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Chunghwa Telecom Applauded by Frost & Sullivan for Exceptional Customer Value with 5G and Market-leading Telecom Innovation
Prnewswire· 2024-09-17 03:00
Core Insights - Chunghwa Telecom has been recognized with the 2024 Taiwanese Company of the Year and Customer Value Leadership Awards by Frost & Sullivan for its leadership in the telecom and 5G industries in Taiwan [2][6]. Company Overview - Chunghwa Telecom is the largest integrated telecommunications service provider in Taiwan, owning most of the country's fixed-line infrastructure and being the largest mobile operator [2][3]. - The company provides 99% 4G population coverage and 97.6% 5G population coverage, with a median download speed of 361.83 Mbps [2]. 5G Network and Applications - The company utilizes a 5G standalone (SA) architecture that enables network slicing, suitable for large-scale applications requiring guaranteed bandwidth [4]. - Chunghwa Telecom's 5G accelerator supports Taiwanese start-ups in developing and commercializing 5G applications, contributing to double-digit year-on-year revenue growth in its ICT business in 2023 [4]. Customer Engagement and Satisfaction - The company has over 3 million 5G subscriptions and leads the market with 11.22 million mobile (non-IoT) and 1.92 million IoT subscriptions, reflecting a significant share of Taiwan's 127.5% mobile phone penetration rate [5]. - Chunghwa Telecom's strong customer service and innovative 5G applications enhance customer satisfaction and loyalty, allowing the company to expand its market share [5][6]. Strategic Focus and Innovation - The company is advancing cybersecurity technologies and creating smart services that improve customer experiences and address privacy risks [5]. - Chunghwa Telecom's partnerships and robust 5G ecosystem enable it to enter new markets and develop unique solutions, enhancing its competitive position [5][6]. Awards and Recognition - Frost & Sullivan's awards recognize Chunghwa Telecom's excellence in creating customer value and implementing growth strategies, highlighting its innovation and market leadership [6][7].
Chunghwa Telecom Announces Change of Senior Executive Vice President and Chief Financial Officer
Prnewswire· 2024-08-09 10:58
Upon the Completion of Mr. Vincent Yu-Shen Chen's secondment, Ms. Audrey Wen-Hsin Hsu Will Take Over the Position TAIPEI, Aug. 9, 2024 /PRNewswire/ -- Chunghwa Telecom Co., Ltd. ("CHT", "Chunghwa Telecom" or the "Company", TAIEX: 2412, NYSE: CHT) announced that its Board of Directors today has approved the appointment of a new Senior Executive Vice President and Chief Financial Officer (CFO). The current CFO, Mr. Vincent Yu-Shen Chen, will return to National Chengchi University after his secondment period e ...
CHT(CHT) - 2024 Q2 - Earnings Call Transcript
2024-08-06 20:37
Chunghwa Telecom Co., Ltd (NYSE:CHT) Q2 2024 Results Conference Call August 6, 2024 3:00 AM ET Company Participants Angela Tsai - Director of Investor Relations Harrison Kuo - Chairman Ivan Lin - President Vincent Chen - Chief Financial Officer Conference Call Participants Neale Anderson - HSBC Operator Good afternoon, ladies and gentlemen. Welcome to the Chunghwa Telecom's Conference Call for the Company's Second Quarter 2024 Operating Results. [Operator Instructions] And for your information, this confere ...
Chunghwa Telecom Reports Un-Audited Consolidated Operating Results for the Second Quarter of 2024
Prnewswire· 2024-08-06 07:52
TAIPEI, Aug. 6, 2024 /PRNewswire/ -- Chunghwa Telecom Co., Ltd. (TAIEX: 2412, NYSE: CHT) ("Chunghwa" or "the Company") today reported its un-audited operating results for the second quarter of 2024. All figures were prepared in accordance with Taiwan-International Financial Reporting Standards ("T-IFRSs") on a consolidated basis. (Comparisons throughout the press release, unless otherwise stated, are made with regard to the prior year period.) Second Quarter 2024 Financial Highlights Total revenue increased ...
CHT(CHT) - 2024 Q1 - Earnings Call Presentation
2024-05-03 02:08
1Q 2024 Operating Results May 2, 2024 1 © Chunghwa Telecom Disclaimer STATEMENT REGARDING UNAUDITED FINANCIAL INFORMATION The unaudited finan ...
