Financial Data and Key Metrics Changes - In H1 2025, revenues reached €928 million, a decrease of 2% organically, despite a strong DTC organic performance of 6% [3][4] - Gross profit was €626 million, with a margin of 67.5%, reflecting a 110 basis points improvement driven by a better channel mix [4][10] - Adjusted EBITDA for H1 2025 was €69 million, with an EBITDA margin of 7.4%, down 100 basis points compared to the previous year [6][8] - Net profit increased to €48 million, up 53% from €31 million in the previous year, attributed to higher financial income and foreign exchange gains [10][11] - Capital expenditure (CapEx) was €54 million, representing about 6% of revenues, primarily for store network development [12] Business Line Data and Key Metrics Changes - The Zegna segment generated an adjusted EBITDA of €94 million, with a margin of 14.3%, up from 12.8% in H1 2024, due to higher operating leverage [9] - Thom Browne's adjusted EBITDA fell to €4 million from €20 million in H1 2024, driven by a significant decrease in revenues, particularly in the wholesale channel [9] - Tom Ford Fashion recorded an adjusted EBITDA loss of €90 million, compared to a €12 million loss last year, due to planned investments in store expansion and IT infrastructure [10] Market Data and Key Metrics Changes - Strong momentum was noted in Europe, the Middle East, and the Americas, while the Greater China Region (GCR) remains challenging and volatile [17][59] - Initial signs of improvement in GCR were observed, but the market is still considered volatile, with a cautious outlook [17][59] Company Strategy and Development Direction - The company is focusing on expanding its DTC network, with new store openings in key markets like Miami and Shanghai [15] - A strategic emphasis on quality and personalization in the DTC channel is expected to enhance gross margins [23] - The company plans to maintain investments in brand development while managing discretionary costs [42] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the challenging and volatile sector environment but expressed confidence in actions taken to protect profitability [8][17] - The outlook for H2 2025 includes expectations for low single-digit organic growth, with a cautious approach to the Chinese market [24][59] Other Important Information - Free cash flow absorption was €23 million in H1 2025, compared to €7 million in the previous year, driven by lower operating cash flow [13] - The company confirmed a tax rate of around 30% for the year, down from 35% last year [11] Q&A Session Summary Question: Current performance in terms of margin and expectations for H2 - Management explained that the gross margin improvement is linked to DTC revenues and emphasized the importance of quality in driving margins [20][23] - For H2, management confirmed expectations of low single-digit growth and realistic EBIT consensus [21][25] Question: Margin improvement in the Zegna segment and Thom Browne's margins - Management indicated that Zegna's margins could trend between 13% and 14% for the year, with long-term potential for 15% [30][32] - For Thom Browne, management expects a reduction in the decline of wholesale revenues and aims for a return to double-digit EBIT margins [34] Question: Current trends in the Chinese market - Management noted early signs of improvement in the Chinese market but remained cautious about drawing conclusions from short-term trends [38][59] Question: Pricing strategy and risks for H2 - Management confirmed a systematic low single-digit price increase to offset costs and tariffs, with no significant consumer pushback observed [51][53] - The main risk for H2 is still the volatility in the Chinese market, with a focus on planning for a "new normal" [56][59]

Financial Data and Key Metrics Changes - The company reported solid test volume growth in Q2, with low double digits overall and kidney testing up almost 20% [5][41] - The revenue guidance for the full year was tightened, with a midpoint of $370 million, reflecting confidence in growth despite a $5 million write-off in the first half [41][42] - The average selling price (ASP) is projected to increase to $1,400 by the end of the year, representing a 7% increase [31] Business Line Data and Key Metrics Changes - The digital solutions segment, which accounts for about 15% of revenue, has grown at a CAGR of 20% to 30% over the last three years, driven by the adoption of multiple services by transplant centers [43] - The company has successfully implemented surveillance protocols in 60 transplant centers, with significant room for growth as there are over 200 kidney transplant programs in the U.S. [9][15] Market Data and Key Metrics Changes - The company is in two-thirds of all transplant centers in the U.S., indicating a broad market presence [47] - The market access team has made significant progress in transitioning contracts to a new CPT code, which is expected to enhance revenue predictability and speed up payment processes [49][50] Company Strategy and Development Direction - The company is focused on solutions-based selling, offering a comprehensive portfolio of services to transplant centers, which has driven significant adoption of its products [6][7] - There is an ongoing strategy to convert digital solutions into a SaaS model, enhancing operational efficiency for transplant centers [47] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the future, highlighting the early stages of market adoption for their services and the positive impact of recent policy changes regarding surveillance testing coverage [3][57] - The company anticipates continued growth in kidney testing volume as more data from clinical studies supports the utility of their services [9][16] Other Important Information - The KOR study publication demonstrated that patients monitored with surveillance testing were six times more likely to detect rejection when undergoing a biopsy, reinforcing the importance of their testing services [39][40] - The company has a strong balance sheet with no debt and close to $200 million in cash, allowing for continued investment in growth initiatives [54] Q&A Session Summary Question: What are the greatest opportunities for CareDx? - Management highlighted the early stages of market adoption for their services and the importance of their role in patient care for organ transplant recipients [3] Question: How much more room is there for additional centers to adopt surveillance protocols? - There are over 200 kidney transplant programs in the U.S., with 60 currently having adopted protocols, indicating significant growth potential [9][15] Question: What impact do you expect from the new Epic system? - The company aims to have 50% of its volume coming through the Epic system by the end of next year, with expectations of increased operational efficiency [18][21] Question: Can you discuss the revenue cycle management program? - Management noted that improvements in revenue cycle management are expected to yield significant benefits over the next two years, with a focus on automation and workflow efficiency [25][28] Question: What is the status of the draft LCD and its potential impact? - The company has advocated for clearer policies on surveillance testing coverage, which could have a significant financial impact depending on the final policy outcome [32][34] Question: What is the company's capital allocation strategy? - The company has been active in buybacks and continues to invest in growth opportunities, particularly in expanding its commercial team and operational infrastructure [54][56]

Financial Data and Key Metrics Changes - The company reported approximately $1.9 billion in cash as of the last report, which will help fund its business operations [8] - The peak sales opportunity for Brensocatib is estimated at $5 billion in CFBE, with potential for additional indications [6][54] Business Line Data and Key Metrics Changes - ARIKAYCE has shown double-digit growth year over year and is expected to have label expansion data read out in the first half of next year [5] - Brensocatib has received FDA approval and is positioned as a first-in-class drug for non-CF bronchiectasis patients, with significant market potential [5][6] - Treprostinil Palmitil Inhalation Powder (TPIP) is projected to have a peak sales opportunity of $2 billion, with ongoing phase III programs planned [11][12] Market Data and Key Metrics Changes - The company has established strong relationships with pulmonologists and infectious disease doctors, which is crucial for patient enrollment in clinical trials [19] - There are approximately 500,000 diagnosed patients in the U.S. with non-CF bronchiectasis, with about half experiencing two or more exacerbations in the prior 12 months [34] Company Strategy and Development Direction - The company is focused on expanding its product pipeline with three key programs in clinical/commercial stages and aims to leverage its cash reserves for growth [4][8] - The strategy includes early investment in medical affairs and market access to ensure a seamless launch for Brensocatib [23][24] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the potential for significant growth, citing the unique opportunities presented by their product pipeline and the unmet needs in the market [4][5] - The company is optimistic about the upcoming data readouts and the potential for additional indications to drive future revenue [6][54] Other Important Information - The company plans to start phase III programs for TPIP by the end of the year and has an FDA meeting scheduled for PAH in October [16] - The company is also exploring follow-on molecules for TP1 inhibition, with potential market opportunities expected to be discussed in 2026 [56] Q&A Session Summary Question: What is the current state of the TPIP program? - The company believes TPIP could be a drug of choice for PAH and PAH-ILD, with a peak sales opportunity of $2 billion, excluding IPF [11][12] Question: What steps have been taken to ensure a successful launch of Brensocatib? - The company invested early in medical affairs and expanded its field force to ensure disease state awareness and market access [23][24] Question: How does the company plan to address potential enrollment challenges in clinical trials? - The company has established strong relationships with medical professionals and has seen an uptick in enrollment following the release of blinded data [19] Question: What is the expected timeline for data readouts and future guidance? - The company anticipates sharing data for CRS without nasal polyps by the end of the year and will provide updates on other programs as they progress [47][49] Question: What is the peak sales potential for the new indications being pursued? - The company has indicated that the peak sales potential for CRS without nasal polyps could be significant, potentially matching or exceeding that of bronchiectasis [54]

