Aviva(AVVIY) - 2023 Q4 - Earnings Call Presentation

+29% +10% COR Operating profit £399m 95.3% +18% +1.6pp Discounted COR: 91.4% Aviva: Confidential Personal lines • Premiums up 9% driven by strong new business volumes in the RBC and direct channels and rate actions across the entire portfolio • COR of 99.5% (2022: 95.2%) reflecting heightened weather-related losses, higher reinsurance costs, claims frequency returning to more normal levels and elevated Ontario auto theft Commercial lines • Premiums up 13% driven by inflationary rating actions and new busine ...