Financial Performance - Total revenue for 2022 was RMB 2,000,000,000, a decrease from RMB 2,200,000,000 in 2021, representing a decline of approximately 9.09%[6] - Gross profit for 2022 was RMB 350,000,000, compared to RMB 400,000,000 in 2021, indicating a decrease of 12.5%[6] - Net profit for 2022 was RMB 200,000,000, down from RMB 500,000,000 in 2021, reflecting a decline of 60%[6] - The Group's revenue for the year ended 31 December 2022 was approximately RMB 1,629.8 million, a decrease of approximately 16.1% compared to the previous year[63] - The net profit attributable to the parent company for the same period was approximately RMB 160.4 million, reflecting a year-on-year increase of approximately 184.0%[63] - The total revenue for the year was approximately RMB 1,629.8 million, a decrease of about RMB 311.9 million or approximately 16.1% compared to RMB 1,941.7 million in the previous year[149] - For the year ended 31 December 2022, revenue decreased to RMB 1,629,751, down 16.06% from RMB 1,941,747 in 2021[172] - Gross profit for 2022 was RMB 397,215, a decline of 15.38% compared to RMB 469,575 in 2021[172] - The company reported a net profit of RMB 163,164 in 2022, recovering from a net loss of RMB 197,286 in 2021[172] - Basic and diluted earnings per share for 2022 were both 22.09 RMB cents, compared to a loss of 26.29 RMB cents in 2021[172] Assets and Liabilities - Total assets as of December 31, 2022, were RMB 2,221,026,000, a decrease from RMB 2,293,246,000 in 2021, representing a decline of approximately 3.14%[8] - Total liabilities decreased to RMB 1,228,668,000 in 2022 from RMB 1,497,153,000 in 2021, a reduction of about 17.93%[8] - Total equity increased to RMB 992,358,000 in 2022, up from RMB 796,093,000 in 2021, indicating a growth of approximately 24.6%[8] Revenue Breakdown - Revenue from property management services contributed 88.6% to total revenue, while commercial operational services accounted for 11.4%[148] - Revenue from property management services was RMB 1,099.2 million, representing 76.1% of the segment's total revenue[164] - Major owner value-added services contributed RMB 80.7 million, accounting for 5.6% of the property management services segment[164] - Community value-added services generated RMB 264.5 million, making up 18.3% of the property management services segment[164] - Revenue from property management services segment decreased by approximately RMB 215.8 million or approximately 13.0%, while revenue from major owner value-added services decreased by approximately RMB 102.0 million or approximately 55.8%[152] - Revenue from community value-added services decreased by approximately RMB 122.9 million or approximately 31.7% due to reduced income from intelligent engineering installation services and heating services[153] Service and Community Engagement - The Group provided property management services to 376 properties across 78 cities, with a total chargeable GFA under management of approximately 47.1 million sq.m., a decrease of approximately 1.7 million sq.m. from the previous year[80] - The Group signed a total of 69 property management service contracts in 2022, representing an increase of approximately 29.86% year-on-year in terms of contract amounts[80] - The Group conducted over 2,000 community cultural activities in 2022, serving over 220,000 people[131] - More than 100 property communities of the Group conducted heart-warming activities nationwide to enhance community engagement[36] - The Group's initiatives during the pandemic included providing essential supplies and support to communities, which were well-received by property owners and government departments[131] - The Group's efforts in 2022 earned it several awards for its contributions to social responsibility and pandemic response[131] Marketing and Sales Strategies - The Group's marketing strategies and IP innovations have attracted a significant number of young consumers, enhancing customer flow and sales[66] - The Group's commercial operations focus on enhancing consumer experiences and diversifying revenue sources through various marketing strategies, including live streaming and group buying[112] - The Group's digital strategy implementation has effectively reduced operation and marketing costs, achieving cash flow targets despite market downturns[88] - The Group aims to explore new service extensions and integrate technology to build a smart and healthy living ecosystem in the future[75] Future Plans and Goals - The Group aims to develop into a new type of enterprise with sound operation and high-quality service through innovative operational patterns[42] - The Group plans to enhance smart community services and urban living services, integrating technology to improve service capabilities and resource utilization[101] - In 2023, the Group aims to practice cost reduction and efficiency improvement while striving to achieve set targets and create sustainable returns for shareholders[102] - The Group plans to increase investment in digitization and improve management efficiency to enhance customer service and operational results in 2023[141] - The Group will adopt a "light-asset + platform" model to build a life service ecosystem for property owners, enhancing service value and achieving growth[124] - The Group aims to strengthen market expansion and explore internal business potential to achieve new operating results in 2023[141] - The Group will explore market potential and create new business models to seek new growth points and diversify operating income sources[125]

