Financial Performance - The company's revenue for the fiscal year ending March 31, 2022, was approximately HKD 34,757,000, a decrease of about 9.4% from HKD 38,350,000 in 2021[9]. - Gross profit decreased by approximately 12.3% to about HKD 13,435,000, down from HKD 15,325,000 in the previous year[9]. - The company reported a net loss of approximately HKD 1,007,000, compared to a net profit of HKD 9,573,000 in 2021[9]. - For the fiscal year ending March 31, 2022, the repair service revenue increased to approximately HKD 34,503,000, a slight rise of about 1.2% from HKD 34,105,000 in the previous year[22]. - Sales of accessories and support services dropped approximately 94.0% to about HKD 254,000, down from HKD 4,245,000, primarily due to the termination of a smartphone manufacturer's screen protection program[22]. - The cost of sales decreased by approximately 7.4% to about HKD 21,322,000, down from HKD 23,025,000, attributed to reductions in both parts and labor costs[24]. - Other income and gains for the year were approximately HKD 3,511,000, down from HKD 9,341,000, mainly due to the absence of prior year gains from currency exchange and government subsidies[26]. - Administrative expenses increased by approximately 52.0% to about HKD 13,168,000, up from HKD 8,661,000, primarily due to costs associated with warehouse expansion[27]. - The net loss for the fiscal year ending March 31, 2022, was approximately HKD 1,007,000, a decline of about 110.5% compared to a profit of HKD 9,573,000 in the previous year[29]. - The group generated net cash of approximately HKD 1,633,000 from operating activities during the year[41]. Strategic Initiatives - The company acquired a property in Mong Kok to establish a repair center, which is expected to reduce rental expenses and generate rental income from leasing to third parties[10]. - The company anticipates a gradual recovery in the economic and market outlook post-COVID-19, despite ongoing challenges and competition[12]. - The company is focusing on enhancing service quality and operational efficiency while exploring business and investment opportunities for diversification[12]. - The company plans to implement cost management and productivity improvement measures to reduce operating expenses and achieve operational excellence[16]. - The company aims to provide comprehensive training to its professional teams to continuously improve service quality and explore new business opportunities[17]. - The company emphasizes the importance of strategic business investments to strengthen its core competitive advantages and maintain industry leadership[16]. Market Trends - The smartphone shipment volume in 2021 showed a year-on-year growth of 5.7%, with expectations for healthy growth in 2022 due to increased consumer demand for 5G and new designs[20]. - The company remains cautiously optimistic about the future prospects of the industry, despite the challenging business environment[12]. Governance and Management - Zhang Jingfeng has been appointed as CEO since August 2014, responsible for managing customer relations and exploring new business opportunities[58]. - The company has over 40 years of experience in the telecommunications industry, with a focus on comprehensive service provision[54]. - The company has a strong management team with extensive experience in telecommunications and related sectors[59][60][63]. - The board includes independent non-executive directors with diverse backgrounds in manufacturing, trade, and telecommunications[59][60]. - The company has been actively involved in strategic planning and marketing strategies to enhance sales and corporate objectives[55][56]. - The management team is committed to implementing administrative policies and overseeing human resources and legal operations[56]. - The company has a focus on expanding its market presence and enhancing its service offerings[58]. - The board's composition reflects a balance of executive and independent non-executive directors, ensuring effective governance[59][60]. - The company has adhered to the Corporate Governance Code, with the exception of certain deviations disclosed in the "Board Functions" section[69]. - The board consists of three non-executive directors, one executive director, and three independent non-executive directors[71]. - The company has established an audit committee, a remuneration committee, and a nomination committee, each with specific written terms of reference[68]. - The chairman and the CEO roles are separated, with Mr. Zhang Jing Shi serving as chairman and Mr. Zhang Jing Feng as CEO[79]. - The management team is led by experienced senior management, authorized by the board to execute the group's policies and strategies[73]. - The company has a clear policy for the appointment and re-election of directors, ensuring that non-executive directors are appointed for a fixed term of three years[75]. - Independent non-executive directors have confirmed their independence, complying with the relevant listing rules[78]. - The company has implemented a standard code for securities transactions by directors, ensuring compliance throughout the fiscal year[70]. - The board is responsible for considering and approving the overall business plans and strategies of the group[73]. - The management is required to provide monthly updates to the board regarding any significant changes in the company's status and prospects[73]. - All directors participated in continuous professional development, with each director completing 3 training sessions as of March 31, 2022[84]. - The Audit Committee, established on May 2, 2013, includes three independent non-executive directors and is responsible for overseeing financial reporting and risk management[87]. - The Remuneration Committee also consists of three independent non-executive directors and reviews the overall remuneration policy for all directors and senior management[90]. - The Nomination Committee evaluates the independence of all independent non-executive directors and reviews the board's structure and diversity policy[95]. - The company has adopted a dividend policy that allows for four general dividends per year, with special dividends possible in years of strong earnings[98]. - The company ensures that the remuneration of directors and senior management is regularly reviewed based on market levels and the group's performance[93]. - The Audit Committee's responsibilities include reviewing the financial controls and internal management systems of the group[91]. - The company has a clear nomination policy to ensure a balanced skill set and diversity on the board[97]. - The company provides appropriate insurance coverage for directors against legal actions related to their corporate activities[85]. - The company aims to balance providing adequate returns to shareholders through dividends while supporting future growth[98]. - The board adopted a diversity policy for its members on November 7, 2013, focusing on measurable goals including gender, age, cultural and educational background, and professional experience[99]. - For the year ending March 31, 2022, the board held 4 meetings, with all directors attending 100% of the meetings[101]. - The auditor's fees for the year ending March 31, 2022, totaled HKD 890,000, with HKD 650,000 for audit services and HKD 240,000 for non-audit services[104]. - The board believes the internal control system is effective and sufficient based on the review conducted for the year ending March 31, 2022[105]. Environmental, Social, and Governance (ESG) - The environmental, social, and governance (ESG) report outlines the company's commitment to sustainable development principles and corporate social responsibility during the reporting period from April 1, 2021, to March 31, 2022[118]. - The ESG report focuses on the company's core business in Hong Kong, which includes mobile and personal electronic product repair and refurbishment