Financial Data and Key Metrics Changes - The company reported total revenue of RMB 1 billion in Q2 2025, with Bitcoin mining contributing RMB 989.4 million [3][10] - The company incurred a net loss of RMB 2.1 billion, primarily due to a one-off loss from discontinued operations and non-cash impairment loss [11] - Adjusted EBITDA for the quarter was RMB 710.1 million, a significant increase from RMB 5.4 million in the same period last year [11] Business Line Data and Key Metrics Changes - Bitcoin mining produced 1,404.4 Bitcoins in Q2 2025, with an average cash cost of $83,091 per coin and all-in costs at $98,636 per coin [10][11] - Revenue from automobile trading was RMB 12.4 million, indicating a minor contribution compared to Bitcoin mining [10] Market Data and Key Metrics Changes - The company achieved a hash rate of 50 exahash, representing approximately 6% of the global Bitcoin network's hash rate as of June 30, 2025 [4] - Bitcoin production in July reached 650.5 BTC, a 44.4% increase from June, driven by the full deployment of mining equipment [4] Company Strategy and Development Direction - The company has transformed into a leading Bitcoin mining company and aims to maximize value from its current mining capacity while exploring renewable energy storage projects [2][6] - The strategic focus includes selective acquisition of low-cost mining sites and enhancing operational efficiency [16][22] - The company plans to build a dynamic computing platform that balances Bitcoin mining and AI workloads [7] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the company's future, emphasizing the importance of strategic decisions made during the transformation [2][8] - The company is focused on maintaining a fortress balance sheet with $118 million in cash and cash equivalents as of June 30, 2025, to fund strategic expansion [5] Other Important Information - The company plans to change its reporting currency from RMB to US dollars starting from Q3 2025, reflecting its revenue profile post-divestiture of its China asset [12] - The legacy business, AutoCango.com, has attracted over 6 million visits and surpassed 456,000 registered users, indicating growth potential in the used car export platform [8] Q&A Session Summary Question: Roadmap for computing power and capital expenditure plans - The company aims to fully unlock the value of its 50 exahash computing power by improving operational efficiency and selectively acquiring mining sites with low electricity costs [16][17] Question: Update on green energy and storage progress - The company is pursuing M&A targets globally for rapid deployment and investing in pilot projects with experienced partners [18] Question: Shift towards integrated operations - The company clarified that acquiring mining sites is about stable energy supply and operational expertise, not solely cost reduction [21][22] Question: Maintaining computing power market share - The company focuses on optimizing computing power efficiency and has established a unique asset-led model for rapid, low-cost mining capacity expansion [27] Question: U.S. infrastructure investment and policy risks - The company monitors policy changes and has local compliance teams to mitigate risks, noting that most computing power-friendly states have no restrictive policies [29] Question: Expected cost profile as the year ends - The company anticipates improvements in cost metrics due to increased scale and efficiency, but also acknowledges upward pressure on mining costs across the sector [33] Question: Stock repurchase plans - The company prioritizes cash for operational expansion while considering share repurchase programs to create long-term value for shareholders [34]

Financial Data and Key Metrics Changes - For fiscal year 2025, global revenue increased to $4.65 billion, reflecting a growth of 9.7% compared to the previous year [17] - Global service revenue increased by approximately $407.7 million, or 11.4% for the full fiscal year [18] - Fourth quarter GAAP net income attributable to Copart, Inc. increased by 22.9% to $396.4 million, or $0.41 per diluted common share [23] Business Line Data and Key Metrics Changes - Global unit sales increased by 4.8% for fiscal year 2025 but declined by 0.9% in the fourth quarter [13] - U.S. insurance volume grew by 4.2% for fiscal year 2025 but decreased by approximately 2% in the fourth quarter [14] - Non-insurance unit volume increased by 2.8% for fiscal year 2025 but decreased by 2.1% in the fourth quarter [14] Market Data and Key Metrics Changes - International segment units sold grew by 8.1% for fiscal year 2025 and by 3.3% for the fourth quarter [15] - Global average selling prices (ASPs) increased by 5.6% in the fourth quarter and 2.4% for the full year [16] - Global inventory decreased by 13.1% year over year, with U.S. inventory levels decreasing by 14.8% [16] Company Strategy and Development Direction - The company emphasizes the importance of auction liquidity as a competitive advantage, aiming to enhance service to insurance clients and drive selling prices [10][39] - Investments are being made in technology, including AI, to improve operational