PayPal Holdings, Inc. Conference Call Summary Company Overview - **Company**: PayPal Holdings, Inc. (NASDAQ: PYPL) - **Date**: June 14, 2022 - **Participants**: Douglas Bland (Senior Vice President and Head of Consumer), Daniel Perlin (RBC Capital Markets) Key Points Company Structure and Strategy - Douglas Bland has extensive experience in financial services, having worked in various roles including running startups and managing P&Ls at major financial institutions [4][5] - PayPal has undergone a reorganization to align with customer segments, focusing on both consumer and merchant sides to drive efficiency and effectiveness [6][7] - The company aims to streamline decision-making processes and enhance product velocity by creating a holistic view of customer interactions [6][7] Consumer Engagement and Product Focus - PayPal is focused on reinforcing its checkout business, ensuring a seamless and fast experience for consumers [10] - The company has successfully launched products like Buy Now Pay Later, which has seen significant uptake, and aims to enhance the consumer value proposition beyond just secure payments [11][24] - PayPal is leveraging its acquisition of Honey to provide discounts and savings to consumers, especially in the context of rising inflation [11][13] Market Conditions and Opportunities - The current economic environment, characterized by inflation at 40-year highs, presents a unique opportunity for PayPal to assist both consumers and merchants [13][14] - PayPal is exploring ways to help consumers save money while also driving higher average order values (AOV) for merchants [40] Digital Wallet and Competitive Landscape - PayPal is committed to enhancing its digital wallet and Venmo offerings, focusing on user experience and engagement [16][17] - The company has observed that users of its digital wallet generate twice the average revenue per account compared to those who only use checkout [17] - PayPal is continuously optimizing its services based on customer feedback and market demands [16][17] Venmo Insights - Venmo has over 85 million users and has seen a rebound in engagement after a pandemic-related drop-off [28] - The company is launching partnerships with major merchants like Amazon to enhance Venmo's utility and monetization potential [29] - There is a significant overlap between PayPal and Venmo user bases, allowing for shared infrastructure and synergies [31] Financial Services and Future Innovations - PayPal is exploring partnerships to manage balance sheet risks while offering products like Buy Now Pay Later [24][25] - The company has launched a high-yield savings account in partnership with Synchrony Bank, offering rates significantly above the national average [37][38] - PayPal is also venturing into crypto services through partnerships, indicating a selective approach to expanding its financial services portfolio [38] Engagement Metrics and Future Outlook - PayPal is focused on driving engagement metrics such as user acquisition, monetization, and attrition rates [45] - The company believes there is significant growth potential in its existing customer base and is committed to unlocking value through enhanced product offerings and customer engagement strategies [45] Additional Insights - PayPal is shifting its focus from QR code initiatives to enhancing card activities, indicating a strategic pivot in resource allocation [19][20] - The company emphasizes the importance of maintaining customer trust while exploring new monetization strategies for Venmo [35] - Overall, PayPal is optimistic about its growth trajectory and the opportunities presented by its scale and brand strength [45]

