Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $34.6 million, with subscription and other platform revenue at $32 million, and professional services revenue at $2.6 million, representing approximately 8% of total revenue [19] - Total ARR at the end of Q3 was $124.5 million, with core platform ARR at $122.4 million [20] - Gross margin in Q3 was 76%, consistent with the year-to-date gross margin of 77% [22][24] - Operating loss for Q3 was $0.4 million, or a negative 1% operating margin, compared to a loss of $0.8 million and a negative 2% margin in the same period last year [24] Business Line Data and Key Metrics Changes - The average core ARR per customer reached over $80,000 at the end of Q3, with the percentage of ARR in multi-year contracts hitting an all-time high [21][22] - Nearly one in five customers are now using and paying for AI solutions, with this number expected to increase [21][37] - The $100,000 and above customer cohort represented approximately two-thirds of total ARR, with 294 customers in this cohort [22] Market Data and Key Metrics Changes - The company experienced deal slippage in Q3, particularly in the life sciences vertical, but expects improved performance in Q4 [5][20] - The company noted a seasonal softness in Q3, which is typically a slower quarter [5][48] Company Strategy and Development Direction - The company is focused on leveraging AI tools to improve operational efficiency and reduce sales and marketing expenses as a percentage of revenue [16][31] - A new partnership with LinkedIn aims to enhance event marketing capabilities and drive customer engagement [7][8][51] - The company is targeting growth in regulated industries, particularly financial services and professional services, which are expected to grow mid-single digits year over year [62] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about Q4 performance, expecting significantly better ARR performance compared to Q3 [5][32] - The company anticipates a strong retention rate and growth in AI offerings, which are expected to drive future revenue [32][49] - Management acknowledged short-term pressures in the pharma business but remains confident in the overall growth strategy [48] Other Important Information - The company has received indications of interest for a potential acquisition, which is currently being evaluated [18] - The company has maintained a strong balance sheet with approximately $175 million in cash and investments at the end of Q3 [26] Q&A Session Summary Question: Insights on AI solutions uptake - Management noted that nearly 20% of customers are paying for AI solutions, with expectations for continued growth in this area [36][37] Question: Components of go-to-market efficiency - Management highlighted a reduction in sales and marketing expenses from $25 million to less than $15 million quarterly, attributing improvements to AI deployment and resource reallocation [42][44] Question: Deal slippage from Q3 to Q4 - Management indicated that deal slippage was primarily due to a lack of urgency in closing new business, with many deals already closed in Q4 [48] Question: Monetization opportunities from LinkedIn partnership - Management described the partnership as a game changer, with initial phases focused on customer retention and future phases expected to include monetizable features [51][53] Question: AI search discoverability agenda - Management provided insights into plans for enhancing content discoverability through AI, aiming to make customer-generated content indexable by LLMs [56][57] Question: Performance of new go-to-market strategy - Management reported that the enterprise-focused strategy has resulted in significant growth in regulated industries, which now account for about 50% of the business [62]

Financial Data and Key Metrics Changes - In Q3 2025, the company reported revenue of $5.0 million, down from $6.5 million in Q3 2024, attributed to exiting lower margin business [5][10] - GAAP gross margin improved to 10.7% from 3.6% year-over-year, while non-GAAP gross margin increased to 19.1% from 9.3% [5][8] - GAAP net loss from continuing operations decreased to $3.5 million, or $0.15 per share, compared to a loss of $9.3 million, or $0.40 per share in Q3 2024 [8][10] - Non-GAAP adjusted EBITDA loss was $3.6 million, an improvement from $4.5 million in Q3 2024 [8][9] Business Line Data and Key Metrics Changes - The transition to the new manufacturing facility in Thailand has been completed, leading to lower costs and improved efficiency [4][12] - The company has achieved 100% production of RFID tags, inlays, and labels in Thailand, marking a significant operational milestone [12][21] Market Data and Key Metrics Changes - The company is seeing growth from existing channel customers and increased traction in BLE projects, contributing to expected sales growth in Q4 2025 [26][30] - The new opportunity pipeline has expanded, with 118 new opportunities identified, and 18% of these have been converted to sales [19][20] Company Strategy and Development Direction - The company continues to execute its Perform, Accelerate, and Transform (PAT) strategy, focusing on operational excellence, high-value segments, and strategic M&A [3][19] - The strategic focus