efficiency and decision-making processes [29] - The company is focused on expanding its market presence by enhancing service offerings to both insurance and non-insurance clients [39] Management's Comments on Operating Environment and Future Outlook - Management noted a cyclical disconnect between accident activity and insurance claims frequency, indicating a potential impact on future insurance volumes [5][6] - The company anticipates continued growth in auction liquidity and service offerings, which are expected to drive future performance [39] - Management expressed cautious optimism regarding the insurance market, noting potential competitive responses from carriers as profitability improves [68][69] Other Important Information - The company reported a significant increase in liquidity, with $6 billion available, including $4.8 billion in cash and securities [23] - Facility-related costs increased by 13.7% for the full fiscal year, reflecting ongoing investments in operational capacity [20][21] Q&A Session Summary Question: Discussion on AI and technology advancements - Management highlighted the deployment of AI in decision support tools, enhancing efficiency and service delivery [28][29] Question: Total loss frequency of electric vehicles (EVs) - Management noted that EVs tend to be totaled more easily due to advanced technology, which may impact future total loss frequency [32][33] Question: Key operational milestones for the new fiscal year - Management emphasized the importance of auction liquidity and service to insurance clients as key operational focuses [39] Question: Cash levels and capital returns - Management indicated a long-term strategy of returning cash to shareholders through buybacks and is always exploring M&A opportunities [42] Question: Decline in assignments - Management clarified that the assignment decline was low single digits, not double digits [50] Question: ASP growth compared to peers - Management confirmed that Copart's ASP growth significantly outpaced that of similar service providers [52] Question: Impact of autonomous vehicles on crash rates - Management stated that current data on autonomous vehicles is limited, and their impact on auction activity is minimal at this time [58] Question: Insurance market dynamics - Management acknowledged that competitive behaviors among insurance carriers are expected to evolve as profitability improves [68][69] Question: Market structure and share growth opportunities - Management discussed the expansive view of opportunities in the salvage auction industry, emphasizing the importance of delivering excellent auction returns [73] Question: Strategy behind auction platform changes - Management explained that the strategy focuses on matching the right buyers to the right products to enhance auction returns [76]

Financial Data and Key Metrics Changes - For fiscal year 2025, global revenue increased to $4.65 billion, reflecting a growth of 9.7% compared to the previous year [17] - Global gross profit for the quarter was $509.7 million, an increase of 12.4%, with a gross margin percentage of 45.3% [20] - GAAP net income attributable to Copart, Inc. increased by 22.9% to $396.4 million for the quarter, and for the fiscal year, it increased by 13.9% to $1.55 billion [22] Business Line Data and Key Metrics Changes - Global unit sales increased by 4.8% for fiscal year 2025, but declined by 0.9% in the 4th quarter [12] - U.S. insurance volume grew by 4.2% for fiscal year 2025 but decreased by approximately 2% in the 4th quarter [13] - Non-insurance unit volume increased by 2.8% for fiscal year 2025 but decreased by 2.1% in the 4th quarter, with a significant decline in the Cash for Cars business line [13][14] Market Data and Key Metrics Changes - International segment units sold grew by 8.1% for fiscal year 2025 and by 3.3% in the 4th quarter [14] - Global average selling prices (ASPs) increased by 5.6% in the 4th quarter and 2.4% for the full year [16] - The U.S. total loss frequency for the second calendar quarter of 2025 was 22.2%, up from 21.5% in the same quarter in 2024 [6] Company Strategy and Development Direction - The company emphasizes the importance of auction liquidity as a competitive advantage, focusing on enhancing member experience and reducing friction in the auction process [36] - Continued investment in technology, including AI, is aimed at improving operational efficiency and decision-making processes [27][28] - The company is exploring opportunities for M&A that enhance its service proposition while maintaining a long-term focus on returning cash to shareholders [40] Management's Comments on Operating Environment and Future Outlook - Management noted a cyclical disconnect between accident activity and insurance claims frequency, with a general decline in accident rates but an increase in total loss frequency [5][6] - The company anticipates continued competitive dynamics in the insurance industry, with potential price competition as combined ratios improve [67][68] - Management expressed confidence in the long-term growth opportunities within the salvage auction industry, particularly by enhancing auction returns and service quality [73] Other Important Information - The company reported a global inventory decrease of 13.1% year-over-year, driven by faster cycle times and reduced aged inventory [16] - Facility-related