Financial Data and Key Metrics Changes - Service revenues increased by 9% to PHP 41.5 billion in Q1 2020, driven primarily by data and broadband services [6][10][12] - EBITDA rose by 8% to PHP 21.6 billion, with an EBITDA margin remaining at 52% [8][13] - Telco core income decreased by 5% year-on-year to PHP 6.9 billion due to higher depreciation and financing costs [8][16] - Reported income was PHP 5.9 billion, a 12% decrease from the previous year [17] Business Line Data and Key Metrics Changes - Consumer Individual business group revenues grew by 20% to PHP 20.2 billion [6][7] - PLDT Enterprise revenues increased by 3% to PHP 10.1 billion [7] - PLDT Home revenues rose by 5% to PHP 9.6 billion [7] - International and carrier business group revenues fell by 25% to PHP 1.6 billion [7] Market Data and Key Metrics Changes - Data revenues accounted for 71% of total revenues, up from 45% in Q1 2017 [10][11] - Mobile Internet revenues surged nearly 40% year-on-year [12] - Home broadband revenues increased by 9% [12] - Mobile data traffic reached 634 petabytes, doubling from Q1 2019 [27] Company Strategy and Development Direction - The company is prioritizing network rollout projects that uphold service quality amid the pandemic [22][24] - Focus on enhancing customer experience through quicker installations and repairs [32][36] - Emphasis on digital solutions and online platforms to adapt to the new normal [41][45] - Plans to maintain a dividend payout policy of 60% of telco core income, subject to economic conditions [55] Management's Comments on Operating Environment and Future Outlook - Management noted uncertainties regarding the full-year core income guidance due to the impact of COVID-19 [50][52] - Revenue growth is expected to soften in Q2 but remain higher than the previous year [53] - The company anticipates a 20% to 25% reduction in CapEx due to supply chain difficulties [54] - Management remains optimistic about the demand for data services and the resilience of the network [86] Other Important Information - PLDT's net debt stood at approximately US$3.4 billion, with a net debt-to-EBITDA ratio of 2.03 times [18] - The company has implemented payment relief measures for customers during the pandemic [115] - Significant growth in Voyager Innovations' digital financial services, with strong support from shareholders [17][112] Q&A Session Summary Question: How much is the decrease from the planned PHP83 billion CapEx in 2020 and which business segment is affected? - The CapEx decline is about 20%, mainly due to restrictions on accessing certain locations [60] Question: Insights on current subscriber behavior and plans consumers are subscribing to? - GIGA offers are popular among mobile subscribers, while fixed wireless and fiber are gaining traction in home services [64][66] Question: How much has PLDT spent on community support during the pandemic? - PLDT has provided various forms of support but does not disclose specific spending figures [74][78] Question: How is the installation team capacity compared to pre-COVID levels? - The installation team is operating at about 60% to 70% capacity due to COVID-19 restrictions [80] Question: Clarification on guidance of low mid single-digit quarter-on-quarter contraction? - All segments are expected to show growth compared to 2019, with a collaborative effort across the company [82] Question: Are customers scaling down operations in the Enterprise segment? - While some small and medium enterprises are impacted, there are opportunities in sectors like BPOs [96][99]

| --- | --- | --- | |-------|-------|-------| | | | | | | | | PLDT: Service Revenues (by Business Segment) (in Php) Individual Enterprise Home International and Carrier APLDT 1Q2020 vs 1Q2019 20.2bn 49% 9.6bn 23% 10.1bn 24% 20% +3.3bn 3% +0.3bn 5% +0.5bn Consumer and Enterprise 1.6bn 4% 39.9bn 96% of Service Revenues 41.5bn 9% +3.5bn 11% +4.1bn 25% -0.5bn Total Service Revenues 2 APLDT PLDT Group: 1Q 2020 Financial Highlights (in Php) Service Revenues (net of interconnection costs) Cash Opex, Subsidies, Pro ...

PLDT Inc. (NYSE:PHI) Q4 2019 Earnings Conference Call March 5, 2020 2:00 AM ET Company Participants Melissa Vergel de Dios - Head of Investor Relations Al Panlilio - Chief Revenue Officer & President of Smart Communication Anabelle Lim Chua - Chief Finance Officer Ray Espinosa - Senior Adviser to the Chairman and Chief Executive Officer Jane Basas - Head of Wireless Business Juan Victor - Senior Vice President Butch Jimenez - Senior Vice President & Head of PLDT Home Conference Call Participants Arthur Pine ...

FINANCIAL AND OPERATING RESULTS 5 th March 2020 | --- | --- | --- | --- | --- | --- | |-------|--------------------------------------------------|----------------|-----------------|-------------|------------| | | | 4Q2019 | vs 4Q 2018 | | vs 3Q 2019 | | | | 19.4bn 47% | +18% +2.9bn | | +7% +1.2bn | | | | 10.0bn 24% | +3% +0.2bn 47 % | | +2% +0.2bn | | | | 9.6bn 23% | +6% +0.5bn | | +4% +0.4bn | | | Consumer and Enterprise | 39.1bn 94% | 10% + 3.7bn | | 5% +1.8bn | | | International/Carrier | 2.3bn 6% | +6% ...