has shifted to being a pure play in IoT and RFID technologies following the separation from the physical security business [15][22] Management Comments on Operating Environment and Future Outlook - Management expressed optimism about the progress made in Q3 and the potential for continued growth in high-value segments [11][22] - The company anticipates completing the Singapore site shutdown by year-end and expects further margin expansion as the Thailand facility reaches full productivity [4][10] Other Important Information - The company has launched CRM and MRP automation initiatives to enhance operational efficiency [12] - New product development initiatives are underway, particularly in BLE technology, which is expected to drive future growth [16][18] Q&A Session Summary Question: What is driving the expected sales growth in Q4? - Management noted growth from existing channel customers and increased traction in BLE projects as key drivers [26] Question: Is IFCO on track for volume shipments next year? - Management confirmed progress with IFCO and ongoing product development, with prototypes being tested in the field [28][29] Question: What can be expected for gross margins in Q4? - Management indicated that while benefits from the Singapore shutdown will continue, full impact on gross margins may not be realized until Q1 of the following year [32] Question: What percentage of new opportunities converted are above the 28% gross margin goal? - Approximately two-thirds of the converted opportunities are expected to exceed the 30% gross margin threshold [36] Question: What is the status of healthcare opportunities? - Management remains positive about healthcare opportunities, noting that these projects typically take longer to commercialize compared to logistics and consumer products [39]

Financial Data and Key Metrics Changes - Revenue for the third quarter reached $8.5 million, representing a 90% year-over-year increase, with nine-month revenue totaling $25.8 million compared to $19.5 million for the full year of 2024 [4][14] - Adjusted EBITDA for the quarter was $1 million, up 49% year-over-year, while for the first nine months, adjusted EBITDA reached $3.8 million, or 167% of the full year 2024 total [14][15] - Pre-tax income for the quarter was $0.6 million, a 48% increase year-over-year, with a total of $2.1 million for the first nine months, or 2.4 times the full year 2024 [15][18] - Total operating expenses for the third quarter were $3.7 million, representing 55% of revenue, down from 68% in the same period last year [15][16] Business Line Data and Key Metrics Changes - The number of brokers, TPAs, and agencies grew to 849 partners, up 57% year-over-year, contributing to the revenue growth [4][6] - The number of billed-enrolled employees reached 25,248, an increase of 7,654 employees year-over-year [4] Market Data and Key Metrics Changes - The company is entering its peak enrollment period, with mixed timing patterns observed due to market uncertainty and rising healthcare costs [6][18] - Anticipated Q4 revenue growth is around 50% year-over-year, with full-year revenue growth expected to reach approximately 70% [18][19] Company Strategy and Development Direction - The company is focused on expanding its distribution network and enhancing its eDIBS platform, which now includes a large employer underwriting capability [5][6] - A new three-year rate hold program is being tested to provide predictable pricing for employers, aimed at enhancing client retention [7][19] - The company is also addressing inefficiencies in claims processing through a partnership with AlphaTon Capital to develop a blockchain-enabled platform called HitChain [8][9] Management's Comments on Operating Environment and Future Outlook - Management noted that recent market uncertainties have led to a shift in sales volume from Q4 into Q1 2026, but overall healthy year-over-year growth is still expected [6][18] - The company is optimistic about the reception of its three-year rate hold program and believes it will provide significant value to clients [7][19] - Management emphasized the importance of maintaining a balance between profitability and reinvestment for long-term growth, given the company's current market share is less than 0.01% of the potential market [19] Other Important Information - The company will host the InsureTech Summit at Davos during the World Economic Forum Week in January 2026, aiming to elevate its visibility among global leaders [9][10] - The company is integrating AI-driven internal solutions to enhance process automation and reduce administrative burdens [16] Q&A Session Summary Question: Response to strong growth and large employer market - Management acknowledged strong growth but noted that they are still in the early stages of the large employer market, with increased activity in quotes but not yet binding [22][25] Question: Stickiness of enrolled employees - Management confirmed that the healthcare insurance product is inherently sticky, and the new three-year rate hold program is expected to enhance retention further [26] Question: Blockchain initiative and competition - Management stated that they will be among the first to launch a comprehensive blockchain solution in healthcare, addressing various friction points in the system [27][29] Question: Details on the three-year rate hold program - Management indicated that significant collaboration with financial institutions and underwriters was required to develop the program, but specific details remain confidential [36][39] Question: Claims processing customer base - Management clarified that the blockchain initiative will benefit all stakeholders in the healthcare ecosystem, including hospitals, patients, employers, and brokers [46][48]

Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $43.9 million, down 1% year-over-year, but above the guidance range of $42.8 million to $43.6 million [34] - Subscription revenue was $42 million, flat year-over-year, exceeding the guidance range of $40.8 million to $41.6 million [34] - Adjusted EBITDA reached a record $4.2 million, marking the ninth consecutive quarter of profitability, up 72% from $2.4 million in Q3 2024 [40] - Non-GAAP net profit was $2 million, an improvement of $2 million year-over-year [40] - Cash flow from operations was $9.3 million, consistent with forecasts for strong cash flow in the second half of the year [5] Business Line Data and Key Metrics Changes - The EE&T segment generated total revenue of $32.4 million, a slight increase year-over-year, with subscription revenue up 1% to $31.8 million [38] - The M&T segment saw total revenue of $11.5 million, down 4% year-over-year but up 3% sequentially, with subscription revenue also down 4% year-over-year [39] - Professional services revenue contributed $1.9 million, down 14% year-over-year, consistent with previous trends [34] Market Data and Key Metrics Changes - New subscription bookings included 12 six-digit deals with notable new customers from various sectors, indicating a diverse market presence [20] - The gross retention rate in EE&T remained strong, while M&T's gross retention rate improved sequentially, with expectations for further improvement in Q4 [22][46] Company Strategy and Development Direction - The company announced the acquisition of ESOF.ai, aimed at enhancing its capabilities in AI-driven immersive virtual agents and video content creation [6][10] - The strategic shift is from being a video company to a rich media-powered, AI-infused customer and employee experience company, focusing on hyper-personalized and context-aware solutions [9][16] - The company plans to integrate ESOF's technology into its existing product offerings, expanding its addressable market to include small and medium businesses [11][12] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the future, forecasting a sequential increase in total revenue for Q4 2025 and raising adjusted EBITDA guidance for the year [29][45] - The company anticipates continued growth in adjusted EBITDA and cash flow, with a target of achieving double-digit revenue growth by 2028 or sooner [30][48] - Management acknowledged challenges in customer adoption of AI technologies but noted increasing interest and engagement from clients [66][68] Other Important Information - The company repurchased 14.4 million shares from Goldman Sachs at a 25% discount, representing 9.2% of outstanding shares, which is seen as a value-accretive move [18][19] - Following the share repurchase and the expected ESOF acquisition, the company forecasts closing the year with approximately $60 million in gross cash [19][41] Q&A Session Summary Question: Thoughts on the investments for the new product and integration - Management indicated that the focus is on long-term strategic value rather than immediate returns, with a gradual rollout expected over the next year [51][52] Question: Signs of AI technology adoption affecting video content creation - Management noted increased interest in AI offerings like Genie and ContentLab, with several deals closed in Q3, indicating a growing trend in video generation [66][67] Question: Clarification on revenue recognition delays with customers - Management explained that delays were due to customer-related issues, not Kaltura's delivery, and adjustments were made accordingly [72][74]

Financial Data and Key Metrics Changes - Revenue for the third quarter was $63.3 million, a 13% decrease year-over-year but a sequential increase of 6.4% compared to the second quarter [18] - Gross profit dollars totaled $11.5 million, a decline of 2% year-over-year but a sequential increase of 3.9% [20] - Gross margin was 18.1%, which was 200 basis points better than the prior year but a sequential decline of 40 basis points [20] - SG&A expenses were $9.2 million, a 10% reduction year-over-year [22] - Cash generated from operations was approximately $5.7 million, a sequential improvement of roughly 46% [23] Business Line Data and Key Metrics Changes - The decline in revenue was driven by the divested mall-related business and lower revenue from industrial clients due to challenging market conditions [18] - New clients added over $24 million in incremental revenue year-over-year, contributing to the sequential revenue growth [19] - The onboarding of new clients is progressing as planned, with gross margins from these clients showing consecutive gains [19] Market Data and Key Metrics Changes - Volumes from