costs increased by 3.2% in the 4th quarter, reflecting ongoing investments in operational capacity [20] Q&A Session Summary Question: Impact of AI and Technology on the Industry - Management discussed the deployment of AI for decision support and operational efficiency, noting that it enhances service delivery and reduces cycle times [27][28] Question: Total Loss Frequency of EVs - Management indicated that EVs tend to be totaled more easily due to advanced technology, which may impact total loss frequency positively [32] Question: Key Operational Milestones for the New Fiscal Year - Management highlighted auction liquidity and service to insurance clients as key operational focuses for the upcoming year [36] Question: Cash Levels and Capital Returns - Management confirmed a long-term strategy of returning cash to shareholders through buybacks and is open to M&A opportunities that enhance service offerings [40] Question: Current Market Structure and Share Growth Opportunities - Management emphasized the expansive view of opportunities in the salvage auction industry, focusing on delivering excellent auction returns and service [73]

Financial Data and Key Metrics Changes - In Q2 FY2026, gross transaction volume (GTV) reached $22.9 billion, reflecting a 19% year-over-year growth, driven primarily by commercial customers and non-HVAC residential trades [19] - Total revenue for Q2 was $242.1 million, a 25% increase year-over-year, with subscription revenue growing 27% to $174.8 million [19][20] - Platform gross margin improved to 80.7%, an increase of 280 basis points year-over-year, while total gross margin rose to 74.4%, up 330 basis points [20][21] - Operating income for Q2 was $29.2 million, resulting in a record operating margin of 12.1%, an improvement of 510 basis points year-over-year [21] - Free cash flow for Q2 was $34.3 million, up from $18.7 million in the prior year [21] Business Line Data and Key Metrics Changes - Subscription revenue growth was led by faster-than-expected growth from new customers and healthy expansion trends [20] - Usage revenue grew 23% year-over-year to $58 million, driven by higher GTV and a greater mix of on-platform payment solutions [20] - Professional services revenue for Q2 was $9.4 million, with net dollar retention exceeding 110% [20] Market Data and Key Metrics Changes - The commercial customer segment outperformed expectations, contributing significantly to GTV growth [19] - Non-HVAC residential trades showed a pickup in job growth, contributing positively to GTV [78] Company Strategy and Development Direction - The company aims to deliver automation to the trades, leveraging AI capabilities to enhance customer operations and drive revenue growth [14][15] - A partnership with Roto-Rooter was announced, expected to enhance the company's presence in the commercial market [13][14] - The focus remains on becoming the operating system for the trades, with an emphasis on product development and market expansion [12][16] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to deliver strong results, citing the resilience of customers and the effectiveness of their platform [12][19] - The company anticipates continued growth in subscription and usage revenue, with a commitment to achieving long-term margin targets [22] - Management acknowledged challenges in the HVAC segment due to difficult year-over-year comparisons but noted overall strong performance [74][89] Other Important Information - The introduction of AI, specifically Titan Intelligence, has enabled significant automation for customers, exemplified by the Gulf Shore case study [6][10] - The company is focused on enhancing its product offerings in the commercial sector, particularly in project management capabilities [15][16] Q&A Session Summary Question: What was the business objective for Roto-Rooter in choosing ServiceTitan? - Management highlighted that Roto-Rooter seeks revenue growth through lead generation, lower customer acquisition costs, and back-office automation [26][27] Question: What percentage of the customer base is hybrid, spanning across residential and commercial? - Management noted that most customers have a mix of both residential and commercial services, which provides a competitive advantage [32][33] Question: Is there anything underperforming that the company is working on? - Management acknowledged the desire for continuous improvement across all areas, including product delivery and service levels [35] Question: How long has the company been investing in the commercial side? - The company has been investing in the commercial market for about three years, focusing on construction capabilities [39] Question: What is the impact of AI on gross margins? - Management indicated that AI is expected to drive efficiencies, but it is still early in the AI journey for both internal operations and customer operations [78] Question: What products are being used by Gulf Shore? - Gulf Shore utilizes several Pro products, including Scheduling Pro, Dispatch Pro, and Marketing Pro, which enhance automation and ROI [57] Question: What is the expected impact of the Roto-Rooter partnership? - The partnership is expected to enhance the company's capabilities in both residential and commercial sectors, aligning well with ServiceTitan's strengths [26][72]