Chunghwa Telecom Reports Un-Audited Consolidated Operating Results for the First Quarter of 2024
Prnewswire· 2024-05-02 09:08
TAIPEI, May 2, 2024 /PRNewswire/ -- Chunghwa Telecom Co., Ltd. (TAIEX: 2412, NYSE: CHT) ("Chunghwa" or "the Company") today reported its un-audited operating results for the first quarter of 2024. All figures were prepared in accordance with Taiwan-International Financial Reporting Standards ("T-IFRSs") on a consolidated basis. (Comparisons throughout the press release, unless otherwise stated, are made with regard to the prior year period.) First Quarter 2024 Financial Highlights -       Total revenue incr ...
CHT(CHT) - 2023 Q4 - Annual Report
2024-04-17 11:43
1934 Act Registration No. 1-31731 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 6-K REPORT OF FOREIGN PRIVATE ISSUER PURSUANT TO RULE 13a-16 OR 15d-16 OF THE SECURITIES EXCHANGE ACT OF 1934 Dated April 17, 2024 Chunghwa Telecom Co., Ltd. (Translation of Registrant’s Name into English) 21-3 Xinyi Road Sec. 1, Taipei, Taiwan, 100 R.O.C. (Address of Principal Executive Office) (Indicate by check mark whether the registrant files or will file annual reports under cover of form 20-F ...
Chunghwa Telecom 2023 Form 20-F filed with the U.S. SEC
Prnewswire· 2024-04-17 10:27
TAIPEI, April 17, 2024 /PRNewswire/ -- Chunghwa Telecom Co., Ltd (TAIEX: 2412, NYSE: CHT) ("Chunghwa" or "the Company") today announced that the Company filed its 2023 Annual Report on Form 20-F with the U.S. Securities and Exchange Commission. The Form 20-F filing is available at https://www.cht.com.tw/en/home/cht. Hard copies of the Company's complete audited financial statements can also be requested, free of charge, by contacting Chunghwa, by phone or in writing, at the following address: Chunghwa Telec ...
CHT(CHT) - 2023 Q4 - Annual Report
2024-04-17 10:05
Financial Performance - In 2023, Chunghwa Telecom reported revenues of NT$223.2 billion (US$7.3 billion) and a consolidated net income of NT$38.1 billion (US$1.2 billion), with basic earnings per share of NT$4.76 (US$0.16) [80] - Total revenues increased to NT$223.2 billion (US$7.3 billion) in 2023, up from NT$216.7 billion in 2022, representing a growth of 2.3% [272] - Consolidated net income for 2023 was NT$38.1 billion (US$1.2 billion), slightly up from NT$37.9 billion in 2022 [272] - Operating costs increased from NT$136.7 billion in 2022 to NT$141.8 billion in 2023, reflecting a rise of 3.8% [272] - Total operating expenses increased from NT$33.3 billion in 2022 to NT$34.4 billion in 2023, a rise of 3.3% [272] Revenue Breakdown - In 2023, the company generated NT$65.0 billion (US$2.1 billion) in mobile services revenue, accounting for 29.1% of total revenues, driven by an increase in subscriber numbers and recovery in roaming revenues post-pandemic [117] - Revenues from the consumer business accounted for 61.4% of total revenues, showing an increase from 60.9% in 2022, primarily due to growth in mobile services and fixed broadband services [255] - The enterprise business revenues represented 32.7% of total revenues in 2023, a slight decrease from 33.3% in 2022, attributed to a high basis of ICT business revenues recognized from large one-time projects in 2022 [257] - Mobile service revenues increased by 6.4% from NT$51.8 billion in 2022 to NT$55.1 billion (US$1.8 billion) in 2023, driven by postpaid subscriber growth and 5G migration [273] - Fixed-line service revenues slightly decreased by 0.4% from NT$42.8 billion in 2022 to NT$42.6 billion (US$1.4 billion) in 2023 [274] - Revenues from sales increased by 4.7% from NT$35.2 billion in 2022 to NT$36.8 billion (US$1.2 billion) in 2023, attributed to stabilized smartphone supply [274] - Other revenues rose by 11.3% from NT$2.3 billion in 2022 to NT$2.6 billion (US$0.1 billion) in 2023, driven by ICT and home security services [275] Capital Expenditures and Investments - The company made capital expenditures totaling NT$30.7 billion (US$1.0 billion) in 2023 [81] - Capital expenditures focused on modernizing mobile services and developing FTTx networks, with a long-term goal of optimizing investments for innovative products [264] - The company invested NT$2.6 billion in NCB, increasing its equity interest from 41.9% to 46.3% by the end of 2023, focusing on targeting younger demographics and developing innovative fintech services [105] - The company invested in a green and sustainable time deposit in 2023, channeling funds into eco-friendly projects [1] Market Position and Services - As of December 31, 2023, the company held a 56.8% subscriber market share as the