industrial customers remain subdued, and the pace of adding new clients has been slower than anticipated [9] - The company is focusing on diversifying its customer base by expanding into non-industrial end markets such as retail and hospitality [12] Company Strategy and Development Direction - The company is pursuing operational excellence initiatives aimed at standardizing processes and improving efficiencies [8][25] - A focus on share of wallet opportunities is being emphasized, with efforts to enhance collaboration between relationship managers and sales teams [9][10] - The company aims to broaden its customer base and expand service offerings to existing clients [12] Management's Comments on Operating Environment and Future Outlook - The macro environment remains challenging, but management believes that industrial markets are stabilizing [31] - The company expects to continue experiencing margin pressure but anticipates offsetting this through operational improvements and growing share of wallet with existing clients [17] - Management is confident in the company's ability to execute its value proposition and implement organic initiatives as macroeconomic conditions normalize [25] Other Important Information - The company has improved its vendor relationships, leading to the lowest service disruption rates in its history [15] - A subscription-like model for data access is being envisioned as a potential new revenue stream [16] Q&A Session Summary Question: How are the industrial end markets performing? - Management indicated that while the macroeconomic environment is uncertain, industrial markets are stabilizing, though seasonality will affect Q4 [31] Question: Has the strategy for expanding wallet share changed? - Management confirmed that a more disciplined approach has been implemented, focusing on collaboration between relationship managers and sales teams to enhance wallet share [33][34] Question: What are the expectations for operational improvements in Q4 and 2026? - Management emphasized continuous improvement and the implementation of KPIs to enhance operational performance, expecting positive impacts on financial results [37][45] Question: Can you provide an update on the vendor management platform? - Management reported that the vendor management platform is progressing well, contributing to improved relationships and reduced service disruptions [55] Question: What are the goals for debt reduction moving forward? - Management stated that aggressive debt reduction is a priority, with plans to pay down more expensive debt as cash generation improves [81]

Financial Data and Key Metrics Changes - Net sales for Q3 2025 increased by 10% year-over-year to $12.9 million, with year-to-date sales up 15% to $36.5 million [3][12] - Gross profit for Q3 was $4.7 million, down 7% from the prior year, with gross margin contracting to 36.5% from 43% last year [5][14] - Net loss for Q3 was $1.0 million compared to a loss of $0.2 million in the prior year, primarily due to a $0.7 million impairment charge related to Picky Bars [16] Business Line Data and Key Metrics Changes - The Wholesale channel saw net sales increase by 39% in Q3 and 40% year-to-date, contributing 53% of net sales in Q3 [4][12] - E-commerce sales represented 47% of total net sales in Q3 but experienced an 11% decline year-over-year, primarily due to softness in the direct-to-consumer platform [5][14] Market Data and Key Metrics Changes - The company reported strong consumer demand for core products like Coffee Creamers and Functional Beverages, aligning with healthier lifestyle trends [4][6] - The Wholesale channel's growth reflects successful distribution expansion in grocery and club stores [3][4] Company Strategy and Development Direction - The company aims to transition to a Wholesale-led model, focusing on expanding distribution and product innovation [4][6] - A new Protein Coffee product is set to launch, marking the company's first entry into the dairy market, which is significantly larger than the plant-based market [8][49] - The decision to discontinue the Picky Bars brand will allow for a redirection of investments towards the core Laird Superfood brand [9][10] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about navigating macroeconomic challenges and maintaining double-digit growth despite headwinds in the consumer economy [10][70] - The company expects to hold gross margins in the upper 30% range and achieve breakeven adjusted EBITDA for the full year [18][65] Other Important Information - The company recorded a $661,000 impairment charge related to Picky Bars intangible assets in Q3 [9] - Inventory was reduced by over $1 million in Q3, with expectations for improved cash flows as inventory continues to sell through [9][17] Q&A Session Summary Question: Impact of timing on Q3 and Q4 results - Management confirmed that timing issues related to large wholesale customer orders impacted both Q3 and Q4, but long-term business health remains unaffected [20][24] Question: Trends in limited time offer products - Management noted a successful year for Pumpkin Spice Creamer, with strong sales despite a late start in distribution [38][39] Question: Strategy for Amazon sales to replace lost DTC sales - The company plans to focus on Amazon for online growth while maintaining DTC as a platform for broader product offerings and consumer education [40][44] Question: Future dairy product launches - Management confirmed plans for additional dairy products within the next 15 months, expanding the product line beyond Protein Coffee [54][55] Question: Tariff impacts and Club promotions - Tariffs have had a dynamic impact, with some key raw materials excluded from tariffs, and the company plans to continue executing its strategy in the Club channel [64][65]

Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $34.6 million, with subscription and other platform revenue at $32 million, and professional services revenue at $2.6 million, representing approximately 8% of total revenue [19] - Total ARR at the end of Q3 was $124.5 million, with core platform ARR at $122.4 million [20] - Gross margin for Q3 was 76%, consistent with the year-to-date gross margin of 77% [22][24] - Net income for Q3 was $1.2 million, or 3 cents per share, compared to $1.1 million, or 2 cents per share in Q3 last year [24] Business Line Data and Key Metrics Changes - The average core ARR per customer reached over $80,000 at the end of Q3, with the percentage of ARR in multi-year contracts hitting an all-time high [5][21] - Nearly 20% of customers are now paying for AI solutions, with expectations for continued growth in this area [6][21] Market Data and Key Metrics Changes - The company experienced deal slippage in Q3, particularly in the life sciences vertical, but expects improved ARR performance in Q4 [5][20] - The $100,000 and above customer cohort represented approximately two-thirds of total ARR, with 294 customers in this cohort [22] Company Strategy and Development Direction - The company is focused on enhancing its AI offerings and has launched new products like AI Translate and AI Propel Plus [6][9] - A significant partnership with LinkedIn aims to transform digital events and improve customer engagement [7][8][51] - The company is targeting a reduction in sales and marketing expenses as a percentage of revenue, aiming for mid-30s in 12 months and low 30s in two years [16][31] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about Q4 performance, expecting strong gross retention and improved ARR driven by AI offerings and the LinkedIn partnership [32] - The company is evaluating indications of interest for a potential acquisition, with Goldman Sachs as its financial advisor [18] Other Important Information - The company generated positive free cash flow for the seventh consecutive quarter, amounting to $2.7 million in Q3 [25] - A capital return program has utilized approximately $13.8 million for share repurchases since its launch in May [26] Q&A Session Summary Question: Insights on AI solutions impact on contracts and ACV - Management noted that nearly 20% of customers are paying for AI solutions, which is expected to increase, contributing positively to retention and expansion [36][38] Question: Components of go-to-market efficiency - The company has streamlined its go-to-market organization, reducing sales and marketing spending significantly while reallocating resources to high-growth areas [42][44] Question: Deal slippage commonalities - Deal slippage was primarily observed in new business, with a seasonal slowdown noted in Q3, but many deals have already closed in Q4 [47][48] Question: Monetization opportunities from the LinkedIn partnership - The partnership is expected to enhance customer retention and provide monetizable opportunities through lookalike audience data in future phases [53] Question: AI search discoverability agenda - The company is focused on making content discoverable by LLMs, enhancing the indexing of webinars and derivative content [56][57]

Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $163.2 million, an increase of $10.1 million or 7% from the prior year period [22] - Net income available to common shareholders was $5.6 million, nearly seven times higher than the $700,000 in the prior year [23] - EPS increased significantly to $0.30 per diluted share in Q3 2025 versus $0.04 in the prior year [23] - Adjusted EBITDA increased 60% to $20.7 million compared to $12.9 million in the prior year, with an adjusted EBITDA margin of 13% compared to 8% in the prior year [23] Business Line Data and Key Metrics Changes - At APUS, Q3 revenue increased by 8% to $83.1 million, driven by a corresponding 8% increase in net course registrations [24] - Rasmussen's Q3 revenue was $60.8 million, a 16% increase, fueled by a 12% increase in on-ground enrollment and an 11% increase in online enrollment [24] - Hondros College of Nursing saw a 19% increase in Q3 revenue to $18.4 million, with total enrollment increasing 18% to approximately 3,700 students [25] Market Data and Key Metrics Changes - Registrations at APUS increased 8% year-over-year, while enrollments at Rasmussen increased 10% compared to Q3 2024 [9] - Enrollments at Hondros College of Nursing continued strong momentum, increasing 18% compared to Q3 2024 [9] - The government shutdown has muted military enrollments at APUS for October and November, but several military branches are now authorizing tuition assistance