LL Flooring (LL) - 2023 Q1 - Earnings Call Transcript

Financial Data and Key Metrics Changes - For Q1 2023, net sales decreased by 13.7% year-over-year, primarily due to a decline in consumer sales and a lesser extent in Pro segment sales [24] - Comparable store sales were down 15.4%, reflecting lower consumer spending and a decline in Pro sales [7][24] - Adjusted gross margins improved slightly to 37.4%, while GAAP operating loss was reported at $13.2 million, or negative 5.5% [9][27] - The company ended the quarter with total liquidity of $157 million and reduced debt from $72 million to $47 million [9][28] Business Line Data and Key Metrics Changes - Average ticket increased by 4.2%, and average retail price per merchandise unit sold rose by 8.7%, driven by inflationary pricing [8] - Transactions decreased by 19.6% compared to Q1 2022, with the most significant declines in the West region [8] - Pro sales strategy remains a core growth pillar, despite a slight decline in Q1, with previous eight consecutive quarters of growth [10] Market Data and Key Metrics Changes - The company experienced a significant pullback in consumer demand starting in early March, attributed to inflation and higher interest rates [8] - Florida outperformed other regions due to strong market dynamics, while the West region saw the largest transaction declines [8] Company Strategy and Development Direction - The company is focused on improving brand awareness, enhancing customer experience, and increasing operational efficiencies [6][10] - Strategic initiatives include growing sales to Pro customers, building brand awareness, improving omnichannel customer experience, and innovating new products [10][12] - A pilot program for adding carpet to the product line is underway, which could expand the addressable market significantly [17] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the challenging macro backdrop affecting discretionary home improvement spending and expressed confidence in long-term growth despite near-term volatility [5][21] - The company expects continued merchandise margin improvement in the second half of 2023, driven by freight cost relief [21][29] - Management is conducting a comprehensive strategic review of the cost structure to align with current sales rates [21][30] Other Important Information - The company opened a third distribution center in Dallas, scheduled for Q3, to optimize the supply chain and improve service levels [19] - Customs delays related to vinyl flooring products have resulted in incremental expenses and lost sales, with ongoing efforts to mitigate disruptions [20] Q&A Session Summary Question: What is the belief regarding market share loss in the core? - Management indicated that they are still awaiting final data but noted a sequential decline from Q4 to Q1, focusing on long-term initiatives to build growth [33][34] Question: Is the decline in Pro sales an industry-wide issue or specific to the company? - Management believes the decline is reflective of broader industry trends, with normalization in Pro projects and varying impacts across segments [35][36]