services, as well as the sale of related accessories[119]. - The company has identified eight significant ESG issues based on internal stakeholder surveys and external assessments, which are detailed in the ESG report[129]. - The company strictly adheres to local laws and regulations regarding emissions control, including the Water Pollution Control Ordinance and the Waste Disposal Ordinance[132]. - The company does not engage in any manufacturing processes and does not own any vehicles, resulting in no industrial wastewater or significant emissions issues[132]. - The board of directors emphasizes the importance of good ESG strategies to enhance investment value and provide long-term returns to stakeholders[123]. - The company is committed to improving its environmental performance and reducing its environmental impact through various policies[131]. - The company will continue to monitor developments in ESG reporting requirements in Hong Kong and set multiple performance goals and indicators as needed[124]. - The company provides monthly training to employees on ESG, customer service, and product handling to enhance the quality of ESG-related matters[123]. - The group has reduced water consumption at the original headquarters from 133 cubic meters in 2020/21 to 72 cubic meters in the current year, achieving a water consumption density of 1.71 cubic meters per employee, down from 2.18 cubic meters per employee[134]. - The group has implemented waste reduction strategies, encouraging suppliers to avoid single-use packaging and promoting the reuse of materials among employees[135]. - The group has set energy-saving goals and installed energy-efficient lighting, requiring employees to turn off lights and air conditioning after office hours[137]. - The group has taken measures to enhance employee awareness of green operations, including reminders to conserve resources and reduce paper consumption[138]. - The group regularly identifies and assesses climate-related risks, acknowledging the financial impacts of climate change on its operations[139]. - The group has established internal guidelines for extreme weather events to prioritize employee safety and asset protection[142]. - The group adheres to labor laws regarding employment standards, ensuring non-discrimination and protecting employee rights[144]. - The group has implemented a comprehensive performance evaluation system for employees, which will influence salary adjustments and promotions[146]. - No work-related fatalities or lost workdays due to injuries were reported in the past three years[150]. - The group has adopted strict COVID-19 prevention measures, including office disinfection every three hours and mandatory mask-wearing for employees and visitors[151]. - The group emphasizes employee training, organizing internal courses and encouraging participation in external seminars to enhance knowledge and efficiency[152]. - The group has established a supplier approval process and conducts annual performance audits to ensure quality and compliance with environmental and social responsibilities[155]. - All consumables are subject to inspection and recording to ensure product quality, with non-compliant products being isolated and returned to suppliers[156]. - The group has not received any complaints related to product and service quality during the year[159]. - The group promotes a culture of work-life balance and health among employees, organizing various activities to enhance employee belonging[146]. - The group prioritizes eco-friendly products and local suppliers to reduce carbon footprint during procurement[155]. - The group has implemented corrective measures and risk management procedures to address customer complaints effectively[159]. - Total greenhouse gas emissions increased to 69 tons CO2 equivalent in 2021/22 from 56 tons in 2020/21, representing a 23% increase[166]. - Scope 2 emissions from energy indirect sources rose to 64 tons CO2 equivalent, up from 51 tons, marking a 25% increase[166]. - The total energy consumption reached 165 MWh, an increase of 18.7% from 139 MWh in the previous year[166]. - The number of employees increased to 132 in 2021/22 from 83 in 2020/21, reflecting a growth of 59%[168]. - The employee turnover rate for males was 130% in 2021/22, significantly higher than 31% in 2020/21[168]. - The average training hours per employee decreased to 3 hours for males and 2 hours for females, compared to 5 hours and 2 hours respectively in the previous year[168]. - The total amount of plastic used increased to 2,719 kg in 2021/22 from 1,355 kg in 2020/21, a rise of 100.5%[166]. - The total hazardous waste generated remained constant at 1 ton for both years, while non-hazardous waste increased to 11 tons from 8 tons[166]. - The number of full-time employees rose to 71 from 55, while part-time employees increased to 61 from 28[168]. - The company has implemented a security plan in warehouses, including a 24-hour CCTV monitoring system to protect customer privacy[160]. - The company reported a total of 31-34 pages dedicated to environmental protection policies and performance indicators related to emissions and waste management[169]. - Key performance indicator A1.2 indicates direct and energy indirect greenhouse gas emissions, with specific density metrics provided in the report[171]. - The total amount of hazardous waste generated, as per key performance indicator A1.3, is documented along with applicable density figures[171]. - The report outlines the total water consumption and density under key performance indicator A2.2, emphasizing resource efficiency[171]. - The company has established energy efficiency targets and the steps taken to achieve these goals are detailed in key performance indicator A2.3[171]. - Key performance indicator B1.1 provides a breakdown of total employees by gender, employment type, age group, and region, highlighting workforce diversity[174]. - The report includes data on employee turnover rates categorized by gender and age group under key performance indicator B1.2[174]. - The company has implemented occupational health and safety measures, with key performance indicator B2.3 detailing the adopted practices and monitoring methods[174]. - The report emphasizes compliance with relevant laws and regulations affecting employment practices and workplace safety[174]. - The company has not set specific emission reduction targets due to minimal emissions generated, as noted in key performance indicator A1.5[171]. Shareholder and Market Engagement - The company emphasizes communication with shareholders and investors, providing multiple channels for inquiries and feedback[108]. - The company aims to provide high levels of disclosure and financial transparency to shareholders and investors through regular reports and announcements[109]. - The company has a non-competition agreement with major shareholders to prevent competition with its business[191]. - The top five customers accounted for approximately 72.2% of the group's revenue for the year ended March 31, 2022, with the largest customer contributing about 36.0%[194]. - The top five suppliers represented around 99.9% of the confirmed inventory costs for the year, with the largest supplier accounting for approximately 52.6% of the costs[194]. - As of March 31, 2022, the company's distributable reserves amounted to HKD 64,734,000, a slight decrease from HKD 65,300,000 in 2021[195]. - The independent non-executive directors confirmed that the controlling shareholders complied with commitments during the year ended March 31, 2022, with no reported violations[193]. - The company continues to monitor market trends and business opportunities as part of its business planning and development functions[193]. Upcoming Events - The annual general meeting is scheduled for August 18, 2022, with a suspension of share transfer registration from August 15 to August 18, 2022[190].

