Navient(NAVI) - 2024 Q1 - Earnings Call Presentation

1Q 2024 Earnings Impacts to EPS Outlook Increase in Accrual for CFPB Matter Lower FFELP NIM, Primarily Driven by Prepayment Operating Improvement, net 1 1 Operating Changes • Other operating income and operating expenses were better than outlook - Expect acceleration of shared service and corporate footprint expense reductions as outsourcing and BPS transactions are executed Confidential and proprietary information © 2024 Navient Solutions, LLC. All rights reserved. 12 - The negative provision for loan loss ...