Financial Data and Key Metrics Changes - The company reported net income for Q3 2023 of 25.2million,or0.45 per diluted share, compared to 23.7million,or0.44 per diluted share in Q3 2022, indicating a year-over-year increase in earnings [31] - Earnings per diluted share guidance has been narrowed to a range of 4.06to4.22 for the year [30] - Interest expense through the first three quarters of 2023 is up approximately 40% from the same period last year, primarily due to rising rates on commercial paper and the issuance of 300millionof4.25725 million in capital for 2023, an increase from the original guidance of 675million,mainlyduetosystemmaintenanceandreinforcementprojects[7]−Employeeexpensesincreasedby7.5 million due to planned workforce investments, although there was a decrease of 2.3millioninoutsideservicescostsasworkwasinsourced[9]MarketDataandKeyMetricsChanges−ThecompanyisexperiencingstrongeconomicgrowthinTexas,Oklahoma,andKansas,withnewmanufacturingandtechnology−basedjobsdrivingdemandfornaturalgas[4][5]−Despiteelevatedmortgageratesimpactinghomebuilding,thecompanyremainsoptimisticaboutlong−termgrowthinitsserviceterritories[29]CompanyStrategyandDevelopmentDirection−Thecompanyisfocusedonprudentexpensemanagementandenhancingsystemreliabilitywhilemeetinggrowingcustomerdemand[27]−Asignificantinvestmentincapitalprojectsisaimedatsupportingfuturecustomerneedsandensuringsafetyremainsatoppriority[29]−Thecompanyisactivelypursuingregulatoryapprovalsfornewtariffsandrateadjustmentstorecoverinfrastructureinvestments[12][13]Management′sCommentsonOperatingEnvironmentandFutureOutlook−Managementacknowledgedthechallengesposedbyinflationandrisinginterestratesbutemphasizedthecompany′sabilitytonavigatetheseissueseffectively[30]−Thecompanyremainsconfidentinthedurabilityofitsgrowth,supportedbyongoingeconomicdevelopmentinitsserviceareas[20][61]OtherImportantInformation−Thecompanyexpandeditscreditfacilityto1.2 billion from 1 billion to ensure adequate liquidity amid geopolitical uncertainties [11] - The company welcomed a new Senior Vice President and Chief Human Resources Officer to enhance workforce development [42] Q&A Session Summary Question: EPS growth outlook amidst recent shifts - Management noted that while there are many moving parts affecting the five-year outlook, they remain confident in the 4% to 6% EPS growth outlook despite recent challenges [18] Question: Timing for 2024 annual guidance slides - Management indicated that they plan to continue the cadence established last year for releasing guidance, aiming for transparency regarding future opportunities [49][64] Question: Customer bill trajectory for winter 2023-2024 - Management projected an 8% to 10% decrease in average customer bills compared to the previous year, which averaged around 81 per month [55] Question: Weather impact on EPS guidance - Management stated that they anticipate normal weather and are largely protected from significant swings due to their weather normalization mechanism, thus not seeing much volatility in EPS [56]