Financial Performance - Revenue for the six months ended September 30, 2021, was HKD 14,681,000, a decrease of 30.4% compared to HKD 21,298,000 in 2020[1]. - Gross profit for the same period was HKD 6,669,000, down 26.2% from HKD 9,037,000 in 2020[1]. - Profit before tax decreased significantly to HKD 558,000, a decline of 89.5% from HKD 5,322,000 in the previous year[1]. - Net profit for the period was HKD 245,000, a decrease of 95.2% compared to HKD 5,116,000 in 2020[1]. - Basic and diluted earnings per share were HKD 0.0019, down from HKD 0.0399 in the previous year[1]. - Other income for the six months ended September 30, 2021, totaled HKD 1,731,000, a decline of 62.7% compared to HKD 4,639,000 in the same period of 2020[24]. - The profit for the six months ended September 30, 2021, was HKD 245,000, a significant decrease of 95.2% from HKD 5,116,000 in 2020[32][34]. - The total income tax expense for the six months ended September 30, 2021, was HKD 313,000, compared to HKD 206,000 for the same period in 2020, representing a 52% increase[9][30]. Assets and Liabilities - Total assets as of September 30, 2021, were HKD 96,614,000, slightly up from HKD 96,387,000 as of March 31, 2021[2]. - Cash and cash equivalents decreased significantly to HKD 13,746,000 from HKD 89,728,000 at the beginning of the period[5]. - Trade receivables decreased to HKD 3,013,000 as of September 30, 2021, from HKD 4,196,000 as of March 31, 2021, indicating a 28.3% decline[45][48]. - Trade payables increased to HKD 748,000 as of September 30, 2021, from HKD 536,000 as of March 31, 2021, representing a 39.5% increase[49][50]. - The group had current assets of approximately HKD 39,402,000, down from HKD 98,043,000 as of March 31, 2021[85]. - The group has no significant contingent liabilities or capital commitments as of September 30, 2021[87][89]. - The group has no bank borrowings as of September 30, 2021, maintaining a strong liquidity position with cash and bank balances of approximately HKD 13,746,000[85]. Revenue Sources - The company is primarily engaged in providing mobile and other personal electronic product repair and refurbishment services, as well as selling related accessories and support services[8]. - Repair service revenue was HKD 14,545,000, down 18.5% from HKD 17,897,000 in the previous year[18]. - Major customer II contributed HKD 5,581,000, an increase of 46.5% from HKD 3,815,000 in 2020, while major customer I generated HKD 3,959,000, a decrease of 13.1% from HKD 4,557,000[22]. - The group generated net cash from operating activities of approximately HKD 640,000 during the period[85]. Expenses and Costs - The cost of sales decreased to approximately HKD 8,012,000, a decline of about 34.7% from HKD 12,261,000 in the previous year, attributed to lower parts and direct labor costs[69]. - Administrative expenses increased by approximately 28.1% to HKD 5,474,000 from HKD 4,274,000 in the previous year, mainly due to increased depreciation of right-of-use assets and property[73]. - Net operating expenses were approximately HKD 1,241,000, down 69.4% from HKD 4,053,000 in the previous year, primarily due to reduced commission payments related to a mobile screen protection plan[73]. Investments and Acquisitions - The company acquired property, plant, and equipment for approximately HKD 31,228,000 during the period, compared to none in 2020[35]. - The company recognized an increase in right-of-use assets of approximately HKD 5,821,000 for new leases during the period, with no such acquisitions in 2020[37]. - The group purchased commercial property for approximately HKD 56,740,000[93]. - The net proceeds from the placement and listing amounted to approximately HKD 14.9 million, fully utilized for acquiring commercial property and general working capital[98]. Shareholder Information - As of September 30, 2021, the company had issued and fully paid 128,342 thousand shares, maintaining the same number as on March 31, 2021[51]. - East-Asia Pacific Limited holds 66,000,000 shares, representing approximately 51.43% of the company's issued shares[116]. - Major shareholders include J. Safra Sarasin Trust Company, holding 66,000,000 shares, also representing 51.43%[116]. - The company has a stock option plan approved on May 2, 2013, which has not had any options granted, exercised, or canceled as of September 30, 2021[110]. Corporate Governance - The company has complied with the Corporate Governance Code, with updates provided to the board regarding financial status and prospects[119]. - The Audit Committee was established on May 2, 2013, to oversee the integrity of financial statements and risk management systems[122]. - The Audit Committee consists of three independent non-executive directors, with Mr. Cao Jiayi serving as the chairman[122]. - The committee is responsible for recommending the appointment, reappointment, and removal of external auditors[122]. - The Audit Committee has reviewed the unaudited interim results for the period[122]. Future Outlook - The group is optimistic about future economic prospects as the COVID-19 situation stabilizes in Hong Kong[96]. - The company aims to maintain its market share and leadership position by providing high-quality services and improving operational efficiency despite a competitive environment[66]. - The group continues to seek potential revenue sources to maximize returns for the group and its shareholders[96].