Financial Performance - For the year ended December 31, 2021, revenue increased to RMB 1,941,747,000 from RMB 1,415,585,000 in 2020, representing a growth of approximately 37%[17]. - Gross profit for 2021 was RMB 469,575,000, a decrease from RMB 488,676,000 in 2020, indicating a decline of about 3%[17]. - The company reported a net loss of RMB 197,286,000 for 2021, compared to a net profit of RMB 253,717,000 in 2020, marking a significant shift in performance[17]. - Basic and diluted loss per share for 2021 was RMB (26.29) cents, compared to earnings of RMB 34.58 cents per share in 2020[17]. - The gross profit margin decreased to approximately 24.2% in 2021 from 34.5% in 2020, a decline of about 10.3%[197][199]. Revenue Breakdown - The total revenue breakdown by business segment is detailed in the financial highlights section, indicating diverse revenue streams[25]. - For the year ended December 31, 2021, total revenue reached RMB 1,941,747,000, a 37.0% increase from RMB 1,415,585,000 in 2020[26]. - Property management services segment generated RMB 1,090,086,000, up 74.0% from RMB 626,184,000 in 2020[26]. - Community value-added services increased by 63.8% to RMB 219,102,000 from RMB 133,796,000 in 2020[26]. - Revenue from property management services accounted for approximately 80.8% of total revenue, with an increase of approximately RMB 559.8 million or 55.4%[155][156]. - Revenue from community value-added services increased by approximately RMB 146.7 million or 98%, driven by diversified supporting services provided in communities[155][156]. - Revenue from major owner value-added services decreased by approximately RMB 50.9 million or 21.8% due to a reduction in the number of pre-sale display units and sales offices serviced[155][156]. Assets and Liabilities - Total assets decreased to RMB 2,293,246,000 in 2021 from RMB 2,652,718,000 in 2020, a decline of 13.5%[28]. - Total liabilities reduced to RMB 1,497,153,000 in 2021 from RMB 1,572,752,000 in 2020, a decrease of 4.8%[28]. - Total equity fell to RMB 796,093,000 in 2021 from RMB 1,079,966,000 in 2020, a decline of 26.3%[28]. Strategic Initiatives - Aoyuan Healthy became a member of the WELL PORTFOLIO on January 14, 2021, enhancing its market positioning[30]. - A strategic cooperation agreement was signed on May 6, 2021, with China Aoyuan Group to significantly increase the area under management[39]. - Aoyuan Healthy was included in the Hang Seng Property Service and Management Index on April 19, 2021, reflecting its market recognition[38]. - The Group's strategic investment in artificial intelligence for health and wellness is expected to drive future growth[65]. - The Group's strategic focus includes the Greater Bay Area and aims to enhance service offerings in health and wellness, smart community services, and urban life services[91]. Community Engagement and Services - The Group supported over 500 occasions of nucleic acid tests and vaccinations, demonstrating its commitment to community health[77]. - The Group renovated over 300 community spaces as part of its "dress-up" renovation plan for nearly a hundred Aoyuan communities[84]. - The Group's property management services included over 800 large community activities and provided more than 130,000 convenient services during the year[89]. - The Group organized over 80 fun games for parent-child families to promote health and provided various services for the elderly, enhancing community engagement[132][134]. Operational Expansion - The Group expanded its property management services to 493 properties across 89 cities, managing a total gross floor area of approximately 48.8 million sq.m, an increase of 7.4 million sq.m or 17.9% compared to the previous year[100]. - The Group signed contracts for an additional area of approximately 86.7 million sq.m as of December 31, 2021[102]. - The Group's commercial operational services expanded with the addition of four new operational shopping malls during the year[85]. - The Group contracted to provide commercial operational services to a total of 40 shopping malls with a contracted GFA of approximately 1.9 million sq.m.[112]. Future Plans - The Group plans to optimize organizational management and standardize cost control to achieve cost reduction and efficiency enhancement while focusing on property management and commercial operation marketization[138][140]. - Future plans include developing value-added services such as parking fee charges, community retailing, and health services to enhance service quality and customer experience[145]. - The company plans to expand its geographic presence and enhance service offerings in response to market demands and opportunities[168]. Cost and Efficiency - The cost of services rose by approximately RMB 545.3 million, from RMB 926.9 million in the previous year to RMB 1,472.2 million in 2021, primarily due to increased labor outsourcing and maintenance costs[196][198]. - The company plans to continue promoting refined management to improve economic efficiency in the coming years[197].

