Revenue Growth - Total revenues increased by 13% and 10% for the three and six months ended June 30, 2021, respectively, compared to the prior year periods, with 2% of the increase due to changes in foreign currency[110]. - Research revenues rose by 8% and 4% during the three and six months ended June 30, 2021, respectively, with 2% and 1% of the increase attributed to foreign currency fluctuations[111]. - Consulting revenues grew by 22% and 21% for the three and six months ended June 30, 2021, respectively, compared to the prior year periods[108]. - Events revenues increased by 33% and 36% for the three and six months ended June 30, 2021, respectively, compared to the prior year periods[108]. - Revenues from customers outside the U.S. increased by 27% and 26% during the three and six months ended June 30, 2021, respectively[110]. - Research revenues for the three months ended June 30, 2021, increased by 8% year-over-year to $81,002 thousand, while consulting revenues increased by 30% to $40,960 thousand[134]. - Total segment revenues for the six months ended June 30, 2021, reached $242,451 thousand, reflecting a 10% increase compared to the prior year[135]. - Consulting segment revenues increased by 32% during the six months ended June 30, 2021, primarily driven by strong demand for content marketing offerings[137]. - Event segment revenues increased by 36% during the six months ended June 30, 2021, mainly due to higher sponsorship revenues[139]. Client Retention - Client retention improved to 77% from 72%, while wallet retention increased to 96% from 87% year-over-year[105]. Operating Performance - Operating income margin improved to 10.2% for the three months ended June 30, 2021, compared to 9.9% in the prior year[107]. - Net income margin decreased to 6.5% for the three months ended June 30, 2021, down from 10.4% in the prior year[107]. Expenses - Cost of services and fulfillment increased by 19% for the three months and 14% for the six months ended June 30, 2021, with significant contributions from reinstated compensation and benefit costs[114][115]. - Selling and marketing expenses grew by 9% for the three months and 3% for the six months ended June 30, 2021, primarily due to increased compensation and advertising expenses[116][117]. - General and administrative expenses increased by 25% for the three months and 17% for the six months ended June 30, 2021, largely driven by higher compensation and benefit costs[118][119]. - Research segment expenses increased by 14% during the three months ended June 30, 2021, primarily due to a $3.1 million increase in compensation and benefit costs[136]. - Consulting segment expenses increased by 27% during the three months ended June 30, 2021, largely due to reinstating incentive bonus programs[138]. Tax and Interest - Income tax expense surged by $5.2 million during the six months ended June 30, 2021, primarily due to increased U.S. profitability, with an anticipated effective tax rate of approximately 31% for the full year 2021[129]. - The effective tax rate for the three months ended June 30, 2021, was 29.4%, a significant increase from 2.0% in the prior year period[129]. - Interest expense decreased by $0.2 million and $0.7 million during the three and six months ended June 30, 2021, respectively, due to lower average borrowings and interest rates[126]. Cash and Financing - Cash generated from operating activities for the six months ended June 30, 2021, was $70.1 million, a $45.1 million increase from the prior year[141]. - As of June 30, 2021, the company had cash and cash equivalents of $146.4 million, including $62.4 million held outside of the U.S.[151]. - The company entered into a $200.0 million credit agreement, with remaining principal payments totaling $103.1 million as of June 30, 2021[147]. Stock Repurchase - The company plans to repurchase common stock as market conditions warrant, with a remaining stock repurchase authorization of approximately $57.5 million[146]. Integration Costs - Integration costs decreased by $0.4 million and $3.2 million during the three and six months ended June 30, 2021, respectively, due to the completion of the integration of SiriusDecisions, Inc.[125]. Investment Gains - Gain on investments decreased by $2.4 million during the three and six months ended June 30, 2021, attributed to reduced investment gains from underlying funds[128].

