Customer Base and Revenue - As of March 31, 2021, ADT served approximately 6.6 million recurring customers[151] - Monthly fees from individual customers vary based on service level and tenure, impacting revenue and cash flow generation[161] - Total revenue for the three months ended March 31, 2021, was $1,304,704 thousand, a decrease of $65,048 thousand compared to $1,369,752 thousand for the same period in 2020[184] - Recurring Monthly Revenue (RMR) increased to $349,058 thousand as of March 31, 2021, up from $339,182 thousand in 2020, reflecting an increase of $9,876 thousand[185] - Gross customer revenue attrition improved to 13.1% for the three months ended March 31, 2021, compared to 13.5% in the same period of 2020, a reduction of 40 basis points[185] Financial Performance - Adjusted EBITDA for the three months ended March 31, 2021, was $542,131 thousand, an increase of $2,642 thousand from $539,489 thousand in 2020[185] - Operating loss for the three months ended March 31, 2021, was $(16,380) thousand, significantly improved from $(89,356) thousand in the same period of 2020, a positive change of $72,976 thousand[185] - Interest expense, net, decreased to $(47,724) thousand for the three months ended March 31, 2021, compared to $(225,367) thousand in 2020, reflecting a reduction of $177,643 thousand[185] - Total installation and other revenue decreased to $241,938 thousand for the three months ended March 31, 2021, down from $323,795 thousand in 2020, a decline of $81,857 thousand[189] - Cost of revenue decreased to $381,166 thousand for the three months ended March 31, 2021, compared to $407,986 thousand in 2020, a reduction of $26,820 thousand[192] - Selling, general and administrative expenses remained relatively flat at $449,602 thousand for the three months ended March 31, 2021, compared to $453,304 thousand in 2020[195] - The effective tax rate for the three months ended March 31, 2021, was 23.3%, compared to 20.6% for the same period in 2020[201] Cash Flow and Liquidity - Net cash provided by operating activities increased by $109,105 to $359,334 for the three months ended March 31, 2021, compared to $250,229 in the same period of 2020[224] - Cash used in investing activities rose by $60,677 to $(399,112) primarily due to increased dealer and bulk account purchases[226] - During the three months ended March 31, 2021, net cash used in financing activities was $(40,685), which included $29 million in dividend payments[227] - The company declared a dividend of $0.035 per share on May 5, 2021, for holders of Common Stock and Class B Common Stock[221] - As of March 31, 2021, the company had $123 million in cash and cash equivalents, with total debt outstanding approximately $9.5 billion[213] - The company expects ongoing liquidity sources to include cash from operations, borrowings under credit facilities, and potential equity or debt securities issuance[212] Costs and Investments - The company incurred $136 million in net costs related to the radio conversion program from 2019 through March 31, 2021, with $59 million incurred in Q1 2021[167] - ADT expects to incur approximately $50 million in costs associated with the development of its next generation security and automation technology platform in 2021[173] - The company entered into commitments totaling $85 million for parts related to the replacement of 3G and CDMA cellular equipment used in security systems[228] Market Conditions and Risks - The COVID-19 pandemic has led to increased consumer awareness of security needs, potentially counterbalancing customer attrition[165] - The company has incurred additional costs due to COVID-19 but has implemented cost control measures to manage expenses[165] - Forward-looking statements regarding financial performance and market conditions are subject to risks and uncertainties that could cause actual results to differ materially[233] Debt and Interest Rate Management - As of March 31, 2021, the carrying amount of the company's debt, excluding finance leases, was $9.5 billion with a fair value of $10 billion[237] - The company had interest rate swap contracts with aggregate notional amounts of $3.2 billion and a fair value of $169 million as a net liability[237] - During the three months ended March 31, 2021, the unrealized gains and losses of interest rate swap contracts recognized in interest expense were a gain of $107 million and a loss of $70 million in 2020[236] - A hypothetical 10% change in interest rates would change the fair value of the company's debt by approximately $184 million[237] - A similar change in interest rates would change the fair value of the company's interest rate swap contracts by approximately $2 million[237] - Any 0.125% decrease in LIBOR below 0.75% would result in an increase of approximately $4 million in annualized interest expense on the company's variable-rate debt[237] - The company is exposed to fluctuations in interest rates due to both fixed-rate and variable-rate debt[235] - Interest rate swap contracts are used to hedge interest rate exposure on variable-rate debt, but certain variable-rate debt instruments are subject to a 0.75% floor on interest payments[235] - The company has a risk management program in place to monitor and manage financial exposures related to market risks[234] Operational Developments - The transition to a predominantly customer-owned model for security systems has been largely completed, with most new residential transactions occurring under this model as of March 31, 2021[175] - The company continues to invest in alarm verification technologies and partnerships with first responder agencies to enhance response policies[152] - The CSB segment experienced an $18 million decrease in Adjusted EBITDA primarily due to reduced installation revenue and increased service costs, while the Commercial segment saw a $20 million increase driven by lower credit loss provisions and increased recurring revenue[209]

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended September 30, 2020 OR ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from __________ to __________ Commission File Number: 001-38352 ADT Inc. (Exact name of registrant as specified in its charter) Delaware 47-4116383 (State or o ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended June 30, 2020 OR ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from __________ to __________ Commission File Number: 001-38352 ADT Inc. (Exact name of registrant as specified in its charter) Delaware 47-4116383 (State or other ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (Mark One) ☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended March 31, 2020 OR ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from __________ to __________ Commission File Number: 001-38352 ADT Inc. (Exact name of registrant as specified in its charter) Delaware 47-4116383 (State or other ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, DC 20549 FORM 10-K (Mark One) ☒ Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2019 Or ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from __________ to __________ Commission File Number: 001-38352 ADT Inc. (Exact name of registrant as specified in its charter) Delaware 47-4116383 (State or other jurisd ...