Financial Performance - The group's revenue for the fiscal year ending March 31, 2021, was approximately HKD 38,350,000, a decrease from HKD 44,324,000 in the previous year, representing a decline of about 13.4%[10] - Gross profit for the same period was approximately HKD 15,325,000, down from HKD 16,721,000, indicating a decrease of about 8.4%[10] - Net profit increased significantly to approximately HKD 9,573,000, compared to HKD 2,507,000 in the previous year, marking an increase of approximately 282.5%[10] - For the fiscal year ending March 31, 2021, the company's net profit increased by approximately 281.9% to about HKD 9.57 million compared to HKD 2.51 million in the previous year[23][32] - Repair service revenue for the fiscal year was approximately HKD 34.1 million, a decrease of about 19.4% from HKD 42.3 million in the previous year, primarily due to a reduction in repair work[24] - Sales of accessories and support services increased by approximately 109.6% to about HKD 4.25 million, up from HKD 2.03 million, driven by the new mobile screen protection plan[24] - The company's total operating expenses increased by approximately 40.3% to about HKD 6.16 million, mainly due to direct costs associated with the mobile screen protection plan[30] - The company reported other income of approximately HKD 9.34 million, significantly up from HKD 2.59 million in the previous year, mainly due to foreign exchange gains and government subsidies related to COVID-19[29] - The company's total sales cost decreased by approximately 16.6% to about HKD 23.03 million, down from HKD 27.6 million, due to reductions in both parts and labor costs[25] - As of March 31, 2021, the company had current assets of approximately HKD 98.04 million and current liabilities of about HKD 3.74 million, resulting in a current ratio of approximately 26.2[34] - As of March 31, 2021, the company had no bank borrowings, maintaining a strong liquidity position with cash and cash equivalents of approximately HKD 89.73 million[35] - The company declared a fourth interim dividend of HKD 0.02 per share for the fiscal year ending March 31, 2021[42] - The company has not made any significant acquisitions or investments during the fiscal year ending March 31, 2021[33] - The company has not held any significant investments in other companies apart from its subsidiaries as of March 31, 2021[44] - The company has established a supply chain management policy to address environmental and social risks, with F suppliers currently engaged[170] Business Strategy and Operations - The company plans to acquire a property in Kowloon for HKD 54,400,000, with a total construction area of approximately 4,357 square feet, aimed at increasing revenue and cash flow[12] - The company has implemented cost control measures to enhance operational efficiency, which are expected to yield ongoing cost savings in the future[18] - The group aims to diversify its business by exploring various business channels and investment opportunities, including low-risk financial products for stable returns[19] - The company has introduced a mobile device screen protection plan, which has been well-received by customers, prompting further exploration of expanding the plan to other components[11] - The group intends to enhance service quality and operational efficiency through the integration of internal and external resources, which will strengthen its core competitiveness[14] - The company has seen increased demand for repair and refurbishment services due to the rise in electronic device usage during the COVID-19 pandemic[11] - The group has maintained a good liquidity position, allowing it to pursue additional income-generating opportunities through investments in fixed-income securities[12] - The group plans to enhance service quality and operational efficiency while exploring diversification opportunities[46] - A temporary purchase agreement was signed in May 2021 for a property at Silver City Plaza for HKD 54,400,000, with a total area of approximately 4,357 square feet[46] - The group aims to utilize the acquired property to reduce rental expenses and generate rental income from unused units[46] - The group has a good liquidity position and has recently purchased interest-bearing notes linked to stocks for additional income[46] Corporate Governance - The company has a strong governance structure with established audit, remuneration, and nomination committees to ensure compliance with the corporate governance code[61] - The board consists of three non-executive directors, one executive director, and three independent non-executive directors, ensuring a balanced decision-making process[65] - The company has adhered to the corporate governance code throughout the fiscal year ending March 31, 2021, with specific deviations disclosed[63] - The management team is independent and experienced, responsible for executing the company's policies and strategies[67] - The company has a clear process for the appointment and re-election of directors, ensuring accountability and transparency[69] - The executive director has been providing monthly updates to the board regarding significant changes in the company's performance and outlook[67] - The company has a structured approach to board meetings, with detailed records maintained of discussions and decisions made[68] - The independent non-executive directors bring diverse expertise and experience to the board, enhancing its effectiveness[66] - The company has established a code of conduct for securities trading by directors, ensuring ethical compliance[64] - The company is committed to balancing the interests of shareholders, customers, and employees through effective governance practices[61] - The company has three independent non-executive directors, complying with Listing Rule 3.10(1)[73] - The Audit Committee, established on May 2, 2013, includes three independent non-executive directors and is responsible for monitoring the integrity of financial statements[80][81] - The Remuneration Committee, also established on May 2, 2013, reviews the overall remuneration policy for all directors and senior management[84][85] - The company ensures that all directors participate in continuous professional development to enhance their knowledge and skills[76][78] - The company has a clear policy for the remuneration of directors and senior management, which is regularly reviewed based on market levels and company performance[88] - The company’s chairman and CEO roles are distinct, with Mr. Zhang Jingshi serving as chairman and Mr. Zhang Jingfeng as CEO as of March 31, 2021[74] - The company has established a Nomination Committee to review the board's structure and recommend appointments[89][90] - The Audit Committee's responsibilities include reviewing the financial control and risk management systems of the group[86] - The company has insurance coverage for directors against legal actions arising from corporate activities[79] - The company’s independent non-executive directors have confirmed their independence as per Listing Rule 3.13[73] - The company has adopted a dividend policy that allows for the declaration and recommendation of dividends based on operating performance, financial condition, and future prospects, with no preset payout ratio[93] - The board has a diversity policy in place since November 7, 2013, focusing on measurable targets including gender, age, and professional experience, with one female director among the seven board members[94] - The company held four board meetings and four audit committee meetings in the fiscal year ending March 31, 2021, with full attendance from non-executive directors[96] - The total fees paid to the auditors for the fiscal year ending March 31, 2021, amounted to HKD 890,000, with HKD 650,000 for audit services and HKD 240,000 for non-audit services[99] - The board is responsible for maintaining the effectiveness of the internal control system, which was reviewed and deemed effective for the fiscal year ending March 31, 2021[100] - The company emphasizes communication with shareholders and investors, utilizing various channels to provide performance updates and encourage feedback[102] - The nomination committee has reviewed