Financial Data and Key Metrics Changes - Total revenue for Q3 2025 reached a record $16 billion, up 22% year-on-year, driven by strong demand in AI semiconductors and VMware growth [5][12] - Consolidated adjusted EBITDA was a record $10.7 billion, reflecting a 30% year-on-year increase [5][12] - Gross margin was 78.4% of revenue, better than guidance due to higher software revenues and product mix [12] - Operating income was a record $10.5 billion, up 32% year-on-year [12] Business Line Data and Key Metrics Changes - Semiconductor revenue was $9.2 billion, with year-on-year growth accelerating to 26%, driven by AI semiconductor revenue of $5.2 billion, which increased by 63% year-on-year [5][14] - Infrastructure software revenue was $6.8 billion, up 17% year-on-year, exceeding the outlook of $6.7 billion [10][14] Market Data and Key Metrics Changes - AI semiconductor revenue is forecasted to be approximately $6.2 billion in Q4 2025, up 66% year-on-year [10][16] - Non-AI semiconductor revenue for Q3 was $4 billion, flat sequentially, with expectations for low double-digit growth in Q4 [10][16] Company Strategy and Development Direction - The company is focusing on expanding its AI revenue, with a consolidated backlog reaching a record $110 billion, largely driven by AI growth [5][10] - The launch of new products like Tomahawk 6 and Jericho 4 is aimed at addressing the challenges of scaling AI workloads across data centers [9][60] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the AI market, indicating strong demand and a significant improvement in the outlook for fiscal 2026 AI revenue [7][10] - The non-AI semiconductor segment is expected to recover slowly, with a U-shaped recovery anticipated by mid to late 2026 [27][28] Other Important Information - The company plans to continue its capital allocation strategy, having paid $2.8 billion in cash dividends in Q3 [15][16] - Management confirmed that the CEO will continue in the role through at least 2030, indicating confidence in the company's future [18] Q&A Session Summary Question: AI business and XPU growth - Management indicated that growth expectations for AI revenue have improved due to the addition of a fourth customer and increased volumes from existing customers [22] Question: Non-AI semiconductor business recovery - Management noted that while the non-AI segment is slow to recover, there are signs of improvement, particularly in broadband [27][28] Question: Fiscal 2026 AI guidance - Management stated that growth rates for fiscal 2026 are expected to accelerate beyond the previously indicated 50-60% [32] Question: Backlog details - Management confirmed that approximately 50% of the $110 billion backlog is related to semiconductors, with a significant portion driven by AI [39][40] Question: Competition in the ASIC and networking space - Management emphasized the strength of Ethernet as a proven technology and the company's commitment to out-investing and out-innovating competitors in the XPU space [88][90]

Financial Data and Key Metrics Changes - Q2 gross transaction volume (GTV) was $22.9 billion, representing a 19% year-over-year growth, led by commercial customers and non-HVAC residential trades [19] - Total revenue for Q2 was $242.1 million, growing 25% year-over-year, with subscription revenue at $174.8 million, up 27% year-over-year [19][20] - Q2 platform gross margin improved to 80.7%, an increase of 280 basis points year-over-year, while total gross margin was 74.4%, up 330 basis points year-over-year [20][21] - Operating income for Q2 was $29.2 million, resulting in a record operating margin of 12.1%, an improvement of 510 basis points year-over-year [21] - Free cash flow for Q2 was $34.3 million, up from $18.7 million in the prior year's second quarter [21] Business Line Data and Key Metrics Changes - Subscription revenue growth was driven by faster-than-expected growth from new customers and healthy expansion trends [20] - Usage revenue grew 23% year-over-year to $58 million, outpacing prior guidance due to higher GTV and a greater mix of on-platform payment solutions [20] - Professional services revenue for Q2 was $9.4 million, with net dollar retention exceeding 110% for the quarter [20] Market Data and Key Metrics Changes - Residential HVAC growth was slower than in prior periods due to challenging comparisons from last year, but overall, residential HVAC customers continued to grow well in Q2 [19][21] - Non-HVAC residential trades saw a pickup across the board, primarily driven by job growth [77] Company Strategy and Development Direction - The company aims to deliver real ROI to customers, helping them grow their businesses, which in turn drives higher subscription and usage revenue [6] - The introduction of AI, specifically Titan Intelligence, is enabling customers to automate their operations, leading to significant efficiency gains [7][10] - The company is focusing on becoming the operating system for the trades, with a commitment to delivering high ROI solutions and expanding its ecosystem [12][17] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to transform the lives of contractors through automation and AI [6][12] - The partnership with Roto-Rooter is expected to enhance the company's market position and drive further growth [14][26] - Management acknowledged the need for continuous improvement in product delivery and customer service [35] Other Important