Synchronoss Technologies, Inc. (NASDAQ:SNCR) Q4 2022 Earnings Conference Call March 7, 2023 4:30 PM ET Company Participants Jeff Miller - President and Chief Executive Officer Lou Ferraro - Chief Financial Officer Conference Call Participants Josh Nichols - B. Riley Michael Latimore - Northland Capital Markets Operator Good afternoon. Welcome to Synchronoss Technologies Fourth Quarter and Full Year 2022 Earnings Conference Call. Joining us today are Synchronoss Technologies President and CEO, Jeff Miller; ...

Financial Data and Key Metrics Changes - In Q3 2022, total revenue decreased by 14% to $59.9 million from $69.8 million in the prior year period, primarily due to deferred revenue runoff, divestiture of assets, unfavorable foreign exchange impacts, and a slowdown in purchasing activity [41][42] - Adjusted EBITDA decreased by 7% to $11.5 million, with a margin of 19.1%, compared to $12.3 million and 17.6% in the prior year period [46] - Net loss improved to $1.3 million or negative $0.01 per share, compared to a net loss of $9.8 million or negative $0.11 per share in the prior year [45] Business Line Data and Key Metrics Changes - Cloud revenue was $38.6 million, down 11% year-over-year, but accounted for 64% of total revenue, up from 62% in the same period last year [36] - Digital revenue decreased by 33% year-over-year to $9.6 million, making up 16% of total revenue [37] - Messaging revenue was $11.7 million, down 5% year-over-year, representing 20% of total revenue [37] Market Data and Key Metrics Changes - The company experienced a negative impact of approximately $1.8 million from foreign currency fluctuations in Q3, contributing to the overall revenue decline [42] - The global economic environment, including foreign exchange, represented revenue headwinds across all business lines, causing delays in customer decisions and slowing mobile handset purchases [14] Company Strategy and Development Direction - The company continues to execute its cloud-first strategy, focusing on subscriber growth and cloud invoiced revenue growth, which reached 65% of total revenue for the first nine months of 2022, up from 58% in the previous year [9][41] - The company aims to simplify its business composition to highlight the strong profit and growth profile of its cloud business while driving free cash flow improvements [14] - New customer agreements and expansions, including a letter of intent with a Tier 1 global operator, are expected to contribute significantly to future revenue [20][21] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the challenging macroeconomic environment but emphasized the solid fundamentals of the business and the ongoing focus on profitability and cash flow generation [33][34] - The company expects continued double-digit growth in cloud subscribers and invoiced cloud revenue, projecting incremental increases in revenue and EBITDA in Q4 [48][49] - The anticipated growth in 2023 is contingent on the macroeconomic landscape, but improvements in the cloud business are expected to drive overall EBITDA performance [64] Other Important Information - The company has made significant operational improvements, evidenced by an $11.8 million improvement in operating income driven by cost reductions [52] - The company is maintaining its full-year 2022 adjusted EBITDA expectations between $48 million and $55 million, while adjusting total GAAP revenue expectations to between $253 million and $260 million [50][51] Q&A Session Summary Question: Cost improvement initiatives and future plans - Management confirmed that the primary cost-saving actions are completed, but they continue to examine the operating cost structure for further efficiencies [56] Question: Revenue expectations from new Tier 1 customer - Management indicated that the new customer is expected to generate over $50 million in revenue over the life of the contract, with approximately $1 million expected in Q4 from initial implementation and professional services [58][59] Question: Outlook for product categories and EBITDA growth - Management anticipates that cloud will continue to grow as a percentage of overall revenue, while messaging and digital will also grow but at a moderated pace [63] - The macroeconomic landscape will influence EBITDA growth, but improvements in the cloud business are expected to drive overall performance [64]

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2022 Or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 001-40574 SYNCHRONOSS TECHNOLOGIES, INC. (Exact name of registrant as specified in its charter) Delaware 06-15 ...

Synchronoss Technologies, Inc. (NASDAQ:SNCR) Q2 2022 Earnings Conference Call August 9, 2022 4:30 PM ET Company Participants Jeff Miller - President & Chief Executive Officer Taylor Greenwald - Chief Financial Officer Conference Call Participants Josh Nichols - B. Riley Jon Hickman - Ladenburg Thalmann Aditya Dagaonkar - Northland Capital Operator Good afternoon. Welcome to Synchronoss Technologies Second Quarter 2022 Earnings Conference Call. Joining us today are Synchronoss Technologies' President and Chi ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2022 Or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 001-40574 SYNCHRONOSS TECHNOLOGIES, INC. (Exact name of registrant as specified in its charter) Delaware 06-1594540 ...

Synchronoss Technologies, Inc. (NASDAQ:SNCR) Q1 2022 Earnings Conference Call May 10, 2022 4:30 PM ET Company Participants Jeff Miller - President and Chief Executive Officer Taylor Greenwald - Chief Financial Officer Conference Call Participants Josh Nichols - B. Riley Jon Hickman - Ladenburg Operator Good afternoon and welcome to Synchronoss Technologies Fiscal First Quarter 2022 Earnings Conference Call. Joining us today are Synchronoss Technologies’ President and CEO, Jeff Miller; and CFO, Taylor Greenw ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 001-40574 SYNCHRONOSS TECHNOLOGIES, INC. (Exact name of registrant as specified in its charter) Delaware 06-1594540 (State or other jurisdiction of incorporation o ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2021 Or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 001-40574 SYNCHRONOSS TECHNOLOGIES, INC. (Exact name of registrant as specified in its charter) (State or other jurisdiction of i ...

Synchronoss Technologies, Inc. (NASDAQ:SNCR) Q4 2021 Earnings Conference Call March 8, 2022 4:30 PM ET Company Participants Jeff Miller - CEO Taylor Greenwald - CFO Conference Call Participants Josh Nichols - B. Riley Mike Latimore - Northland Capital Jon Hickman - Ladenburg Operator Good afternoon. Welcome to Synchronoss Technologies Fiscal Fourth Quarter and Full Year 2021 Earnings Conference Call. Joining us today are Synchronoss Technologies President and CEO, Jeff Miller, and CFO, Taylor Greenwald. Fol ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2021 Or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 001-40574 SYNCHRONOSS TECHNOLOGIES, INC. (Exact name of registrant as specified in its charter) Delaware 06-15 ...