香港交易及結算所有限公司及香港聯合交易所有限公司對本公告的內容概不 負責，對其準確性或完整性亦不發表任何聲明，並明確表示，概不對因本公告 全部或任何部份內容而產生或因倚賴該等內容而引致的任何損失承擔任何責 任。 （於開曼群島註冊成立的有限責任公司） （股份代號：3662） 截 至 二 零 二 二 年 十 二 月 三 十 一 日 止 年 度 之 全 年 業 績 公 告 二零二二年業績摘要 • 於本年度，本集團的總收入為約人民幣 1,629.8百萬元，較去年之約人民 幣1,941.7百萬元減少約人民幣311.9百萬元或約減少16.1%。於本年度，物 業管理服務及商業運營服務的收入分別佔總收入約88.6%和11.4%。 • 物業管理服務分部收入為約人民幣1,444.4百萬元，較去年減少約13.0%。 該分部毛利為約人民幣339.1百萬元，毛利率為約23.5%。在管收費建築面 積減少約1.7百萬平方米至合共約47.1百萬平方米。 ...

香港交易及結算所有限公司及香港聯合交易所有限公司對本公告的內容概不 負責，對其準確性或完整性亦不發表任何聲明，並明確表示，概不對因本公告 全部或任何部份內容而產生或因倚賴該等內容而引致的任何損失承擔任何責 任。 （於開曼群島註冊成立的有限責任公司） （股份代號：3662） 截 至 二 零 二 一 年 十 二 月 三 十 一 日 止 年 度 之 全 年 業 績 公 告 二零二一年業績摘要 於截至二零二一年十二月三十一日止年度： • 本 集 團 的 總 收 入 為 約 人 民 幣1,941.7百 萬 元，較 截 至 二 零 二 零 年 十 二 月 三十一日止年度之約人民幣1,415.6百萬元增加約人民幣526.1百萬元或約 37.2%。兩個主要經營分部（即物業管理服務及商業運營服務）的收入分別 佔總收入約80.8%和14.5%，其他業務收入佔總收入約4.7%。 ...

奥園健康生活集團有限公司 AOYUAN HEALTHY LIFE GROUP COMPANY LIMTED (Incorporated in the Cayman Islands with limited liability) Stock Code 股份代號: 3662 （於開曼群島註冊成立之有限公司） 中期報告 2021 ® Contents Contents 目錄 目錄 | --- | --- | --- | |----------------------------------------------------------|------------------------------|-------| | Corporate Information | 公司資料 | 02 | | Event Highlights in the First Half of 2021 | 2021 年上半年大事回顧 | 04 | | Management Discussion and Analysis | 管理層討論與分析 | 07 | | Disclosure of Interests | 權益披露 | 39 | | ...

奥園健康生活集團有限公司 AOYUAN HEALTHY LIFE GROUP COMPANY LIMITED ® (Incorporated in the Cayman Islands with limited liability) Stock Code 股份代號: 3662 （於開曼群島註冊成立之有限公司） 年報 Contents 目錄 Corporate Information 公司資料 02 Financial Highlights 財務摘要 04 Year in Review 年度大事回顧 06 2020 Honors and Awards 二零二零年榮譽及獎項 12 Chairman's Statement 主席報告 14 Management Discussion and Analysis 管理層討論與分析 20 Biographical Details of Directors 董事履歷詳情 51 Profile of Senior Management and Company Secretary 高級管理人員及公司秘書簡介 58 Project Overview 項目概要 61 Corpora ...