Financial Data and Key Metrics Changes - Forrester's contract value grew by $26 million to $320 million, representing a 9% year-over-year growth rate [5] - Revenue increased by 30% to $128.7 million, exceeding the top end of guidance [5] - Net income rose by 4% to $12.7 million, with earnings per share at $0.66, up from $0.65 in the same quarter last year [47] - Operating cash flow reached $29.5 million for the quarter and $70.1 million for the first half of 2021, marking a 180% increase from the prior period [48] Business Line Data and Key Metrics Changes - Research revenues increased by 8% compared to Q2 of 2020 [44] - Consulting revenue grew by 22% year-over-year, marking three consecutive quarters of double-digit growth [45] - Event revenue surged by 33% compared to Q2 of 2020, driven by increased sponsorship revenue [46] Market Data and Key Metrics Changes - Client retention rates improved to 77%, marking the third consecutive quarter of increase [8] - Wallet retention increased to 96%, up 7 points from Q1 of this year [8] - The client count rose to 2,940, an increase of 280 clients year-over-year [8] Company Strategy and Development Direction - Forrester is focused on increasing contract value, generating more cash, and investing in sales, product development, and acquisitions [7] - The launch of Forrester Decisions aims to unify research services and enhance client engagement, expected to drive double-digit contract value growth [30][31] - The company is actively pursuing acquisitions to enhance contract value products and geographical coverage [16] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving 2021 goals despite headwinds from the pandemic and a challenging hiring environment [51] - The company raised its full-year revenue guidance by $12 million and EPS guidance by $0.17 [52][53] - Management highlighted the importance of adapting to a flexible work environment to attract talent [71] Other Important Information - Forrester's consulting organization posted exceptional growth, with international markets achieving their highest bookings quarter ever [18] - The company is committed to advancing its environmental, social, and governance goals, focusing on diversity and inclusion initiatives [21][23] Q&A Session Summary Question: What areas within consulting showed strength in Q2? - Management noted strength in both content marketing and strategy consulting offerings, with good performance across geographic regions [57] Question: What are the expectations for consulting and events in Q3? - Management indicated that Q3 is typically a lighter quarter for events and consulting, with potential revenue step-downs expected [59] Question: Can you provide details on capital allocation plans and share repurchase activity? - The company repurchased $2.7 million in shares during the quarter and plans to be opportunistic with future buybacks [61] Question: How did client growth break down between returning clients and new clients? - Management indicated a balanced split between returning clients and new clients, with significant wins from larger retailers and automotive companies [66] Question: How is the tight labor market impacting hiring goals? - Management acknowledged challenges in talent acquisition but remains committed to aggressive hiring to meet 2022 targets [69]

Forrester Research, Inc. (NASDAQ:FORR) Q1 2021 Earnings Conference Call May 5, 2021 4:30 PM ET Company Participants George Colony - Chairman of the Board and CEO Kelley Hippler - Chief Sales Officer Scott Chouinard - Interim CFO and Treasurer Conference Call Participants Andrew Nicholas - William Blair Vincent Colicchio - Barrington Research Anja Soderstrom - Sidoti Operator Good afternoon. Thank you for joining today's call. With me today is, George Colony, Forrester's Chairman of the Board and CEO; Kelley ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (MARK ONE) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934. FOR THE QUARTERLY PERIOD ENDED March 31, 2021 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934. COMMISSION FILE NUMBER: 000-21433 FORRESTER RESEARCH, INC. (Exact name of registrant as specified in its charter) | Large accelerated filer | ☐ | Accelerated filer | ☒ | | --- | --- | --- ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO Commission File Number 000-21433 Forrester Research, Inc. (Exact name of Registrant as specified in its Charter) (State or other jurisdiction of incorporation o ...

Forrester Research, Inc. (NASDAQ:FORR) Q4 2020 Results Conference Call February 11, 2021 4:30 PM ET Company Participants George Colony - President and Chief Executive Officer Mike Doyle - Chief Financial Officer Kelley Hippler - Chief Sales Officer Scott Chouinard - Chief Accounting Officer Conference Call Participants Andrew Nicholas - William Blair & Company Anja Soderstrom - Sidoti & Company Vincent Colicchio - Barrington Research Operator Good afternoon. Thank you for joining today’s call. With me today ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (MARK ONE) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934. FOR THE QUARTERLY PERIOD ENDED September 30, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934. COMMISSION FILE NUMBER: 000-21433 FORRESTER RESEARCH, INC. (Exact name of registrant as specified in its charter) (State or other jurisdiction of incorporation or organization) 60 Aco ...

Forrester Research, Inc. (NASDAQ:FORR) Q3 2020 Earnings Conference Call October 29, 2020 4:30 PM ET Company Participants George Colony - Founder, Chairman and Chief Executive Officer Kelley Hippler - Chief Sales Officer Michael Doyle - Chief Financial Officer Conference Call Participants Trevor Romeo - William Blair & Company, LLC Vincent Colicchio - Barrington Research Associates, Inc Anja Soderstrom - Sidoti & Company, LLC Allen Klee - National Securities Corporation Operator Good afternoon. Thank you for ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (MARK ONE) FORRESTER RESEARCH, INC. (Exact name of registrant as specified in its charter) (State or other jurisdiction of incorporation or organization) 60 Acorn Park Drive CAMBRIDGE, MASSACHUSETTS (Address of principal executive offices) DELAWARE 04-2797789 (I.R.S. Employer Identification Number) 02140 (Zip Code) (617) 613-6000 (Registrant's telephone number, including area code) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR ...

Forrester Research, Inc. (NASDAQ:FORR) Q2 2020 Earnings Conference Call July 30, 2020 4:30 PM ET Company Participants George Colony - Chairman and Chief Executive Officer Kelley Hippler - Chief Sales Officer Mike Doyle - Chief Financial Officer Carrie Johnson - Chief Research Officer Conference Call Participants Anja Soderstrom - Sidoti Vincent Colicchio - Barrington Research Operator Good afternoon. Thank you for joining today’s call. With me today are George Colony, Forrester’s Chairman of the Board and C ...