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Healthcare Services Group(HCSG) - 2023 Q2 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Revenue for Q2 2023 was $418.9 million, with GAAP net income of $8.6 million or $0.12 per share, and adjusted EBITDA of $26.3 million [25][9] - Direct cost of services was reported at $367.7 million, or 87.8%, with a target of managing direct costs at 86% excluding CECL [9][5] - SG&A was reported at $41.4 million, with an actual SG&A of $39.1 million or 9.3%, and the company expects 2023 SG&A to be between 8.5% to 9.5% [9][25] Business Line Data and Key Metrics Changes - Housekeeping and laundry segment revenues were $190.8 million with a margin of 8.7%, while dining and nutrition segment revenues were $228.1 million with a margin of 5.5% [9][25] - The company experienced a slight decline in housekeeping revenue quarter-on-quarter due to normal course exits, while dining saw a step up from new business ads [55][56] Market Data and Key Metrics Changes - The company noted improvements in industry fundamentals, a stabilizing labor market, and state-based reimbursement increases contributing to occupancy recovery [7][5] - Specific states like Florida, Illinois, Pennsylvania, Texas, and Ohio have seen reimbursement increases, although the impact varies by state [43][42] Company Strategy and Development Direction - The company is focused on three priorities for the second half of the year: managing direct costs at 86% excluding CECL, improving cash collections, and realizing business development efforts for new facility starts [28][26] - The management expressed confidence in the growth mode pivot for the second half of 2023 and into 2024, emphasizing the importance of management capacity in supporting growth [17][37] Management's Comments on Operating Environment and Future Outlook - Management highlighted the positive momentum in cash collections in May and June following a shortfall in April, indicating a strong outlook for Q3 and the back half of the year [26][30] - There is ongoing uncertainty regarding minimum staffing requirements, but management remains hopeful that CMS will consider the impact on operators before finalizing any rules [7][51] Other Important Information - Cash flow from operations for the quarter was $7.4 million, impacted by increases in accrued payroll and accounts receivable [30][9] - The company is targeting free cash flow of $25 million to $30 million for the back half of the year [58][9] Q&A Session Summary Question: What is the outlook for collections and DSO? - Management indicated that DSO for the quarter was 83 days and they are actively working to recapture delayed payments from April, expecting improvements in collections [32][30] Question: How is the new business pipeline and management training program performing? - Management acknowledged that the ability to grow has historically depended on having sufficient management capacity and training, and they are now focused on aligning this capacity with growth opportunities [14][17] Question: What is the confidence level for revenue growth in the second half of the year? - Management provided a revenue range of $420 million to $430 million for Q3, indicating that this includes both existing business and new business ads [27][45] Question: How are CECL reserves expected to stabilize? - Management expects CECL adjustments to moderate as cash collections improve, indicating a more normalized approach moving forward [49][41] Question: What is the company's capital allocation strategy? - The company remains focused on internal investments and organic growth, while also exploring selective inorganic opportunities [42][51]