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Sprinklr(CXM) - 2024 Q2 - Earnings Call Transcript

Congrats on a very strong quarter. Ragy, it seems like you're starting to close some material CCaaS wins. I want to ask you if AI is becoming kind of a core decisioning factor for customers because you have been investing in AI for quite some time, you have a very strong foundation? But is that becoming, at this point, a decisioning factor for customers, especially in the CCaaS market to choose Sprinklr versus others? Our next question comes from the line of Raimo Lenschow with Barclays. Arjun Bhatia Our ne ...