Grove laborative (GROV) - 2023 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Adjusted EBITDA for Q3 2023 was positive $0.2 million, a significant improvement from a loss of $2.6 million in Q2 2023 and a loss of $9.6 million in Q3 2022 [12][55] - Gross margin increased by 190 basis points quarter-over-quarter to 53.8%, and was 180 basis points higher than the previous record in Q1 2023 [14][74] - Net revenue in Q3 was $61.8 million, down 6.6% from Q2 2023 and 20.6% year-over-year, primarily due to reduced advertising spend [52][40] Business Line Data and Key Metrics Changes - Direct-to-consumer (DTC) net revenue per order increased by 0.7% quarter-over-quarter and 7.6% year-over-year to $65.2, setting a new record [25][41] - Gross products as a percentage of net revenue decreased by 20 basis points quarter-over-quarter and 210 basis points year-over-year to 44.8% [26] - Product development expenses decreased by 11.7% quarter-over-quarter and 37.9% year-over-year to $3.6 million [54] Market Data and Key Metrics Changes - Total orders decreased by 5.9% quarter-over-quarter and 26.2% year-over-year to 0.9 million [25] - Active customers decreased by 10.1% quarter-over-quarter and 30.2% year-over-year to 1 million on a trailing 12-month basis [25] - Plastic intensity was 1.11 pounds of plastic per $100 in revenue in Q3 2023, down from 1.14 pounds in Q3 2022 [23] Company Strategy and Development Direction - The company aims to focus on profitability while reshaping customer experience and expanding into health and wellness categories [10][46] - Sustainability is positioned as a key differentiator, with plans to enhance environmental impact through various initiatives [11][48] - The company is exploring M&A opportunities to provide significant growth potential [49] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving profitable growth by the end of 2024, despite expecting lower revenue in 2024 compared to 2023 [10][58] - The management highlighted the importance of customer experience and innovation as drivers for future growth [37][45] - The macro environment is perceived as manageable, with the company well-positioned to navigate challenges [67][89] Other Important Information - SG&A expenses decreased by 15.5% quarter-over-quarter and 35.8% year-over-year to $29.7 million [27] - The company received a $10 million investment from Volition Capital to strengthen its balance sheet [29] - The company ended the quarter with $94.7 million in cash and equivalents, an increase of $5 million from the previous quarter [56] Q&A Session Summary Question: Balancing act with adjusted EBITDA for next year - Management indicated a focus on profitability while still investing in marketing, expecting to see improvements in cohort curves in the latter half of next year [61][62] Question: Fourth quarter profitability and marketing spend - Management confirmed that increased marketing spend in Q4 would impact profitability, alongside new paths to leverage the P&L [64][65] Question: Performance between wholesale and DTC - Management sees both channels as growth opportunities, with ongoing progress in retail distribution and a strong DTC customer base [66][88] Question: Consumer behavior in the current macro environment - Management noted that while consumers feel pressure, the company's positioning and strategic decisions have created more tailwinds than headwinds [89]

Grove laborative (GROV) - 2023 Q3 - Earnings Call Transcript - Reportify