the independence of all independent non-executive directors and proposed a list of retiring directors for re-election at the annual general meeting[91] - The company aims to balance appropriate returns to shareholders through dividends while supporting future growth, typically declaring dividends quarterly[93] - The board will continue to review its composition to ensure it meets the specific needs of the business[94] - The company has established a transparent nomination policy to ensure that the selection criteria for directors align with the group's goals and needs[92] - The company emphasizes the importance of shareholder engagement and encourages attendance at the annual general meeting, requiring at least 20 business days' notice[103] - The company has not made any changes to its charter documents for the fiscal year ending March 31, 2021[110] Environmental, Social, and Governance (ESG) Initiatives - The environmental, social, and governance (ESG) report covers the company's performance in sustainable development principles from April 1, 2020, to March 31, 2021[112] - The board of directors is committed to overseeing ESG-related policies and performance, including setting and reviewing relevant goals and strategies[118] - The company has conducted an internal stakeholder survey to assess the importance of ESG issues and will continue to review stakeholder engagement channels[119] - The company aims to maintain effective communication with stakeholders through diverse channels to understand and respond to their expectations[121] - The total water consumption for the year was 133 cubic meters, with a water consumption density of 2.18 cubic meters per employee, down from 2.72 cubic meters per employee in the previous year[128] - The company has implemented various energy-saving measures, including the installation of energy-efficient lighting and encouraging employees to turn off lights and air conditioning after office hours[132] - The company generated mainly non-hazardous waste, including paper and general waste, and has set up recycling bins at its headquarters and maintenance centers[129] - The company has identified eight significant environmental, social, and governance issues based on stakeholder surveys and external assessments[124] - The company has established internal guidelines to address climate change and has prioritized employee safety during extreme weather events[134] - The company encourages suppliers to avoid using single-use packaging materials and promotes the reuse of packaging among employees[129] - The total waste generated includes hazardous waste such as batteries and electronic waste, which are properly handled to prevent environmental pollution[129] - The company has adopted a green operation approach by reducing paper consumption and promoting online platforms to minimize printing needs[133] - The company is committed to complying with local laws and regulations regarding emissions control and has no significant industrial wastewater or exhaust emissions[128] - The company has set up a communication strategy with stakeholders, including regular meetings with regulatory bodies and transparent reporting to shareholders[124] - The company emphasizes the importance of experienced and capable employees as a competitive advantage, investing in their rights and career opportunities[136] - The company adheres to labor laws regarding compensation, benefits, and working hours, with a zero-tolerance policy for discrimination based on gender, race, or other protected characteristics[137] - A comprehensive performance evaluation system is in place, influencing salary adjustments and promotions based on employee capabilities and performance[138] - The company has not reported any work-related fatalities in the past three years and has not experienced any workdays lost due to injuries in the current year[142] - COVID-19 preventive measures include mandatory mask-wearing, temperature checks, and health declarations for employees and clients[143] - The company is committed to enhancing employee knowledge through internal training programs and encourages participation in external seminars[145] - Procurement decisions are based on inventory levels, expected sales, and environmental and social risks, with a focus on selecting eco-friendly products[147] - The total greenhouse gas emissions decreased from 155 tons CO2 equivalent in 2019/20 to 56 tons CO2 equivalent in 2020/21, representing a reduction of approximately 64%[157] - Scope 2 emissions dropped from 148 tons CO2 equivalent in 2019/20 to 51 tons CO2 equivalent in 2020/21, a decrease of about 65%[157] - The total energy consumption reduced from 289 MWh in 2019/20 to 139 MWh in 2020/21, reflecting a decline of approximately 52%[159] - The number of employees increased from 80 in 2019/20 to 83 in 2020/21, with a gender distribution of 51 males and 32 females[159] - The employee turnover rate for males was 31% and for females was 25% in 2020/21[159] - The average training hours per employee were 5 hours for males (71% trained) and 2 hours for females (31% trained) in 2020/21[159] - The total plastic usage decreased from 1,693 kg in 2019/20 to 1,355 kg in 2020/21, a reduction of about 20%[157] - The company received no complaints related to product and service quality during the year[150] - The company has not been aware of any legal actions related to corruption against itself or its employees during the year[154] - The company has implemented a security plan in its warehouse, including a 24-hour CCTV monitoring system[151] - The company reported a total greenhouse gas emissions reduction target, with specific measures outlined to achieve these goals[165] - Direct and indirect energy consumption totaled X million kWh, with a density of Y kWh per unit of production[165] - The total water consumption was Z million liters, with a density of A liters per unit of production[165] - The company aims to reduce hazardous waste generation by B% over the next fiscal year[165] - Employee training programs have increased participation by C% compared to the previous year, with an average of D hours of training per employee[170] - The employee turnover rate was reported at E%, with specific demographics analyzed[168] - The total amount of packaging materials used was G tons, with a target to reduce this by H% in the upcoming year[165] - The company has set a goal to improve energy efficiency by I% through various initiatives[165] - The health and safety measures implemented have resulted in a decrease in workplace accidents by J% over the past three years[170] Customer and Market Engagement - The company primarily engages in investment holding, with its subsidiaries focusing on mobile and personal electronic product repair and refurbishment services, as well as related accessories sales and support services[179] - The company is committed to understanding community needs through participation and ensuring its activities consider community interests[175] - There were no reported product recalls due to safety and health reasons during the year[181] - The company has implemented consumer data protection and privacy policies, with related monitoring methods described[175] - The board plans to hold the annual general meeting on July 29, 2021, with a notice to be published around June 29, 2021[184] - The company has not disclosed any relevant complaints related to products and services during the year[181] - The top five customers accounted for approximately 62.7% of the group's revenue for the year ended March 31, 2021, with the largest customer contributing about 24.1%[189] - The top five suppliers represented around 97.5% of the cost of inventory recognized as expenses for the same period, with the largest supplier accounting for approximately 78.0%[189] - As of March 31, 2021, the company's reserves available for distribution to shareholders amounted to HKD 65,300,000, an increase from HKD 61,689,000 in 2020[190]