奥園健康生活集團有限公司 AOYUAN HEALTHY LIFE GROUP COMPANY LIMTED (Incorporated in the Cayman Islands with limited liability) (於開曼群島註冊成立之有限公司) Stock Code 股份代號: 3662 ® 0 0 0 0.0.0 # # # w 48 48 + a == u # II II E t 0 0 0 C INTERIM REPORT Contents Contents Interim Report 2020 二零二零年中期報告 01 目錄 目錄 | --- | --- | |------------------------------------------------------------------|------------------------------| | Corporate Information | 公司資料 | | Event Highlights in the First Half of 2020 | 2020 年上半年大事回顧 | | Management Discuss ...

Financial Performance - Revenue for the year ended December 31, 2019, was RMB 900.8 million, a 45.5% increase from RMB 618.8 million in 2018[11]. - Gross profit for 2019 was RMB 337.1 million, representing a 61.5% increase from RMB 208.8 million in 2018[11]. - Net profit for 2019 reached RMB 163.1 million, up 108.5% from RMB 78.3 million in 2018[11]. - Basic earnings per share increased to 23.78 RMB cents in 2019 from 16.54 RMB cents in 2018[11]. - The Group achieved revenue of approximately RMB 900.8 million, representing a significant increase of 45.6% over the previous year[75]. - Net profit attributable to the parent company was RMB 162.5 million, reflecting a year-on-year increase of 108.1%[75]. Assets and Liabilities - Total assets as of December 31, 2019, were RMB 1,386.3 million, compared to RMB 503.0 million in 2018, reflecting a significant growth[19]. - Total liabilities increased to RMB 540.0 million in 2019 from RMB 376.8 million in 2018[19]. - Total equity rose to RMB 846.3 million in 2019, up from RMB 126.3 million in 2018[19]. Revenue Segmentation - Revenue from property management services segment was RMB 390.1 million, a 27.5% increase from RMB 306.0 million in 2018[17]. - Revenue from commercial operational services segment was RMB 254.4 million, up 53.4% from RMB 165.6 million in 2018[17]. - Revenue from the Group's commercial operation increased substantially by 53.6% to approximately RMB 254.4 million[81]. - Revenue from sales assistance services increased by approximately RMB 74.0 million or 74.8%, driven by an increase in the number of pre-sale display units and sales offices serviced[197][198]. Strategic Developments - The company established a cosmetics business relationship with two major Korean ODM cosmetics companies in January 2019[21]. - The Group officially listed in Hong Kong, marking a significant milestone in its growth strategy[29]. - The Group entered into strategic cooperation agreements with health IP companies such as We Doctor, enhancing its service offerings in the healthcare sector[43]. - The Group's strategic cooperation with Zhi-an Tech led to the launch of five solutions for three major product systems, showcasing innovation in technology[53]. - The Group plans to explore external cooperation and secondary market acquisitions to control service costs and enhance capital efficiency[153]. Expansion and New Services - The launch of the Ao Parking System and the first medical beauty clinic, MS ARORA, indicates the Group's expansion into new service areas[29][31]. - The Group established its own medical beauty brand, MS AORORA, and a cosmetics brand, ARORA LAB, to expand into health and wellness services[82]. - The Group launched the "Aoyue Home · Community Healthcare Service Centre" to provide quality in-home elder care services, marking the official entry into the elder care business[98]. - The Group plans to develop "intelligent health runways" and "healthy rainbow staircases" to promote physical activity among residents[94]. - The Group aims to create a one-stop Yue Life ecosystem featuring TCM diagnosis, treatment, and intelligent healthcare services[82]. Market Recognition and Growth - The Group was included as a constituent stock of the MSCI China Small Cap Index, highlighting its growing market presence[53]. - The group was included in the MSCI China Small Cap Index in November 2019, indicating strong market recognition[87]. - The Group's charitable activities, including donations and educational programs, demonstrate its commitment to social responsibility[42][53]. Technology and Digital Transformation - The Group's Aoyuejia APP version 3.0 was launched, reflecting its commitment to digital transformation and customer engagement[50]. - The Group plans to increase investment in information technology and automation, with plans to operate all car parks unmanned in 2020 to reduce operating costs and increase profits[158]. - The Group is focused on building an online ecosystem around its core business lines using AIOT, big data, and internet technologies[186]. Community and Health Initiatives - The Group launched personalized value-added service models, "Yue Service" and "Healthy Life Service," during the COVID-19 pandemic to support property owners[88]. - The Group aims to create a comprehensive healthy life platform by expanding its service scope and enhancing its management portfolio[94]. - The healthcare business will focus on creating a "1 + 3" healthcare system network in Southern China, integrating property management, health, and elder care services[176]. Occupancy Rates and Property Management - The occupancy rate of Panzhou Aoyuan Plaza reached 98.1% as of December 31, 2019, with a contracted GFA of 45,000 sq.m.[120]. - Guangzhou Luogang Aoyuan Plaza achieved an occupancy rate of 99.3% with a contracted GFA of 34,500 sq.m.[120]. - The Group managed 94 properties across 38 cities, with a total GFA under management of approximately 15.1 million sq.m., representing a year-on-year growth of 45.2%[113].

