LivePerson(LPSN) - 2024 Q1 - Earnings Call Presentation

Financial Performance - First quarter revenue reached $85.1 million, exceeding the high end of the guidance range of $79 million to $83 million[3] - Adjusted EBITDA was $0.5 million, surpassing the midpoint of the guidance range of $(2) million to $2 million[3] - B2B Core Recurring Revenue was $77.6 million, representing 91% of total revenue[3] Customer and Partnership Updates - The company acquired 12 new logos in the first quarter[3] - There were 28 expansion and renewal deals[19] - A strategic partnership with a major global CCaaS player is expected to be announced soon, which will provide an integrated enterprise-ready voice channel and access to a large install base and channel partner network[19] Guidance - Second quarter revenue is projected to be between $76 million and $80 million, with a year-over-year decline of 18% to 22%[24] - Full year revenue is projected to be between $300 million and $315 million, with a year-over-year decline of 20% to 24%[24] - The company anticipates B2B Core Recurring Revenue to be 92% of total revenue for both the second quarter and full year[24] - Adjusted EBITDA is guided to be between $0 million and $5 million for the second quarter, and between $15 million and $26 million for the full year[24] - Adjusted EBITDA Margin is expected to be between 0.0% and 6.3% for the second quarter, and between 5.0% and 8.3% for the full year[24] Other Metrics - Revenue Retention Rate for Recurring Revenue was 89% in 1Q24[23] - Average Revenue per Customer (ARPC) was $610,000 in 4Q23 and $625,000 in 1Q24[8]