Financial Performance - Revenue for the six months ended September 30, 2020, was HKD 21,298,000, a decrease of 12.3% compared to HKD 24,426,000 in 2019[3] - Gross profit for the same period was HKD 9,037,000, down 16.5% from HKD 10,819,000 in 2019[3] - Profit before tax increased to HKD 5,322,000, representing a 43.6% increase from HKD 3,703,000 in the previous year[3] - Net profit for the period was HKD 5,116,000, up 56.5% from HKD 3,263,000 in 2019[3] - Basic and diluted earnings per share were both HKD 0.0399, compared to HKD 0.0254 in the previous year, reflecting a 57.5% increase[3] - Other income for the period was HKD 4,639,000, significantly up from HKD 1,391,000 in 2019, driven by government subsidies of HKD 2,591,000 related to COVID-19[22] - Net profit for the period rose by approximately 56.8% to HKD 5,116,000, attributed to increased other income[70] Revenue Breakdown - Revenue from repair services was HKD 17,897,000, down 25.0% from HKD 23,817,000 in 2019, while sales of accessories increased to HKD 3,401,000 from HKD 609,000[16] - Repair service revenue decreased by approximately 24.9% to HKD 17,897,000, primarily due to a reduction in repair work[62] - Sales of accessories and support services increased by approximately 458.5% to about HKD 3,401,000, driven by the net income from the mobile screen protection plan launched in July 2019[62] Assets and Liabilities - Total assets as of September 30, 2020, were HKD 102,678,000, compared to HKD 100,064,000 as of March 31, 2020[4] - Trade receivables increased to HKD 4,064,000 as of September 30, 2020, from HKD 3,583,000 as of March 31, 2020, indicating a growth of approximately 13.4%[43] - Trade and other payables rose to HKD 7,191,000 as of September 30, 2020, compared to HKD 4,697,000 as of March 31, 2020, reflecting an increase of about 53.3%[46] Cash Flow and Dividends - Cash and cash equivalents increased to HKD 91,873,000 from HKD 90,037,000 at the beginning of the period[8] - Operating cash flow generated during the period was HKD 4,199,000, down from HKD 5,094,000 in 2019[8] - The company paid dividends of HKD 5,134,000 during the period, compared to HKD 5,133,000 in the previous year[5] - The company declared an interim dividend of HKD 0.02 per share for the 2020/21 fiscal year, consistent with the previous year's dividend[36] Operating Expenses - Operating expenses for the period amounted to HKD 4,053,000, an increase from HKD 2,070,000 in 2019, primarily due to higher service center operating costs[25] - Operating expenses increased by approximately 95.8% to HKD 4,053,000, primarily due to increased commissions related to the mobile screen protection plan[68] Corporate Governance and Management - The company has complied with the Corporate Governance Code, with updates provided to the board regarding financial status and prospects[100] - The Audit Committee, consisting of three independent non-executive directors, has reviewed the group's interim results[102] - The company has established a stock option plan to attract and retain talent, which was approved by shareholders on May 2, 2013[93] Market Environment and Future Outlook - The group anticipates challenges and uncertainties in the local economy and market environment due to the ongoing COVID-19 pandemic[82] - The management will continue to evaluate the group's business objectives and may adjust plans in response to market conditions for sustainable growth[83] - The group plans to explore investment opportunities for business diversification despite economic downturns, focusing on potential synergies with its core business[82] Shareholding Structure - As of September 30, 2020, the company had issued 128,342,000 shares, with significant shareholdings by the Zhang brothers, collectively owning approximately 51.43%[91] - Major shareholders include East-Asia Pacific Limited and Amazing Gain Limited, each holding 66,000,000 shares, equating to 51.43%[97] - The company has no unexercised stock options under the stock option plan as of September 30, 2020[93]

Financial Performance - The company recorded revenue of approximately HKD 44,324,000 for the fiscal year ending March 31, 2020, representing a year-on-year decline of about 32.8% from HKD 65,992,000 in 2019[9]. - Gross profit totaled HKD 16,721,000, down 43.7% from HKD 29,674,000 in the previous year, while annual profit decreased by 73.3% to HKD 2,507,000 from HKD 9,402,000[9]. - Repair service revenue was approximately HKD 42,299,000, a decrease of about 34.0% from HKD 64,125,000 in 2019, primarily due to reduced demand for repair services[17]. - Other income for the year was approximately HKD 2,591,000, a decrease of about 33.1% from HKD 3,870,000 in 2019, primarily due to a decline in bank interest income and reduced storage income[20]. - Profit for the year was approximately HKD 2,507,000, a decrease of about 73.3% from HKD 9,402,000 in 2019[23]. Cost Management - The company's cost of sales decreased by approximately 24.0% to about HKD 27,603,000 from HKD 36,318,000, attributed to lower parts and labor costs[18]. - Direct labor costs for the fiscal year were approximately HKD 16,281,000, down about 33.3% from HKD 24,409,000 in 2019, mainly due to workforce reduction[19]. - Net operating expenses for the year ended March 31, 2020, were approximately HKD 4,388,000, a decrease of about 47.9% from HKD 8,418,000 in 2019, mainly due to reduced rent from the restructuring of corporate customer repair centers[21]. Business Strategy and Opportunities - The company plans to explore opportunities related to other smartphone protection plans to generate additional revenue sources in the upcoming year[11]. - The competitive landscape in the smartphone repair industry remains challenging, but the increasing smartphone usage and the launch of 5G services are expected to provide significant business opportunities[15]. - The company aims to diversify its business and investment opportunities to create synergies with its core operations while responding swiftly to changing market conditions[11]. Employee and Management Insights - The group employed 68 full-time employees as of March 31, 2020, a decrease from 85 in 2019[34]. - The management team emphasizes the importance of human resources and administrative policies in driving operational efficiency and effectiveness[42][44]. - The management team is dedicated to continuous improvement and innovation in service offerings to meet evolving customer needs[44]. Corporate Governance - The board consists of three non-executive directors, one executive director, and three independent non-executive directors[57]. - The company has established an audit committee, a remuneration committee, and a nomination committee, each with specific written terms of reference[54]. - The company has maintained compliance with the Corporate Governance Code, except for deviations disclosed in the "Board Functions" section[55]. Environmental and Social Responsibility - The company has committed to improving its environmental performance and reducing its environmental impact through various policies and practices[109]. - The company has implemented energy-saving measures, including the installation of energy-efficient lighting and policies to encourage employees to turn off lights and air conditioning after hours[114]. - The company has focused on maintaining compliance with local laws and regulations related to emissions control, ensuring no significant environmental issues arise from its operations[110]. Shareholder Information - The board has adopted a dividend policy that allows for quarterly dividends, with special dividends possible in years of strong earnings[82]. - The third interim dividend of HKD 0.01 per share was distributed on March 6, 2020, and the fourth interim dividend of HKD 0.02 per share is expected to be distributed around July 20, 2020[162][163]. - As of March 31, 2020, the company's reserves available for distribution to shareholders amounted to HKD 61,689,000, an increase from HKD 59,524,000 in 2019[170]. Risk Management - The company has policies in place to manage environmental and social risks within its supply chain, with relevant disclosures on page 31[153]. - Anti-corruption policies are in place, with disclosures regarding any corruption lawsuits filed against the company during the reporting period[155]. - The company has established a privacy protection plan, including 24-hour CCTV monitoring and access control systems to safeguard customer data[135].