Information - The company expects total revenue for Q3 to be in the range of $237 to $239 million and for the full fiscal year 2026 to be between $935 to $940 million [22] - The company is committed to maintaining a long-term growth target of 25% [22] Q&A Session Summary Question: What was the business objective for Roto-Rooter in choosing ServiceTitan? - Management highlighted that Roto-Rooter seeks revenue growth through generating more leads, converting leads into booked appointments, and increasing close rates, which aligns with ServiceTitan's strengths [26][27] Question: What percentage of the customer base is hybrid, spanning both residential and commercial? - Management noted that most customers have some degree of both residential and commercial operations, with a focus on becoming world-class for both segments [32][33] Question: Is there anything underperforming that the company is working on? - Management expressed satisfaction with progress but emphasized the desire for continuous improvement across all areas [35] Question: How long has the company been investing in the commercial side? - The company has been investing in the commercial side for about three years, with recent traction attributed to delivering on construction capabilities [39] Question: How is the company leveraging AI to drive efficiency? - Management indicated that AI is being used to improve customer experience and streamline operations, with ongoing efforts to enhance these capabilities [78] Question: What is the expected impact of Pro products on gross margins? - The impact of Pro products on gross margins will depend on the specific products, with some expected to contribute positively to the top line [80]

Financial Data and Key Metrics Changes - Second quarter revenue grew to $362 million, an increase of 14% year over year, with a normalized growth of 12% after accounting for foreign exchange impacts [23][27] - Annual Recurring Revenue (ARR) totaled $1.723 billion, reflecting an 11% increase driven by $31 million in net new ARR [7][23] - Non-GAAP operating income increased to $62 million, representing a 17% margin, up more than 1,500 basis points year over year [8][27] - Dollar-based net retention rate remained at 108%, indicating strong customer retention [25] Business Line Data and Key Metrics Changes - The launch of agentic automation solutions has led to increased deal sizes and customer engagement, with 450 customers actively developing agents [34][35] - The company ended the quarter with over $1.08 billion in cloud ARR, an increase of more than 25% [23] - Customers with $100,000 or more in ARR increased to 2,432, while those with $1 million or more rose to 320 [24] Market Data and Key Metrics Changes - The financial sector and healthcare are identified as pockets of strength in customer demand [78] - The public sector is showing signs of stabilization, with recent wins from agencies like the Veterans Affairs and the Coast Guard [44][78] Company Strategy and Development Direction - The company is focused on combining automation and AI to enhance enterprise transformation, emphasizing the importance of orchestration through its Maestro platform [5][6] - There is a strategic push towards deepening customer relationships and expanding usage across the install base, particularly through partnerships with GSIs [22][66] - The company aims to build an open agentic ecosystem, enhancing its platform capabilities with new API workflows and low-code solutions [14][15] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the execution of their public sector strategy, anticipating a return to normalized buying behavior [28][84] - The company maintains a prudent outlook while acknowledging the positive momentum in customer demand and operational execution [28][84] - Management highlighted the importance of operational efficiency and disciplined execution as key drivers for future growth [21][27] Other Important Information - The company repurchased 8.3 million shares of its Class A common stock at an average price of $12.10 during the second quarter [27] - The company was recognized as a leader in the 2025 Gartner Magic Quadrant for Robotic Process Automation for both ability to execute and completeness of vision [13] Q&A Session Summary Question: Client demand progression on agentic solutions - Management noted encouraging progress with 450 customers actively working on agentic technology, leading to increased deal sizes and uncovering more automation opportunities [34][35] Question: Stability of dollar-based net retention rate - Management indicated that they expect stability in the dollar-based net retention rate, with positive signs from the public sector returning to normal buying behavior [36] Question: Key pitch for Maestro - The key pitch for Maestro is its agnostic approach, allowing customers to integrate across multiple business systems without being locked into a single platform [38] Question: Performance of U.S. federal business - Management reported strong momentum in the public sector, with recent wins and positive feedback from major customers like the U.S. Navy and IRS [44] Question: Incremental contributions from U.S. public sector - Management confirmed expectations for incremental contributions from the U.S. public sector in the second half of the year, reflecting a more predictable buying environment [84]