PayPal Holdings, Inc. Conference Call Summary Company Overview - **Company**: PayPal Holdings, Inc. (NASDAQ: PYPL) - **Event**: BofA 2022 Global Technology Conference - **Date**: June 9, 2022 - **Participants**: Dan Schulman (President and CEO), Jason Kupferberg (Bank of America Merrill Lynch) Key Industry Insights - **E-commerce Growth**: PayPal has maintained or gained market share in e-commerce over the past six years, with a significant focus on improving Checkout services [5][34] - **Checkout Performance**: PayPal Checkout is only chosen by users about 50% of the time when available, indicating room for improvement [4][8] - **Market Position**: PayPal is approximately eight times larger than the next largest digital wallet, with 35 million merchant accounts and nearly 400 million consumer accounts [5][6] Core Strategic Initiatives - **Checkout Enhancements**: - Aiming for 99.999% uptime in Checkout services, improving from 99.9% to over 99.99% [6] - Reducing latency in Checkout processes to enhance user experience [6] - Focusing on better integration of Checkout within merchant platforms [7][8] - **Buy Now, Pay Later (BNPL)**: - BNPL services are expected to drive a 21% increase in Checkout usage, with 200,000 merchants already adopting this feature [7] - Emphasis on providing no late fees for consumers and no incremental fees for merchants [7] Financial Performance and Guidance - **Revenue Growth**: Anticipated acceleration in revenue growth throughout 2022, with Q4 expected to show mid-teens growth [48][51] - **Impact of eBay Transition**: The transition away from eBay has significantly reduced its contribution to PayPal's revenue, now accounting for only 2-3% [50] - **Macroeconomic Environment**: Concerns about inflation and potential recession, particularly in Europe, with a cautious outlook for the U.S. economy [21][26] Customer Engagement Strategy - **Focus on Engagement**: Shift towards maximizing average revenue per account (ARPA) rather than solely focusing on net new active accounts [14][18] - **User Experience Improvements**: Plans to enhance user experience through passwordless login and better integration of services within the app [8][45] Competitive Landscape - **Market Leadership**: PayPal is positioned as a market leader in digital wallets and Checkout services, with a strong brand trust among consumers [43][44] - **Super App Strategy**: PayPal aims to expand its offerings into a super app, integrating various financial services and enhancing user experience [41][46] Risks and Challenges - **Geopolitical and Economic Risks**: The current geopolitical environment poses risks to the macroeconomic landscape, with potential impacts on consumer spending and overall economic health [21][26] - **Consumer Spending Trends**: Lower-income consumers are beginning to cut back on discretionary spending, which could affect transaction volumes [25][27] Conclusion - PayPal is focusing on enhancing its Checkout services, improving user engagement, and navigating a challenging macroeconomic environment while maintaining its market leadership in digital payments. The company is optimistic about future growth but remains cautious about external economic factors.

PayPal Holdings Inc. (NASDAQ:PYPL) Barclays 2022 Emerging Payments and Fintech Forum May 17, 2022 12:00 PM ET Company Participants Lucinda Turner - VP, Large Enterprise Conference Call Participants Ramsey Clark El-Assal - Barclays Ramsey Clark El-Assal Welcome back, everybody, to the keynote lunch time address, and we have -- very honored to have Cindy Turner, VP of Large Enterprise, with us from PayPal. Cindy, thank you so much for being here today. Lucinda Turner Thank you so much, Ramsey, for having me. ...

PayPal Holdings, Inc. (NASDAQ:PYPL) Q1 2022 Earnings Conference Call April 27, 2022 5:00 PM ET Company Participants Gabrielle Rabinovitch - SVP, Corporate Finance & IR Daniel Schulman - President, CEO & Director John Rainey - CFO & EVP, Global Customer Operations Conference Call Participants Lisa Ellis - MoffettNathanson Tien-Tsin Huang - JPMorgan Chase & Co. Darrin Peller - Wolfe Research Jason Kupferberg - Bank of America Merrill Lynch Michael Ng - Goldman Sachs Group Bryan Keane - Deutsche Bank David Tog ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2022. OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Transition Period from to . Commission file number 001-36859 PayPal Holdings, Inc. (Exact Name of Registrant as Specified in Its Charter) | --- | --- | --- | --- | |-------------------------- ...

PayPal Holdings, Inc. (NASDAQ:PYPL) Bank of America's 2022 Electronic Payment Symposium March 22, 2022 2:15 PM ET Company Participants Darrell Esch - SVP, GM Venmo Conference Call Participants Jason Kupferberg - Bank of America Jason Kupferberg Hi, everyone. I'm Jason Kupferberg, the Payments & IT Services Analyst here at Bank of America. Very excited to have with us from PayPal, the Senior Vice President and General Manager of the Venmo business, Darrell Esch. He was with us last year, we're happy to have ...

