Lloyds Banking Group(LYG) - 2023 Q2 - Earnings Call Presentation

18 Classification: Public Operating costs in line with expectations Operating costs (£m) Cost:income ratio (%) 51.1 49.6 47.8 50.2 46.6 49.5 Q1 2022 Q2 2022 Q3 2022 Q4 2022 50.3 52.3 53.7 48.1 4,171 4,413 H1 2022 H1 2023 (130) 188 Cost savings Pay & inflation 187 Investment, depreciation & strategic opex (3) Other +6% Q1 2023 47.1 Q2 2023 50.6 48.8 Cost:income ratio ex. Remediation Remediation • H1 operating costs £4.4bn, up 6% given planned strategic investment, new business and inflation • H1 cost:income ...