Business Development and Expansion - Grand opening of Panzhou Aoyuan Plaza and MS ARORA Wanbo flagship store[15] - Grand opening of Luogang Aoyuan Plaza and Zhuhai Meixi Commercial Plaza[21] - Establishment of business relationships with two major Korean ODM cosmetics companies in the medical beauty service segment[15] - Exploration of long-term cooperative model between the medical beauty business and LG Electronics[22] - The Group entered into a strategic cooperation agreement with a leading medical beauty group in Korea to introduce international medical teams and modern medical systems, launching the first MS ARORA Wanbo flagship store on March 15, 2019[44] - The Group has signed a strategic cooperation agreement with the leading South Korean medical beauty group, Genuis Group, to introduce international medical teams and modern medical systems[46] - The Group plans to expand its property management services to various types of properties, including serviced apartments, office buildings, and kindergartens, to diversify revenue streams[61] - The Group aims to increase its market share in the commercial operational service industry by obtaining new contracts and expanding the total GFA under management in third and fourth-tier cities in China[65] - The Group will continue to explore business opportunities in community elderly care and health management, focusing on strategic alliances, investments, and acquisitions[70] - The Group is planning to contract asset-light operation and management projects in high-quality business districts, including Chongqing, in the second half of 2019[66] Financial Performance - The Group's total revenue for the six months ended June 30, 2019, was approximately RMB 392.0 million, representing an increase of approximately RMB 124.7 million or approximately 46.7% compared to RMB 267.3 million for the same period in 2018[87] - Revenue from property management services contributed 73.3% of total revenue, while commercial operational services accounted for 26.7%[87] - Revenue from the property management segment increased by approximately RMB 83.4 million, or about 40.9%, with a significant increase in the gross floor area (GFA) under management from 9.9 million sqm to 12.0 million sqm[95] - The revenue from sales assistance services increased by approximately RMB 37.9 million or approximately 94.8%, driven by an increase in the number of pre-sale display units and sales offices serviced by the Group[95] - For the six months ended June 30, 2019, the gross profit of Aoyuan Healthy Life Group was approximately RMB 155.1 million, representing an increase of approximately RMB 58.4 million or approximately 60.4% compared to RMB 96.7 million for the same period in 2018[140] - The gross profit margin for the six months ended June 30, 2019, was 39.6%, an increase of approximately 3.4 percentage points from 36.2% for the same period in 2018[140] - The total revenue from the commercial operational service segment for the six months ended June 30, 2019, was RMB 104.5 million, a significant increase from RMB 63.2 million in the same period of 2018[131] Service Quality and Customer Experience - The Group's efforts in optimizing its business model and improving service quality include the launch of O2O platforms to enhance customer experience and satisfaction[36] - The Group's diversified service strategy includes integrating medical beauty and traditional Chinese medicine services to meet evolving customer demands[44] - The Group plans to enhance service quality in the medical beauty business through professional training and establish more medical beauty institutions in first-tier cities like Guangzhou and Shenzhen[72] - The Group aims to develop a new asset-light business model in the general health and wellness industry, focusing on consultation and investment services[79] - The Group plans to collaborate with leading medical health technology platforms to develop O2O health management and medical services, enhancing community health services[80] - The Group will continue to deepen and expand diversified healthcare services, aiming to build a comprehensive healthy life platform[86] Operational Metrics - As of June 30, 2019, the Group provided property management services to 75 properties across 29 cities in 12 provinces, with a total Gross Floor Area (GFA) under management of approximately 12.0 million sqm, representing a year-on-year increase of 21.2% with an addition of 2.1 million sqm[26] - The Group contracted to provide commercial operational services to 34 