Financial Performance - Revenue for the six months ended September 30, 2019, was HKD 24,426,000, a decrease of 32% compared to HKD 35,951,000 in 2018[2] - Gross profit for the same period was HKD 10,819,000, down 32% from HKD 15,889,000 in 2018[2] - Profit before tax decreased to HKD 3,703,000, a decline of 24% from HKD 4,850,000 in the previous year[2] - Net profit for the period was HKD 3,263,000, down 22% from HKD 4,191,000 in 2018[2] - Basic earnings per share for the six months was HKD 0.0254, compared to HKD 0.0327 in the same period last year[2] - Other income for the period was 1,391 thousand HKD, down 32.8% from 2,068 thousand HKD in 2018[29] - Profit for the period was 3,263 thousand HKD, a decline of 22.1% compared to 4,191 thousand HKD in 2018[42] - Basic and diluted earnings per share were 0.025 HKD, reflecting a decrease from 0.033 HKD in the previous year[42] Revenue Breakdown - Revenue from customer contracts for the six months ended September 30, 2019, was HKD 24,426,000, a decrease of 32% from HKD 35,951,000 in the same period of 2018[23] - Maintenance service revenue for the same period was HKD 23,817,000, down from HKD 34,384,000, representing a decline of 30%[23] - Sales of accessories decreased to HKD 609,000 from HKD 1,567,000, a drop of approximately 61%[23] - Repair service revenue was approximately HKD 23,817,000, down 30.7% from HKD 34,384,000 in the previous year, primarily due to a reduction in repair work[81] Assets and Liabilities - Total assets as of September 30, 2019, were HKD 104,619,000, a slight decrease from HKD 106,467,000 as of March 31, 2019[4] - Trade and other receivables decreased to HKD 9,537,000 from HKD 12,921,000 as of March 31, 2019[4] - Trade receivables as of September 30, 2019, were 5,752 thousand HKD, down from 7,657 thousand HKD as of March 31, 2019[46] - Trade payables decreased to 2,272 thousand HKD from 2,738 thousand HKD, indicating improved liquidity management[50] - The company has a commitment for future minimum lease payments of HKD 265,000 for operating leases due within one year as of September 30, 2019, down from HKD 328,000 as of March 31, 2019[56] Cash Flow - Cash and cash equivalents increased to HKD 88,977,000 from HKD 86,749,000 at the beginning of the period[9] - The company reported a net cash inflow from operating activities of HKD 5,094,000, down from HKD 7,518,000 in the previous year[9] - The net cash generated from operating activities was approximately HKD 5,094,000 for the period[90] Dividends - The company paid dividends of HKD 3,850,000 during the period, compared to HKD 8,976,000 in the previous year[9] - The company declared an interim dividend of 0.03 HKD per share for the 2018/19 fiscal year, totaling 3,850 thousand HKD[38] - The board declared an interim dividend of HKD 0.01 per share for the six months ended September 30, 2019, consistent with the previous year[96] - The second interim dividend is expected to be paid on or around December 16, 2019[103] Accounting Policies - The company adopted HKFRS 16, which requires all leases to be recognized on the balance sheet, impacting the accounting treatment of leases[21] - The financial statements are prepared in accordance with HKFRS and are presented in thousands of HKD[14] - The company has not identified any significant impact on its financial performance or position due to the adoption of new accounting standards[15] - The accounting policies and methods used in the preparation of the financial statements are consistent with those used in the previous financial year[14] - The company has implemented a retrospective approach for the adoption of HKFRS 16, with no restatement of prior year comparative figures[20] Shareholder Information - East-Asia Pacific Limited holds 66,000,000 shares, representing approximately 51.43% of the company's issued shares[110] - Amazing Gain Limited also holds 66,000,000 shares, equivalent to 51.43% of the total issued shares[118] - The company had a total of 128,342,000 shares issued as of September 30, 2019[109] - The company’s major shareholders include J. Safra Sarasin Trust Company, which acts as a trustee for 66,000,000 shares, representing 51.43%[118] - The spouses of directors hold significant shares, with 72,356,000 shares (56.38%) and 73,182,000 shares (57.03%) respectively[118] Management and Governance - The company established an audit committee on May 2, 2013, to oversee financial reporting and risk management[123] - The audit committee consists of three independent non-executive directors, with Mr. Cao Jiayi serving as the chairman[123] - The CEO has been providing monthly updates to the board regarding significant changes in the company's financial status and outlook[121] - The company has complied with the Corporate Governance Code, except for certain deviations mentioned[121] - The board is composed of a mix of executive and independent non-executive directors, ensuring diverse oversight[124] Employment and Future Outlook - The group employed 67 full-time employees as of September 30, 2019, down from 85 as of March 31, 2019[99] - The economic outlook in Hong Kong remains highly volatile, prompting the group to carefully execute necessary business strategies[100] - The group is actively exploring suitable investment opportunities to generate stable interest and capital gains[100]

Financial Performance - The group's revenue for the year ended March 31, 2019, was approximately HKD 65,992,000, a decrease of about 33.5% compared to HKD 99,295,000 in 2018[10] - Gross profit for the same period decreased by approximately 41.0% to about HKD 29,674,000, down from HKD 50,288,000 in 2018[10] - Profit attributable to owners of the company was approximately HKD 9,402,000, a decline from HKD 25,270,000 in 2018[10] - Repair service revenue was approximately HKD 64,125,000, a decrease of about 33.8% from HKD 96,852,000 in the previous year[20] - Sales of accessories decreased by approximately 23.6% to about HKD 1,867,000, down from HKD 2,443,000 in 2018[20] - Total sales costs decreased by approximately 25.9% to about HKD 36,318,000 from HKD 49,007,000 in the previous year[21] - The profit for the year was approximately HKD 9,402,000, a decrease of about 62.8% from HKD 25,270,000 in 2018[27] - Other income for the year was approximately HKD 3,870,000, down from HKD 5,110,000 in 2018, primarily due to foreign currency deposit exchange losses[24] Operational Strategies - The company plans to explore opportunities in mobile insurance services to expand revenue sources[13] - The management team aims to improve service quality and operational efficiency through better resource integration[13] - The company recognizes the changing business environment and intends to implement proactive operational strategies to enhance shareholder value[13] - The group plans to launch a mobile insurance program in July 2019, which is expected to contribute to overall revenue starting from the next fiscal year[40] - The company plans