PayPal Holdings, Inc. Conference Call Summary Company Overview - **Company**: PayPal Holdings, Inc. (NASDAQ: PYPL) - **Event**: Morgan Stanley Technology, Media and Telecom Conference 2022 - **Date**: March 8, 2022 - **Participants**: Dan Schulman (President and CEO), James Faucette (Morgan Stanley) Key Industry Insights - **E-commerce Growth**: The secular growth of e-commerce is expected to continue accelerating, with a notable shift towards digital commerce as the divide between online and offline retail diminishes [7][8] - **Digital Payments**: There is a global trend towards digitization of payments, with cash usage declining and central banks exploring digital currencies [8] - **Digital Wallets**: The adoption of digital wallets is increasing, with PayPal gaining significant market share in the checkout space [8] Company Performance and Financials - **Revenue Exposure**: PayPal's exposure to Russia and Ukraine is approximately 0.5% of revenues, with services suspended in Russia due to the ongoing conflict [4] - **Growth Metrics**: In Q4, excluding eBay, PayPal's growth was 22%, and year-over-year growth was 25% [10] - **Customer Growth**: PayPal added 120 million customers in the last two years, with varying engagement levels across segments [9] Strategic Initiatives - **Digital Wallet Launch**: The digital wallet, launched in October, has achieved 50% penetration in the consumer base, significantly increasing average revenue per active user (ARPA) [18][21] - **Buy Now Pay Later (BNPL)**: The BNPL service is being adopted by 1.2 million merchants across seven countries, with a growth rate of 200-300% year-over-year [40] - **Crypto Services**: PayPal has simplified crypto transactions, allowing users to buy, hold, and sell crypto easily, which is part of a broader roadmap for digital assets [43] Market Challenges and Opportunities - **E-commerce Dynamics**: The overall e-commerce growth was lower than expected during the holiday season, impacted by inflation and supply chain issues [15][16] - **Competitive Landscape**: The FinTech space is becoming increasingly competitive, with a focus on super app development and integrated financial services [53][55] - **International Expansion**: PayPal is focusing on markets like China and Japan, leveraging acquisitions like Paidy to enhance its presence in these regions [36][37] Future Outlook - **Revenue Growth Projections**: PayPal aims to exit the year with over 20% revenue growth, driven by ongoing initiatives and normalization of e-commerce growth [19][63] - **Acquisition Strategy**: The company plans to remain disciplined in acquisitions, focusing on strategic fit and financial sense, while also continuing to buy back stock [67][68] Additional Insights - **Engagement Focus**: PayPal is shifting its focus towards increasing engagement with existing users rather than solely acquiring new accounts, with transaction per active account (TPA) reaching an all-time high [29][35] - **Checkout Improvements**: Continuous investments in checkout processes are expected to enhance user experience and drive revenue growth [62] This summary encapsulates the key points discussed during the conference call, highlighting PayPal's strategic direction, market dynamics, and financial performance.

PAYPAL HOLDINGS, INC. (NASDAQ: PYPL) Q4'21 FY'21 USD $ YoY Change USD $ YoY Change Net Revenues $6.9B 13%* $25.4B 17%* $4.3B 30% GAAP Operating Income $1.1B 9% EPS $0.68 (49%) $3.52 (1%) Non-GAAP$4.60 19% Operating Income $1.5B 0% $6.3B 17% President and CEO Dan Schulman EPS $1.11 4% Q4/FY 2021 Results 1 Fourth Quarter and Full Year 2021 Results San Jose, California | February 1, 2022 Q4'21: Solid finish to another strong year • Total Payment Volume (TPV) of $339.5 billion, growing 23% on a spot and FX-neut ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2021. OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to . Commission file number 001-36859 PayPal Holdings, Inc. (Exact Name of Registrant as Specified in Its Charter) Delaware 47-2989869 (State or Other Jurisdiction of Incorp ...