shopping malls with a contracted GFA of approximately 1.6 million sqm, achieving a year-on-year increase of 21.5% in the number of commercial operational services contracts during the period[26] - The Group provided commercial operational services to 12 shopping malls in operation with a GFA under management of approximately 530,000 sqm in 8 cities in the PRC as of June 30, 2019[30] - The "Aoyuejia" mobile application covered 77 residential and commercial properties managed by the Group, with approximately 34,400 registered users as of June 30, 2019[37] - The occupancy rate for newly opened shopping malls as of June 30, 2019, ranged from 90.6% to 100%[33] Cost and Expenses - The cost of services increased by approximately 38.9% from approximately RMB 170.6 million for the six months ended June 30, 2018, to approximately RMB 236.9 million for the same period in 2019[136] - Administrative expenses for the six months ended June 30, 2019, were approximately RMB 45.9 million, representing an increase of approximately RMB 9.7 million or approximately 26.8% compared to RMB 36.2 million for the same period in 2018[140] - Labour costs increased from approximately RMB 104.0 million for the six months ended June 30, 2018, to approximately RMB 133.1 million for the same period in 2019 due to business expansion[136] - Cleaning and gardening expenses rose from approximately RMB 32.7 million for the six months ended June 30, 2018, to approximately RMB 51.5 million for the same period in 2019[136] - Utility expenses increased from approximately RMB 7.1 million for the six months ended June 30, 2018, to approximately RMB 17.0 million for the same period in 2019[136] Corporate Governance and Compliance - The company has complied with the corporate governance code provisions from the listing date up to June 30, 2019[197] - The board recognizes the importance of maintaining high standards of corporate governance to protect and enhance shareholder benefits[197] - The company has adopted the Model Code for Securities Transactions by Directors and confirmed compliance from the listing date to the report date[200] - No directors or chief executives had any rights to subscribe for equity or debt securities of the Company or its associated corporations during the six months ending June 30, 2019[182] Shareholder Information - As of June 30, 2019, Mr. Guo Zining holds 10 shares in Ace Rise Profits Limited, representing 10.00% of the equity[178] - Mr. Chen Zhibin is the beneficial owner of 2,500,000 shares in Aoyuan Group, accounting for approximately 0.09% of the equity[178] - Mr. Guo Ziwen and Ms. Jiang Miner are both beneficiaries of The Golden Jade Trust, each holding 396,375,000 shares, which is 54.58% of the issued share capital[186] - Main Trend Limited also holds 396,375,000 shares in Aoyuan Group, representing 54.58% of the issued share capital[186] - Dawn Agile Limited and Winfield Investment Limited each hold 128,625,000 shares, which is 17.71% of the issued share capital[189] - Asia Square Holdings Ltd. has an interest in 396,375,000 shares, equivalent to 54.58% of the issued share capital[189] - J. Safra Sarasin Trust Company (Singapore) Ltd. acts as a trustee for 396,375,000 shares, representing 54.58% of the issued share capital[189]

Financial Performance - Revenue for the year ended December 31, 2018, was RMB 618,835,000, an increase of 42% from RMB 435,977,000 in 2017[14] - Gross profit for 2018 was RMB 208,753,000, representing a 40% increase compared to RMB 148,458,000 in 2017[14] - Net profit for 2018 was RMB 78,255,000, up 12% from RMB 69,932,000 in 2017[14] - Earnings per share (basic) for 2018 was 16.54 RMB cents, a decrease from 17.60 RMB cents in 2017[14] - Total revenue for the year ended December 31, 2018, was approximately RMB 618.8 million, an increase of approximately RMB 182.8 million or 41.9% compared to RMB 436.0 million for the year ended December 31, 2017[108] - Core net profit for the same period was approximately RMB 93.8 million, reflecting a year-on-year increase of 25.7%[41] - Gross profit for the year ended 31 December 2018 was approximately RMB 208.8 million, an increase of approximately RMB 60.3 million or about 40.6% compared to approximately RMB 148.5 million in 2017[168] - The Group's net profit for the year ended 31 December 2018 was approximately RMB 78.3 million, representing an increase of approximately RMB 8.4 million or about 12.0% compared to approximately RMB 69.9 million for the year ended 31 December 2017[171] Assets and Liabilities - Total assets as of December 