Ooma(US:OOMA)2023-08-23 21:22Financial Performance - Ooma's annual revenue increased from $192.3 million in FY 2022 to $216.2 million in FY 2023[8] - Core Subscription and Services Revenue grew from $171.1 million in FY 2022 to $193.6 million in FY 2023[8] - Business Subscription and Services revenue accounted for 57% of overall subscription and services revenue in 2QF24[8] - Ooma has 12 million core users[40] - Ooma's target long-term Adjusted EBITDA is 20%-25% of revenue[82] Business Growth - Overall Business Subscription and Services Revenue Growth was 27% YoY in 2QF24, including the OnSIP acquisition, with organic growth at 15%[12] - The company's recurring annual revenue retention rate is over 90%[40] - Ooma's average revenue per user (ARPU) for business is approximately $23 per month, and for residential, it's approximately $9 per month[56] Market Opportunity - The North American Business VoIP market is undergoing a massive transformation[13] - Traditional phone lines account for 38% of the market, while Over the Top VoIP accounts for 25%[14] - All other VoIP accounts for 37% of the market[14] Customer Satisfaction - Ooma has a Net Promoter Score of 73%[16] - Ooma is ranked 1 in VoIP systems for overall satisfaction[42] Growth Strategy - Ooma is focused on integrated growth strategies including targeting large businesses with custom requirements, telecom resellers, new adjacent services, and geographic expansion[4]