benefits [15][16] Company Strategy and Development Direction - The company is focused on simplifying operations and has received HLC approval for the combination of its institutions, with a new application submitted to the U.S. Department of Education [10][11] - The sale of Graduate School USA allows the company to concentrate on core degree-granting businesses, particularly in military and healthcare sectors [10] - The company aims to leverage existing capacity and improve financial results through operational simplification and strategic growth initiatives [12][18] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of the team despite the government shutdown and emphasized the importance of tuition assistance as a recruiting tool for military service members [17] - The company remains optimistic about long-term growth potential and plans to share more details during the upcoming Investor Day [32] - Management believes that the combination of institutions will enhance revenue and expense synergies, despite procedural delays [39][41] Other Important Information - The company redeemed all outstanding preferred stock for $43.1 million and completed the sale of two corporate administrative office buildings for net proceeds of $22.5 million [26] - Cash flow from operations for the nine months ended September 30, 2025, increased 56% to $73.5 million, with total cash and equivalents increasing 22% to $193.1 million [25][26] Q&A Session Summary Question: Plans for driving re-enrollments at APUS due to tuition assistance disruption - Management noted that military branches are using tuition assistance funds to allow service members to register, and they expect demand to return as the government shutdown resolves [36][37] Question: Impact of new process on integration of institutions - Management confirmed commitment to the integration and stated that the new process is procedural, with expectations for implementation in Q3 2026 [39][40] Question: Confirmation of fourth quarter guidance assumptions - Management acknowledged a slowdown in registrations due to the government shutdown but expects a return to normal trajectory in December [46] Question: Cost-saving measures and their permanence - Management discussed temporary and permanent reductions in variable costs and operational streamlining, ensuring that revenue generation remains unaffected [48][50] Question: Trends in nursing program demand - Management reported strong growth in nursing enrollments, driven by attractive compensation and job availability, with a focus on first licensure programs [54][56] Question: Enrollment trends and demographics at Rasmussen - Management indicated a shift towards enrolling more BSN students, reflecting effective marketing strategies and macro demand [108]

Financial Data and Key Metrics Changes - The company reported a record revenue of $155 million for Q3 2025, reflecting a year-over-year growth of 48% and a sequential increase of 7.3% [5][30] - GAAP gross margin for Q3 was 37%, at the high end of prior guidance, while non-GAAP gross margin was 41.9%, exceeding previous expectations [31][39] - The company ended Q3 with a total backlog of approximately $1.1 billion, with launch backlog accounting for about 47% and space systems for 53% [32] Business Line Data and Key Metrics Changes - The Space Systems segment generated $114.2 million in revenue, a sequential increase of 16.7%, driven by strong performance in satellite manufacturing [30] - The Launch Services segment reported $40.9 million in revenue, a decline of 12.3% quarter-over-quarter due to fewer launches caused by customer spacecraft delivery delays [31] Market Data and Key Metrics Changes - The company secured 17 dedicated launches in Q3, indicating strong demand for the Electron launch vehicle, particularly from international customers [9][30] - The company is seeing a shift in space agencies standardizing on the Electron as a preferred launch platform, enhancing its market position [45] Company Strategy and Development Direction - The company aims to maintain its position as a leading end-to-end space company, focusing on scaling products and services across launch and space systems [8][12] - The company is actively pursuing M&A opportunities, with over $1 billion in liquidity available for strategic acquisitions [12][38] - The company is committed to a rigorous testing and qualification process for the Neutron rocket, prioritizing reliability and safety over speed to market [29][39] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the strong demand for Electron and the ability to meet this demand due to in-house production capabilities [46] - The company anticipates a strong return to sequential revenue growth in the Launch Services segment in Q4, supported by a busy launch manifest [31][40] - Management highlighted the importance of maintaining a disciplined approach to acquisitions and integration to enhance competitive capabilities [13][39] Other Important Information - The company is preparing for the first flight of the Neutron rocket in Q1 2026, with a focus on thorough testing to ensure readiness [18][29] - The company has made significant investments in infrastructure and development, with capital expenditures expected