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Chipotle Mexican Grill(CMG) - 2024 Q1 - Earnings Call Transcript

Financial Data and Key Metrics - Sales grew 14% YoY to $2.7 billion, driven by a 7% comp sales growth and over 5% transaction growth [8] - In-store sales grew by 19% YoY, with digital sales representing 37% of total sales [8] - Restaurant level margin increased by 190 basis points YoY to 27.5% [8] - Adjusted diluted EPS was $13.37, representing 27% growth YoY [8] - The company opened 47 new restaurants, including 43 Chipotlanes [8] Business Line Data and Key Metrics - The company's marketing campaigns, including the return of Chicken Al Pastor and the promotion of Braised Beef Barbacoa, drove incremental transactions and spend [21][22] - The rewards program now has 40 million members, with a focus on increasing engagement and frequency [23] - The company is exploring technology tools to improve productivity, including automated digital make lines and Autocado, which cuts and peels avocados [24][25] Market Data and Key Metrics - The company opened its first restaurant in Kuwait, marking its first entry into a new country in over 10 years [26] - In Europe, the company is aligning its operations with North American standards, with a focus on improving economics and unlocking growth potential [27] - Canada's operational KPIs, including throughput, have improved to be on par with the US, setting the stage for rapid expansion [28] Company Strategy and Industry Competition - The company's five key strategies include sustaining world-class people leadership, running successful restaurants, making the brand visible and loved, amplifying technology and innovation, and expanding access and convenience [9] - The company aims to double the number of restaurants in North America to over 7,000, with a focus on internal promotions and employee development [12] - The company's economic model, which combines premium ingredients, affordable prices, and attractive margins, is a significant competitive advantage [39] Management Commentary on Operating Environment and Future Outlook - The company raised its full-year comp guidance to mid-to-high single digits, driven by strong transaction trends [30] - The company expects Q2 comps to be the highest of the year, benefiting from an extra day due to Easter [30] - The company is optimistic about its growth potential, both in North America and internationally, and is focused on achieving long-term goals [29] Other Important Information - The company announced a 50-for-1 stock split, making the stock more accessible to employees and a broader range of investors [36] - The company's balance sheet remains strong, with $2.2 billion in cash, restricted cash, and investments, and no debt [37] Q&A Session Summary Question: Speed of Service Improvement - The company improved throughput by nearly two entrees in peak 15 minutes compared to last year, with progress seen every month [17][43] - The company believes there is significant upside in throughput, which will be a multi-year focus [45] Question: Traffic Trends and Consumer Behavior - Transaction growth was broad-based across all income cohorts, driven by the company's value proposition [53] - The company saw a 5.5% increase in transactions, offset by a 1.5% increase in check size [54] Question: Impact of Throughput on Transactions - Throughput is seen as both a driver and enabler of transaction growth, with the potential to drive comps for multiple years [61] Question: Second Concept Development - The company is focused on growing the Chipotle brand and is not currently working on a second concept, though it remains open to opportunities [64] Question: Pricing and Mix Impact - Pricing in Q1 was around 2.7%-2.8%, with Q2 and Q3 expected to be around 3.5% due to a price increase in California [67] - The company is seeing positive side attachment growth, particularly in the in-store channel [70] Question: Path to $4 Million AUVs - The company is focused on increasing customer frequency and engagement through its rewards program and operational execution [74] Question: Canadian and European Market Potential - The company sees significant growth potential in Canada and is applying lessons learned there to its European operations [77][78] Question: Operational Initiatives and Cultivate Fund - The company is making progress on operational initiatives like the dual-sided grill, Hyphen, and Autocado, with plans to implement them in restaurants later this year [87] - The Cultivate Next fund continues to explore innovative ideas across the supply chain [89] Question: California Price Increase Impact - The company took a 6%-7% price increase in California to offset a 20% wage increase, with no immediate impact on consumer behavior observed [92] Question: Chipotlanes and Drive-Through Potential - The company does not plan to introduce a traditional drive-through, as it would compromise the customization experience [96] Question: Rewards Program Engagement - The company is using machine learning and AI to identify and re-engage less frequent rewards members, with positive results [99] Question: Forecasting and Deployment Tools - Improved forecasting and deployment tools have contributed to lower turnover and better throughput performance [103] Question: Peak Period Execution - The company has introduced a new real-time visibility tool for managers to track and improve throughput during peak periods [107] - The range of throughput performance varies widely, with top-performing restaurants achieving significantly higher numbers [109]