Q4FY21 SUPPLEMENTAL INFORMATION | --- | --- | |--------------------------------------------------------------|-------| | | Page | | REVENUES | 1 | | NON-GAAP EXPENSES AND PROFITABILITY | 1 | | BALANCE SHEETS | 1 | | CASH FLOW AND OTHER METRICS | 1 | | REPORTED BILLINGS (NON-GAAP) | 2 | | CONSUMER CYBER SAFETY METRICS | 2 | | CONSUMER REVENUES (NON-GAAP) | 2 | | GAAP RESULTS OF OPERATIONS | 3 | | NON-GAAP ADJUSTMENTS | 3 | | NON-GAAP RESULTS OF OPERATIONS | 3 | | SHARE COUNT & DILUTED NET INCOME PER SHARE | ...

Summary of NortonLifeLock Inc. (NLOK) 2021 Investor Day Company Overview - **Company**: NortonLifeLock Inc. (NLOK) - **Event**: 2021 Investor Day held on May 11, 2021 - **Participants**: Key executives including CEO Vincent Pilette and CFO Natalie Derse presented the company's strategy and performance Core Industry Insights - **Industry**: Cyber Safety - **Market Opportunity**: - There are approximately 5 billion people connected to the Internet, with less than 5% currently paying for cyber safety plans, compared to 90% for car insurance in the physical world [10][11] - The company aims to make cyber safety mainstream and significantly increase its customer base from 50 million to 100 million over the next three to five years [8][9] Financial Performance - **Recent Performance**: - Reported billings increased by 17% and revenue by 11% in the last quarter [5] - Direct customer count rose to 23 million, with a goal to double this number [5][9] - **Retention Rates**: - Average retention rate stands at 85%, with first-year retention rates about 10 points lower [15][16] Strategic Goals - **Triple Double Goals**: - Double the number of customers, achieve double-digit growth, and double earnings per share (EPS) within three to five years [9] - **Customer Experience**: - Focus on improving customer experience and Net Promoter Score (NPS) to enhance retention and engagement [9][17] Growth Drivers - **International Expansion**: - Currently, 70% of business is in the U.S., with significant potential for growth in international markets, particularly after acquiring Avira [12][13] - **Product Development**: - Introduction of new products like the Privacy Monitor Assistant to address evolving customer needs [13] - **Partnerships**: - Collaborations with companies like Visa and Aon to enhance cyber safety offerings [14] Financial Guidance - **Revenue Growth Expectations**: - Guidance for 8% to 10% annual growth, with potential for higher growth based on market conditions and strategic initiatives [24][26] - **M&A Strategy**: - M&A is viewed as a key growth accelerator, with a focus on acquiring companies that can enhance the customer base and product offerings [27][51] Investment Strategy - **Capital Allocation**: - Plans to allocate a third of free cash flow to dividends, a third to M&A, and a third to share buybacks [53] - **Marketing Investment**: - Increased marketing budget from $200 million to $300 million to support growth initiatives [33] Integration of Acquisitions - **Avira Integration**: - Successful integration of Avira's operations within 86 days, with plans for product integration to enhance the Norton 360 platform [58][59] Conclusion - **Future Outlook**: - NortonLifeLock is positioned for significant growth in the cyber safety market, with a strong focus on customer experience, international expansion, and innovative product offerings. The leadership team is committed to executing their strategic vision and achieving their ambitious growth targets.

NortonLifeLock Inc. (NLOK) Q3 2021 Results Earnings Conference Call February 4, 2021 5:00 PM ET Company Participants Mary Lai - Head, Investor Relations Vincent Pilette - Chief Executive Officer Natalie Derse - Chief Financial Officer Conference Call Participants Gregg Moskowitz - Mizuho Saket Kalia - Barclays Brad Zelnick - Credit Suisse Fatima Boolani - UBS Matt Logan - RBC Capital Keith Weiss - Morgan Stanley Walter Pritchard - Citi Yi Fu Lee - Oppenheimer Shaul Eyal - Oppenheimer Operator Good afternoon ...

NortonLifeLock Inc. (NLOK) Q2 2021 Earnings Conference Call November 5, 2020 5:00 PM ET Company Participants Mary Lai - Head of IR Vincent Pilette - CEO Natalie Derse - CFO Conference Call Participants Saket Kalia - Barclays Gregg Moskowitz - Mizuho Fatima Boolani - UBS Walter Pritchard - Citi Operator Good afternoon everyone, thank you for standing by. My name is Paul, and I will be your conference operator today. I would like to welcome everyone to the NortonLifeLock Fiscal 2021 Second Quarter Earnings Ca ...

NortonLifeLock Inc. (NLOK) Q1 2021 Earnings Conference Call August 6, 2020 5:00 PM ET Company Participants Soohwan Kim - Head of IR Vincent Pilette - CEO Natalie Derse - CFO Conference Call Participants Keith Weiss - Morgan Stanley Fatima Boolani - UBS Saket Kalia - Barclays Walter Pritchard - Citi Yi Fu Lee - Oppenheimer Operator Ladies and gentlemen, thank you for standing by, and welcome to the Fiscal 1Q '21 Earnings Call. At this time, all participants are in a listen-only mode. After the speakers' pres ...