Summary of AIG's KBW Insurance Conference 2022 Call Company Overview - Company: American International Group, Inc. (NYSE:AIG) - Event: KBW Insurance Conference 2022 - Date: September 7, 2022 - Key Participants: Peter Zaffino (Chairman and CEO), Meyer Shields (KBW) Core Points and Arguments Company Transformation and Strategy - AIG has undergone significant transformation since 2018, focusing on repositioning and changing its operational strategy to address fundamental issues in its core Property & Casualty (P&C) business [2][3] - The company has implemented a turnaround program known as AIG 200, which aims to improve underwriting results, reduce volatility, and modernize operations [5][6] - AIG has exited or repositioned ineffective businesses and established a new reinsurance strategy focused on combined ratio improvement and risk-adjusted returns [4][6] Underwriting and Financial Performance - AIG has reduced gross limits by over $1 trillion since 2018 and achieved cumulative rate increases of over 50% across its gross portfolio [8][10] - The company reported a sub-90 calendar year combined ratio in General Insurance for the first time since the financial crisis, marking a significant milestone [11] - AIG has experienced seven consecutive quarters of net premium growth in Commercial Lines, with an 85% retention rate on its Global Commercial business [10][11] Cost Management and Capital Strategy - AIG achieved $1 billion in cost savings six months ahead of schedule as part of the AIG 200 initiative [11][12] - The company has executed a capital management strategy that includes reducing leverage, returning capital to shareholders, and buying back shares [12][13] - AIG aims for a return on capital employed (ROCE) of 10% or greater, focusing on underwriting excellence, expense reduction, and the separation of its life and retirement business [13] Market Dynamics and Competitive Position - The wholesale insurance market has changed dramatically, with wholesale brokers growing faster than retail brokers, capturing significant market share [30][31] - AIG has adapted to these changes by focusing on dual distribution and specialized underwriting strategies [32][33] - The company has seen consistent double-digit rate increases in property wholesale, indicating a strong market position [33] International Operations and Growth Opportunities - AIG's Japanese market is a significant growth area, with opportunities to improve combined ratios and expand into digital capabilities [24][26] - The company is optimistic about growth in cyber insurance, which is currently underdeveloped in Japan [27] Reinsurance Strategy - AIG has improved its reinsurance strategy, with significant enhancements in ceding commissions and a focus on quality underwriting [60][64] - The company has reduced its net retention in casualty from $100 million to a maximum of $15 million, reflecting a more conservative risk appetite [10] Future Outlook - AIG is committed to continuous improvement in operational capabilities and digitization as part of its long-term strategy [70][71] - The company plans to maintain expense discipline and improve efficiency as it transitions to a new operating model post-separation of its life and retirement business [72] Additional Important Insights - AIG's operational transformation has been as significant as its underwriting turnaround, with a focus on data management and process improvement [68][71] - The company is cautious about the impact of external factors such as inflation and supply chain issues on its insurance portfolio [40][41] - AIG is actively monitoring the recovery of its travel insurance segment, which was impacted by the COVID-19 pandemic [52][54] This summary encapsulates the key points discussed during the AIG conference call, highlighting the company's strategic initiatives, financial performance, market dynamics, and future outlook.
American International Group, Inc. (AIG) Management Presents at KBW Insurance Conference 2022 Call Transcript