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Discover Financial Services Deploys Google Cloud's Generative AI to Transform Customer Service
Prnewswire· 2024-04-09 12:06
Nearly 10,000 customer care agents will be empowered with AI-driven capabilities, leading to faster resolution times and better customer experience RIVERWOODS, Ill., April 9, 2024 /PRNewswire/ -- Cloud Next '24, LAS VEGAS -- Discover today announced a strategic collaboration with Google Cloud to introduce generative AI (gen AI) technology into its customer care centers. This collaboration aims to enhance the customer and agent experience, and improve agent productivity, offering faster, more personalized, a ...
Discover Financial Services(DFS) - 2023 Q4 - Annual Report
2024-02-22 16:00
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the year ended December 31, 2023 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-33378 DISCOVER FINANCIAL SERVICES (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorporation ...
Moore Law, PLLC Encourages Discover Financial Services Corp. Investors to Contact Law Firm
Prnewswire· 2024-02-20 21:44
Discover Financial Services Corp. (NYSE: DFS) NEW YORK, Feb. 20, 2024 /PRNewswire/ -- Moore Law PLLC, a law firm focusing on securities litigation located on Wall Street in downtown New York City, is investigating potential claims concerning whether the following proposed mergers are fair to shareholders. Moore Law may seek increased consideration, additional disclosures, or other relief on behalf of the shareholders of these companies. If you remain a Discover shareholder and have concerns about the fair ...
Discover Financial (DFS) to be Acquired by Capital One for $35B
Zacks Investment Research· 2024-02-20 18:05
Discover Financial Services (DFS) recently announced that it will be acquired by Capital One Financial Corporation (COF) in an all-stock deal for $35.3 billion. Under this transaction, Capital One will provide 1.0192 shares of its company for each DFS share. This represents a premium of 26.6% on DFS’s closing price of $110.49 on Feb 16, 2024. The deal is expected to close by late 2024 or early 2025, subject to regulatory and shareholder approvals and closing conditions. After closing, Discover Financial sha ...
Why Discover Financial Is Charging Higher Today
The Motley Fool· 2024-02-20 15:44
Capital One Financial (COF -0.95%) has a deal in place to acquire Discover Financial Services (DFS 12.75%) at a significant premium. Discover shareholders are celebrating, as the market sent shares up by 11% as of 10 a.m. ET.A new leader in credit cardsCapital One and Discover are two giants of the banking industry, but they have taken very different approaches to the lending business. Capital One began its life catering to people who have traditionally had trouble securing credit, but as it has grown, it h ...
Kuehn Law Encourages DFS, SNCE, HRT, and IONM Investors to Contact Law Firm
Prnewswire· 2024-02-20 04:16
NEW YORK, Feb. 19, 2024 /PRNewswire/ -- Kuehn Law, PLLC, a shareholder litigation law firm, is investigating potential claims related to the below-listed proposed mergers.  Kuehn Law may seek additional disclosures or other relief on behalf of the shareholders of these companies.  Kuehn Law is investigating whether the Boards of the below companies 1) acted to maximize shareholder value, 2) failed to disclose material information, and 3) conducted a fair process:  Discover Financial Services (NYSE: DFS) cl ...
Discover Financial Services to Present at 2024 RBC Capital Markets Global Financial Institutions Conference
Businesswire· 2024-02-12 21:15
RIVERWOODS, Ill.--(BUSINESS WIRE)--John Greene, Executive Vice President and Chief Financial Officer of Discover, will present at the 2024 RBC Capital Markets Global Financial Institutions Conference on Tuesday, March 5, 2024, at 11:20 a.m. ET. A link to the live webcast will be posted on the day of the conference to Discover's Investor Relations website at http://investorrelations.discover.com. A replay will be available for 90 days after the conference at the same website address. About Discover Discov ...
Is Jennifer Coolidge a Robot? New Ad From Discover Highlights Live Customer Service
Businesswire· 2024-02-07 13:00
RIVERWOODS, Ill.--(BUSINESS WIRE)--Ahead of The Big Game kick-off on Sunday, February 11, Discover will unveil a new commercial from the “Especially for Everyone” brand campaign starring award-winning actress Jennifer Coolidge. In the ad, titled “Robots,” Coolidge finds herself in a relatable situation, calling customer service and expecting to only interact with a robot. “Robots” uses Coolidge’s comedic performance to highlight what can be an irritating expectation consumers have when calling customer s ...
Discover Financial Services to Present at UBS Financial Services Conference
Businesswire· 2024-02-05 21:15
RIVERWOODS, Ill.--(BUSINESS WIRE)--John Greene, Executive Vice President and Chief Financial Officer of Discover, will present at the UBS Financial Services Conference on Monday, February 26, 2024, at 10:30 a.m. ET. A link to the live webcast will be posted on the day of the conference to Discover's Investor Relations website at http://investorrelations.discover.com. A replay will be available for 90 days after the conference at the same website address. About Discover Discover Financial Services (NYSE: ...
Discover Financial Services: High-Yielding Digital Bank And Payment Network
Seeking Alpha· 2024-02-05 15:30
gesrey Discover Financial Services (NYSE:DFS) is an American financial services company. Founded in 1985, Discover Financial is now a $27 billion (by market cap) major financial services player that employs more than 20,000 people. The company reports results across two business segments: Digital Banking, 98% of FY 2023 revenue; and Payment Services, 2%. On one hand, Discover Financial might look like a bank. And, in a way, that’s exactly what it is. Traditionally speaking, that’s been a pretty good bus ...