Financial Data and Key Metrics Changes - Total revenues for Q1 2024 were $114.7 million, a decrease of 4.4% year-over-year [8][20] - Pre-tax income was over $15 million, resulting in a pre-tax margin of 13.1% [8][20] - Earnings per share decreased by 16.3% to $0.82, reflecting the decline in pre-tax income [22] Business Line Data and Key Metrics Changes - Net retail sales decreased by 3.8%, with a significant 11.3% decline in web demand contributing to the overall revenue decline [20] - Commercial revenue, primarily from wholesale sales and international franchises, was down 13.7% due to timing of product shipments [21] Market Data and Key Metrics Changes - The company experienced solid repeat customer growth, but new customer acquisition, particularly online, faced challenges [20] - Web traffic was challenging during the quarter, with lower conversion rates impacting overall sales [36] Company Strategy and Development Direction - The company is focused on a three-pronged strategy: global expansion of experience locations, digital transformation, and leveraging brand awareness for growth [9][12][15] - Plans to open at least 50 net new experience locations through partner-operated, franchise, and corporately-operated models [10][23] Management's Comments on Operating Environment and Future Outlook - Management acknowledged that Q1 results were slightly more challenging than anticipated but reiterated guidance based on expected execution of strategic plans [6][16] - The company expects total revenue to grow on a mid-single-digit basis for the full year, with growth weighted towards the back half of the year [23] Other Important Information - The company returned over $12 million to shareholders in Q1 through share repurchases and dividends [8][18] - The gross margin improved to 54.2%, an increase of 10 basis points year-over-year [21] Q&A Session Summary Question: Focus on Store Expansion - Management emphasized a focus on partner-operated expansion due to its asset-light model, which allows for less capital-intensive growth [28][29] Question: Web Demand Challenges - Management acknowledged ongoing web traffic challenges but noted strong conversion related to Valentine's Day products [36][39] Question: Expense Timing in Q1 - Elevated SG&A expenses in Q1 were attributed to marketing supplies and payroll timing, with expectations for normalization in future quarters [40][41] Question: International Market Strategy - The company aims to increase penetration in existing markets while also exploring new international opportunities [45] Question: Collaboration with Movie Releases - Management confirmed ongoing collaborations with theaters to drive traffic from movie releases to Build-A-Bear stores [48][49] Question: Confidence in Full-Year Guidance - Management expressed confidence in maintaining full-year guidance due to expected store expansions and easier comparisons in the latter half of the year [52]
Build-A-Bear Workshop(BBW) - 2024 Q1 - Earnings Call Transcript