NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced today that BT has selected Sprinklr as a strategic customer service partner. "I believe we are on the digital edge of a very exciting future for Unified-CXM,” said Sprinklr Founder and CEO Ragy Thomas. “Sprinklr has a tremendous opportunity to partner with iconic brands like BT who are at the forefront of using AI for exceptional customer experience. We are ...

NEW YORK, Feb. 28, 2024 /PRNewswire/ -- Sprinklr Inc. (NYSE:CXM) will replace Veradigm Inc. (NASD:MDRX) in the S&P SmallCap 600 effective prior to the opening of trading on Monday, March 4. Veradigm will be suspended from the Nasdaq Stock Market on February 29 due to non-compliance with NASDAQ listing rules and is no longer eligible for continued inclusion in the S&P SmallCap 600. Following is a summary of the change that will take place prior to the open of trading on the effective date: Effective Date ...

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Scott Harvey as Chief Customer Officer. Mr. Harvey has served as Sprinklr’s executive vice president of customer operations since September 2023. He will continue to report directly to Sprinklr Founder and CEO Ragy Thomas in this newly expanded role leading a unified global customer organization, including all sales and services teams, ...

Sprinklr, Inc. (NYSE:CXM) Q3 2024 Earnings Call Transcript December 6, 2023 5:00 PM ET Company Participants Eric Scro - SVP, Finance Ragy Thomas - Founder and CEO Arjun Bhatia - William Blair Brett Knoblauch - Cantor Fitzgerald Manish Sarin - CFO Noah Herman - JPMorgan Matt Saltzman - Morgan Stanley Michael Berg - Wells Fargo Austin Cole - JMP Securities Operator Greetings, and welcome to SprinklrÂ's Third Quarter Fiscal Year 2024 Earnings Call. At this time, all participants are in a listen-only mode. A br ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended October 31, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-40528 Sprinklr, Inc. (Exact Name of Registrant as Specified in its Charter) Delaware 47-4771485 (State or other Jurisdiction ...

September 2023 © 2023 Sprinklr, Inc. All rights reserved. Un-siloed teams. Happier customers.™ Safe Harbor Statement We intend these forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act and Section 21E of the Securities Exchange Act and are making this statement for purposes of complying with those safe harbor provisions. This presentation and the accompanying oral presentation also contain estimates and other st ...

Congrats on a very strong quarter. Ragy, it seems like you're starting to close some material CCaaS wins. I want to ask you if AI is becoming kind of a core decisioning factor for customers because you have been investing in AI for quite some time, you have a very strong foundation? But is that becoming, at this point, a decisioning factor for customers, especially in the CCaaS market to choose Sprinklr versus others? Our next question comes from the line of Raimo Lenschow with Barclays. Arjun Bhatia Our ne ...

Gross Profit and Gross Margin Sales and Marketing Expense Other Income (Expense), Net 24 | --- | --- | --- | --- | --- | --- | --- | --- | --- | |------------------------------------------------------------------------|-------|-----------------------------|-----------|---------------------------|-------|-----------------------------|-------------|-----------------------| | (in thousands) \nCosts of subscription | $ | Three Months 2023 \n290 | Ended \n$ | July 31, 2022 \n389 | $ | Six Months 2023 \n590 | End ...

We intend these forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act and Section 21E of the Securities Exchange Act and are making this statement for purposes of complying with those safe harbor provisions. 3 5 How have enterprises adapted to 3 key changes in the last 10 years? 1 2 10B+ Predictions per day Best-in-class 4 Customer-facing Functions (Insights / Service / Marketing / Social) The Forrester Wave™: Soc ...

The second point for us is, is that we are very, very excited to see AI finally become mainstream. As all of you who've been tracking us from beginning and are at our IPO, you know that AI has been foundational to a platform from the very, very beginning. It's woven into every fabric of our unified platform. And if you read our IPO prospectus, it should be very clear that it was and always has been a key differentiator for us. With the expansion last quarter, Americana now has implemented Sprinklr across 10 ...