largest ISP in Taiwan, with 82.3% of broadband customers also using HiNet as their ISP [136] - The company maintains a 100% payout ratio for 2023 earnings, reflecting its commitment to maximizing stockholder value [110] - Chunghwa Telecom's MOD service is the largest video platform in Taiwan in terms of customer numbers [80] - The company holds over 50% market share in the IDC business, making it the leading IDC service provider in Taiwan [173] - The company operates 443 service centers and 240 SENAO exclusive service stores as of December 31, 2023, to improve customer service and distribution capabilities [165] Customer and Subscriber Metrics - As of December 31, 2023, the company had approximately 11.2 million mobile customers, holding a market share of approximately 37.6% in total mobile customers and 40.0% in mobile services revenues in Taiwan [119] - Total HiNet subscribers increased from 4,012 thousand in 2022 to 4,032 thousand in 2023, while FTTx subscribers rose from 3,479 thousand to 3,526 thousand during the same period [137] - The postpaid ARPU for mobile services increased from NT$525 in 2022 to NT$547 in 2023, reflecting a focus on customer value creation and steady 5G migration [118] - The ARPU for broadband services per month increased from NT$745 in 2021 to NT$774 in 2023, reflecting growing demand for broadband speed upgrades [134] Technological Advancements and Services - Chunghwa Telecom successfully launched 5G services in Taiwan in 2020 and continues to enhance its 4G/5G mobile broadband networks [97] - The company aims to maintain its broadband market share and increase average revenue per user (ARPU) for FTTx internet services [95] - The company constructed approximately 11.8 million FTTx ports, offering high-speed broadband access rates up to 2 Gbps [179] - The company has deployed 1,230 wavelengths for 100 Gbps and 189 wavelengths for 200 Gbps in its OTN network by the end of 2023 [178] Regulatory Environment - The Telecommunications Management Act (TMA) reduces entry barriers to the telecommunications market by changing the concession approval system to a registration system, promoting competition [211] - The TMA categorizes obligations of telecommunications enterprises into general, special, and designated obligations, ensuring transparency and consumer protection [214] - The Fair Trade Act (FTA) empowers the FTC to investigate and impose penalties for anti-competitive conduct, ensuring fair competition in the telecommunications market [224] Sustainability and Corporate Responsibility - The company plans to reduce Scope 1 and 2 Greenhouse Gas emissions by 50% by 2030 compared to 2020 levels, with a commitment to achieve net-zero by 2050 [239] - An internal carbon pricing of NT$1,600 per tonne of CO2e has been adopted to fund carbon reduction initiatives [239] - The company aims to use 100% renewable energy for its data centers by 2030 and for the entire company by 2040, having signed power purchase agreements for solar and wind energy that provided approximately 73 million kWh in 2023 [239] - The company has committed to achieving Net Positive Impact on biodiversity and No Net Deforestation by 2030, with plans to plant 150,000 trees over eight years [240] - The company established the Sustainable Development and Strategy Committee to guide long-term sustainability goals and strategies, reflecting the United Nations' Sustainable Development Goals [237] Employee and Operational Initiatives - Employee salaries will increase by NT$3,000 starting January 1, 2024, resulting in an average salary increase of over 4% [241] - The company has implemented a childcare allowance and paid leave for employees with young children to support work-life balance [241] - The company is the first telecommunications provider in Taiwan to comply with ISO 45001:2018 for occupational health and safety [242] - The company has developed comprehensive anti-fraud measures, including an international fraud calls alerting service to combat scam phone calls [242]
CHT(CHT) - 2023 Q4 - Earnings Call Transcript
2024-01-30 12:20
Chunghwa Telecom Co., Ltd. (NYSE:CHT) Q4 2023 Earnings Conference Call January 30, 2024 2:00 AM ET Company Participants Angela Tsai - Director of Investor Relations Harrison Kuo - Chairman Ivan Lin - President Vincent Chen - Chief Financial Officer Conference Call Participants Neale Anderson - HSBC Sara Wang - UBS Rajesh Panjwani - JPMorgan Operator Good afternoon, ladies and gentlemen. Welcome to Chunghwa Telecom Conference Call for the company's Fourth Quarter 2023 Operating Results. During the presentati ...