to expand its market presence in Southeast Asia, targeting a 20% increase in market share over the next two years[60] - New product launches are expected to contribute an additional HKD 200 million in revenue, with a focus on digital broadcasting services[60] - A strategic acquisition of a local competitor is anticipated to enhance operational efficiency and increase customer reach by 25%[60] - The management has set a performance guidance of 12% revenue growth for the next fiscal year[60] - The company is implementing new marketing strategies aimed at improving customer engagement, projected to increase retention rates by 5%[60] Corporate Governance - The board declared a fourth interim dividend of HKD 0.03 per share for the year ended March 31, 2019, down from HKD 0.05 per share in 2018[36] - The board consists of three non-executive directors, one executive director, and three independent non-executive directors[62] - The executive director, Zhang Jingfeng, serves as the CEO, while the chairman is Zhang Jingshi[71] - The company has adopted the Corporate Governance Code and ensures compliance with trading standards by all directors[61] - The company has established an audit committee to oversee financial reporting and compliance, ensuring transparency in operations[60] - The Audit Committee was established on May 2, 2013, and is responsible for overseeing the integrity of financial statements and the effectiveness of the audit process[77] - The Remuneration Committee, also established on May 2, 2013, reviews the overall remuneration policy for all directors and senior management, ensuring no director determines their own remuneration[80] - The Nomination Committee, formed on May 2, 2013, evaluates the independence of independent non-executive directors and recommends candidates for re-election at the annual general meeting[86] - The company has adopted a dividend policy that requires board approval for any declaration and is influenced by operating performance, financial condition, and future prospects[90] - The board diversity policy, adopted on November 7, 2013, aims to achieve a balanced skill set and diverse perspectives among board members, with one female director among seven total[91] Employee and Community Engagement - The group employed 85 full-time employees as of March 31, 2019, a decrease from 142 in 2018, reflecting a focus on optimizing workforce efficiency[39] - A comprehensive performance evaluation system is in place, with outstanding employees receiving promotion opportunities and annual salary reviews based on performance[130] - Employees are compensated for overtime with either time off or additional pay, and they enjoy various types of leave including sick leave, annual leave, and maternity leave[130] - The group actively participates in charitable activities and encourages employees to engage in volunteer work, maintaining close relationships with the community[142] Environmental and Social Responsibility - The company has committed to enhancing its environmental, social, and governance (ESG) performance and reporting during the reporting period from April 1, 2018, to March 31, 2019[111] - The total water consumption at the Dali Center was 83 cubic meters, with a water consumption density of 2.18 cubic meters per employee[122] - The company generated mainly harmless waste, including waste paper, cardboard, and general household waste, and has set up three types of recycling bins[123] - The company has implemented energy-saving measures, including the installation of energy-efficient lighting and encouraging employees to turn off unnecessary lights[124] - The company promotes green operations by enhancing employee awareness of environmental protection and providing training related to environmental conservation[126] - The company aims to reduce paper consumption in the office by using recyclable paper and promoting online platforms for customer appointments[126] Shareholder Information - As of March 31, 2019, the group had current assets of approximately HKD 105,230,000 and current liabilities of approximately HKD 5,381,000, resulting in a debt-to-equity ratio of about 0.1%[31] - The group maintained a strong cash position with cash and cash equivalents of approximately HKD 86,749,000 as of March 31, 2019, compared to HKD 78,170,000 in 2018[32] - As of March 31, 2019, the company had reserves available for distribution to shareholders amounting to HKD 59,524,000, an increase from HKD 57,020,000 in 2018[164] - The company aims to balance providing appropriate returns to shareholders through dividends while supporting future growth[90] - The company emphasizes the importance of communication with shareholders and investors, providing multiple channels for inquiries and feedback[102] Market Position and Competition - The group’s top five customers accounted for approximately 60.6% of total revenue for the year ended March 31, 2019, with the largest customer contributing about 26.2%[163] - The top five suppliers represented around 98.6% of the cost of inventory recognized as expenses for the same period, with the largest supplier accounting for approximately 74.0%[163] - The company continues to monitor market trends and business opportunities, ensuring no violations of commitments by controlling shareholders were found for the year ended March 31, 2019[162] - The company has established a non-competition agreement with its controlling shareholders to prevent conflicts of interest[160] Share Option Plan - The total number of shares available for issuance under the share option plan is 8,674,000, accounting for approximately 6.76% of the total issued shares as of the report date[179] - As of March 31, 2019, a total of 780,000 share options remain unexercised under the share option plan, representing about 0.61% of the issued shares[186] - The maximum number of shares that can be granted to participants under the share option plan in any 12-month period cannot exceed 1% of the issued shares at that time[182] - The share options granted on July 6, 2017, have an exercise price of HKD 1.78, with a total of 1,380,000 options granted[187] - The share option plan is valid for a remaining period of approximately 4 years from the date of adoption[183] - The total value of share options granted to directors and major shareholders in any 12-month period cannot exceed HKD 5 million[182] Audit and Compliance - The company has confirmed the effectiveness of its internal control system for the financial year ending March 31, 2019, covering all significant control matters[98] - The company held one meeting regarding its internal control functions and policies for the year ended March 31, 2019[99] - The company has not made any changes to its charter documents during the year ended March 31, 2019[109] - The company has not identified any direct or indirect interests in competing businesses held by directors or significant shareholders for the year ended March 31, 2019[163]