31, 2018, were RMB 503,046,000, down from RMB 570,879,000 in 2017[22] - Total liabilities as of December 31, 2018, were RMB 376,755,000, decreased from RMB 459,885,000 in 2017[22] - Total equity as of December 31, 2018, was RMB 126,291,000, an increase from RMB 110,994,000 in 2017[22] - The current ratio as at 31 December 2018 was 1.26, compared to 1.21 as at 31 December 2017[173] - The liabilities to assets ratio remained stable at 0.81 for the year ended December 31, 2018[189] Revenue Segmentation - Revenue from property management services segment was RMB 305,997,000, up from RMB 235,086,000 in 2017[19] - Revenue from commercial operational services segment was RMB 165,607,000, an increase from RMB 118,044,000 in 2017[20] - Revenue from the property management segment increased by approximately RMB 135.3 million, or about 42.6%, with property management services revenue increasing by approximately RMB 70.9 million or 30.2%[113] - Total revenue from the property management service segment in 2018 was RMB 453.2 million, compared to RMB 317.9 million in 2017[116] - Revenue from the commercial operational services segment increased by approximately RMB 47.6 million or about 40.3%, driven by a 106.9% increase in revenue from commercial operation and management services[140] Operational Highlights - As of December 31, 2018, the Group provided property management services for 61 properties across 25 cities in 11 provinces, with a total GFA under management exceeding 10.4 million square meters[47] - The Group's property management services cover approximately 10.4 million sq.m. across 61 properties in 25 cities as of December 31, 2018[64] - The Group opened four new shopping malls in 2018, with three under its commercial operation, and acquired contracts for an additional 157,000 sq.m. of commercial operation[64] - The Group's GFA under management increased by 1.8 million sq.m. in the property management service segment during the year[64] - The number of properties served increased from 54 in 2017 to 93 in 2018, significantly boosting sales assistance services revenue by approximately RMB 55.0 million or 125.3%[113] Strategic Initiatives - The Group entered into strategic cooperation agreements with various partners, enhancing its service offerings in commercial operations and healthcare[40] - The Group's diversified business model includes a focus on the "property + health" industry, positioning it uniquely in the market[47] - The company aims to enhance customer experience and satisfaction through the optimization of its business model and the launch of O2O platforms[73] - The company plans to scale up its commercial operational service business, focusing on third and fourth-tier cities in China to achieve higher profit margins due to lower operating costs compared to first and second-tier cities[87] - The company intends to diversify its service offerings to meet evolving customer needs, enhancing the experience for property owners, residents, and tenants, thereby increasing consumer traffic at managed shopping malls[94] Customer Engagement and Technology - The company launched the "Aoyuejia" mobile application in June 2017, which covered 56 residential properties and had approximately 27,700 registered users as of December 31, 2018[78] - The company plans to enhance its expertise in managing different types of properties through strategic acquisitions and organic growth[93] - The company aims to establish a big data analytics platform to analyze user behavior and improve service quality, which will provide valuable market intelligence for tenants[102] - Intelligent service systems will be developed to enhance operational efficiency, including a smart parking management system with mobile payment and vacancy identification features[105] - The company plans to upgrade its internal IT systems, including implementing a CRM system for better customer relationship management and an upgraded ERP system for standardized property management[105] Management and Leadership - Mr. Miao has been appointed as the Executive Director of the company since July 9, 2018, overseeing overall management and operations[200] - Mr. Miao has served as the President of the group since September 16, 2013, contributing to strategic leadership[200] - The company has received multiple awards, including the Outstanding Professional Leader by Mall China and the BEST CEO by China Chain Management Summit[200] - Mr. Miao has over five years of experience in property management and commercial operations management[200]