PRA (PRAA) - 2023 Q4 - Earnings Call Presentation

Enhanced vendor management Dynamic business prioritization Rebalance Resources to Leverage Lower-Cost Locations Expanded relationships with existing third parties Onboarding third parties to support strategic initiatives Offshoring multiple processes to lower-cost locations Launched offshore call center (Q4 2023), with significant expansion planned Leveraging third-party vendors Cost elimination/ restructuring Productivity enhancements Establishing flexibility Lower marginal costs U.S. Portfolio Purchases U ...