Forrester Research, Inc. (NASDAQ:FORR) Q4 2022 Earnings Conference Call February 9, 2023 4:30 PM ET Company Participants Tyson Seely - VP, IR George Colony - Chairman and CEO Chris Finn - CFO Carrie Johnson - Chief Product Officer Nate Swan - Chief Sales Officer Conference Call Participants Andrew Nicholas - William Blair Anja Soderstrom - Sidoti Vincent Colicchio - Barrington Operator Good afternoon and thank you for standing by. Welcome to Forrester's Fourth Quarter and Full Year 2022 Conference Call. At ...

Financial Data and Key Metrics Changes - Forrester's revenue grew 8% year-over-year, impacted by a two-point foreign currency headwind [11] - Margin increased, and earnings per share (EPS) rose 39% year-over-year [11][41] - Net contract value increase (NCVI) was up 7% overall, down three percentage points compared to Q2 [11] - Client retention declined to 75%, and wallet retention was down to 97% [34] Business Line Data and Key Metrics Changes - Research revenues increased by 9% compared to Q3 2021, driven by growth in contract value [33] - Consulting business revenues were flat at $37.4 million compared to the prior year [37] - Events business revenues surged 276% year-over-year, reaching $3.3 million [38] Market Data and Key Metrics Changes - The European business experienced a slowdown due to the Ukraine war and energy uncertainty, with the slowest NCVI growth among global regions [12] - The event business showed strong recovery, with record attendance and sponsorship growth [21] Company Strategy and Development Direction - The company is focused on transitioning clients to the Forrester Decisions research platform, which is expected to constitute one-third of contract value by year-end [14][27] - The strategy includes enhancing client contracts and retention through the new platform, which offers 16 different services [15][72] - The company plans to stop selling new legacy research contracts as of January 1, 2023 [19] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in navigating macroeconomic challenges and emphasized the importance of financial discipline [10][22] - The company anticipates continued macroeconomic headwinds, including recession risks in 2023 [49][50] - Despite challenges, management remains optimistic about long-term growth potential driven by the Forrester Decisions platform [50][52] Other Important Information - The company has raised its margin and EPS guidance for the fourth quarter due to ongoing expense management [13][47] - Cash flow from operating activities year-to-date was $37.8 million, with capital expenditures of $4.2 million [41] - The company plans to provide annual guidance moving forward, rather than quarterly [53] Q&A Session Summary Question: Client retention and conversion rates - Management noted that client retention and wallet retention are expected to remain in the low 70s in the near term due to macroeconomic issues and the transition to Forrester Decisions [58][59] Question: Cost savings areas - Cost savings have been achieved through tighter control on travel and entertainment expenses and non-critical headcount [63] Question: Industry performance - Smaller tech clients are underperforming, while larger clients transitioning to Forrester Decisions are showing improved retention rates [66][67] Question: Hiring a new head of sales - The search for a new Chief Sales Officer is ongoing, with a focus on candidates experienced in scaling businesses and driving metrics-driven sales organizations [75][76] Question: Exposure to small tech clients - The company has some exposure to small tech clients, but it is not characterized as material [82] Question: Sales force growth expectations - The company expects to grow its sales force in 2023, but the rate will depend on macroeconomic conditions [83][85]

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (MARK ONE) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934. FOR THE QUARTERLY PERIOD ENDED September 30, 2022 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934. COMMISSION FILE NUMBER: 000-21433 FORRESTER RESEARCH, INC. (Exact name of registrant as specified in its charter) (State or other jurisdiction of incorporation or organization) 60 Aco ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (MARK ONE) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934. FOR THE QUARTERLY PERIOD ENDED June 30, 2022 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934. COMMISSION FILE NUMBER: 000-21433 FORRESTER RESEARCH, INC. (Exact name of registrant as specified in its charter) (State or other jurisdiction of incorporation or organization) 60 Acorn Pa ...

TAL Education Group (TAL) Q2 2022 Earnings Conference Call July 29, 2022 4:30 PM ET Company Participants Chris Finn - CFO Tyson Seely - VP, IR George Colony - Chairman & CEO Kelley Hippler - Chief Sales Officer Conference Call Participants Trevor Romeo - William Blair Vincent Colicchio - Bernstein Operator Thank you, and hello, everyone. Thanks for joining today's call. Earlier this afternoon, we issued our press release for the second quarter of 2022. If you need a copy, you can find one on our website in ...

Forrester Research, Inc. (NASDAQ:FORR) Q1 2022 Earnings Conference Call May 5, 2022 4:30 PM ET Company Participants Chris Finn - Chief Financial Officer Tyson Seely - Vice President-Investor Relations George Colony - Chairman of the Board & Chief Executive Officer Carrie Johnson - Chief Product Officer Conference Call Participants Andrew Nicholas - William Blair Vincent Colicchio – Barrington Research Anja Soderstrom - Sidoti Operator Good day, ladies and gentlemen, and thank you for standing by. Welcome t ...

Forrester Investor Summary May 5, 2022 Safe Harbor This presentation may contain projections or other forward-looking statements regarding future events or the future financial performance of the Company. These projections or statements are only predictions. Actual events or results may differ materially from those in the projections or other forward-looking statements. Please see the Company's Annual Report to shareholders and its filings with the SEC, including its recent filings on Forms 10-K and 10-Q, f ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (MARK ONE) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934. FOR THE QUARTERLY PERIOD ENDED March 31, 2022 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934. (State or other jurisdiction of incorporation or organization) 60 Acorn Park Drive CAMBRIDGE, MASSACHUSETTS (Address of principal executive offices) DELAWARE 04-2797789 (I.R.S. Employer I ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2021 (I.R.S. Employer Identification No.) FORM 10-K Commission File Number 000-21433 (Mark One) Forrester Research, Inc. (Exact name of Registrant as specified in its Charter) OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO Delaware 04-2797789 (State or oth ...

Forrester Research, Inc. (NASDAQ:FORR) Q4 2021 Earnings Conference Call February 10, 2022 4:30 PM ET Company Participants George Colony – Founder, Chairman, CEO & President Chris Finn – Chief Financial Officer Kelley Hippler – Chief Sales Officer Carrie Johnson – Chief Research Officer Conference Call Participants Trevor Romeo – William Blair Vincent Colicchio – Barrington Research Anja Soderstrom – Sidoti Operator Good afternoon. Thank you for joining today's call. With me today are George Colony, Forreste ...