to remain elevated as it approaches Neutron's first flight [36][38] Q&A Session Summary Question: Can you provide insights on the recent strong bookings and backlog for launches? - Management noted that the bookings included both commercial and government contracts, with space agencies increasingly standardizing on the Electron platform [45] Question: How is the supply chain positioned to meet demand for Electron? - Management indicated that over 90% of Electron is built in-house, minimizing supply chain challenges [46] Question: Can you clarify the one-time events affecting launch gross margins? - Management explained that the changes were due to contract terms and the transition to over-time revenue recognition for certain missions, which provided a more stable revenue contribution [47][49] Question: What is the revenue recognition timeline for the SDA Tranche 2 award? - Management confirmed that revenue recognition is on track, with a pattern of 10% in the first year and 40% in subsequent years [52][54] Question: What is the expected launch cadence for Neutron after its first flight? - Management stated that the cadence will depend on the success of the first flight, with a potential for three launches within a 12-month window thereafter [56][58] Question: How soon after Neutron arrives at the complex can it realistically launch? - Management indicated that the timeline will depend on the results of pre-launch tests, with a quick turnaround possible if all tests are successful [70][71]

Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $70.8 million, down from $138.7 million in Q3 2024, primarily due to the sunset of migrant-related projects [22] - Excluding migrant-related programs, revenue increased by 8% to $62.4 million in Q3 2025 from $58 million in Q3 2024 [22] - Adjusted EBITDA for Q3 2025 was a loss of $7.1 million compared to an Adjusted EBITDA of $17.9 million in Q3 2024 [23] - Adjusted gross margin was 33% in Q3 2025, down from 36% in Q3 2024 [24] Business Line Data and Key Metrics Changes - Medical transportation services revenue increased to $50.1 million in Q3 2025 from $48 million in Q3 2024, driven by gains in nearly all U.S. markets [23] - Mobile health revenue for Q3 2025 was $20.7 million, down from $90.7 million in Q3 2024, with non-migrant mobile health revenues increasing by over 20% year-over-year [23] - The payer and provider vertical is expected to generate approximately $50 million in revenue in 2025, growing to $85 million in 2026, including $25 million from the SteadyMD acquisition [11][12] Market Data and Key Metrics Changes - The medical transportation business is expected to generate more than $200 million in revenue in 2025, with a projected Adjusted EBITDA contribution margin of approximately 12% [9] - Remote patient monitoring is operating at an annual run rate of approximately $15 million, with a greater than 10% Adjusted EBITDA contribution margin [12] Company Strategy and Development Direction - The company aims to build a robust, evergreen healthcare business and has a vision of bringing the capabilities of a doctor's office into a patient's living room [7][21] - The acquisition of SteadyMD is expected to enhance the company's virtual care capabilities and expand its clinical capacity [16][17] - The company plans to remain active in M&A to acquire traditional healthcare assets that can benefit from its technology and mobile health capabilities [18] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to drive substantial value amid increasing healthcare costs and operational challenges [14] - The company anticipates a gradual abatement of investments in early-stage business lines over the course of 2026, aiming for profitability [19] - Management expects to exit 2026 with a cash balance of about $65 million, which will be the low point subject to buybacks or additional acquisitions [30] Other Important Information - The company has improved its balance sheet by paying off $30 million in debt and is now debt-free for the first time since late 2023 [27] - The company has collected approximately 96% of all migrant-related receivables from the inception of those programs [29] Q&A Session Summary Question: Can you help bridge the implied margins for the fourth quarter? - Management indicated that SteadyMD will contribute slightly to Q4 margins but will not have a material impact [33] Question: How does the EBITDA guidance for 2026 improve throughout the year? - Management expects the bulk of negative EBITDA will come in the first half of 2026, with improvements in the second half [37] Question: What is the expected revenue breakdown for 2026? - Management stated that there will be no migrant-related revenues for 2026, with a breakdown of about two-thirds transport and one-third mobile health [39] Question: Can you provide insights on payer-provider revenue growth? - Management confirmed that the $85 million for payer and provider in 2026 includes $25 million from SteadyMD and does not account for new deal closures [44] Question: What is the current view of the hospital spending environment? - Management noted that hospitals are cautious with budgets but are receptive to solutions that help lower costs and improve efficiency [66][69]