q1 - Earnings Call Transcript

And earlier this month, we announced the integration of ChatGPT into Zenvia's chatbot, which can now be trained to search through and reuse documents already created within the company, enabling a wider variety of questions to have automated answers and opening many more doors for the future of the tool. This integrated chatbot is already in use by a major Brazilian insurance company. On the graph to the right, we can also see the sequential improvement in our cost reduction efforts in terms of percentage o ...