Company Overview - Rimini Street is a global provider of end-to-end enterprise software support, products, and services for Oracle and SAP software, as well as a Salesforce and AWS partner[5] - The company's mission is to provide extraordinary technology solutions powered by extraordinary people to achieve each client's strategic, operational, and financial goals[168] - Rimini Street has served over 5,500 clients, including more than 180 Fortune 500 and Global 100 companies[154, 168] Market Opportunity - Rimini Street targets organizations with revenues or budgets over US$200 million[16] - The total serviceable addressable market (SAM) for Rimini Street's current offerings is $33.7 billion[32] - The company estimates a $14.8 billion SAM for Enterprise Software Support and a $4.2 billion SAM for Rimini: Protect, Connect and Consult[127, 128] Financial Performance - Rimini Street's revenue has grown from $281.1 million in 2019 to $431.5 million in 2023[77] - The company achieved an Adjusted EBITDA of $71.9 million in 2023[77] - Rimini Street's revenue retention rate has been consistently high, with 92% in 2022 and 2023[73] Client Value Proposition - Clients can save up to 90% in total maintenance costs with Rimini Street[106] - Rimini Street guarantees no required upgrades for a minimum of fifteen (15) years[36] - The company achieves an average client satisfaction rating on support cases of 4.9/5.0[154, 188]
Rimini Street(RMNI) - 2023 Q4 - Earnings Call Presentation