Trupanion, Inc. (NASDAQ:TRUP) Q3 2020 Earnings Conference Call October 29, 2020 4:30 PM ET Company Participants Laura Bainbridge - Head of Corporate Communications Darryl Rawlings - CEO Tricia Plouf - CFO Margi Tooth - Chief Revenue Officer Conference Call Participants Shweta Khajuria - RBC Capital Markets Mark Argento - Lake Street Capital Jonathan Block - Stifel Financial Corp Operator Greetings, and welcome to the Trupanion Third Quarter 2020 Results Call. At this time, all participants are in a listen-o ...

Trupanion, Inc. (NASDAQ:TRUP) Q2 2020 Earnings Conference Call August 4, 2020 4:30 PM ET Company Participants Laura Bainbridge - Head of Corporate Communications Darryl Rawlings - CEO Tricia Plouf - CFO Marty Orloff - Territory Partners Conference Call Participants Shweta Khajuria - RBC Capital Markets Maria Ripps - Canaccord Genuity Mark Argento - Lake Street Capital Jon Block - Stifel David Westenberg - Guggenheim Securities Greg Gibas - Northland Securities Operator Greetings, and welcome to the Trupanio ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2020 or ☐TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____ to ____ Commission File Number: 001-36537 TRUPANION, INC. (Exact name of registrant as specified in its charter) (State or other jurisdiction of incorporati ...

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) For the quarterly period ended March 31, 2020 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____ to ____ Commission File Number: 001-36537 TRUPANION, INC. (Exact name of registrant as specified in its charter) Delaware 83-0480694 (State or other juri ...

Three and Twelve Months Ended December 31, 2019 Supplementary Information | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | |-----------------------------------------------------------------------------------------------------------------|-------|-------|---------------------------------------------------|-------|-------|-------|----------------------------------------------------|-------|-------| | (in thousands, except share data) | | 2019 | Three Months Ended December 31, \n \n(unaudited) | | ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2019 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____ to ____ Commission File Number: 001-36537 TRUPANION, INC. (Exact name of registrant as specified in its charter) Delaware 83-0480694 (State or other jurisdict ...

November 2019 Trupanion Investor Presentation | --- | --- | |--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ...

Three and Nine Months Ended September 30, 2019 Supplementary Information | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | |-----------------------------------------------------------------------------------------------------------------|-------|-----------------------------------------|--------|-------|-------------------------|-------|----------------------------------------|-------|-----------------------| | | | Three Months Ended September 30, \n2019 | | | \n2018 | | Nine Months Ended Septem ...

Financial Data and Key Metrics Changes - Revenue grew 27% year-over-year, reaching $99.3 million, marking the highest growth rate since Q1 2018 [10][20] - Adjusted operating income increased 35% to $12.6 million, with a target of around $45 million for the year [11][22] - Net income for the quarter was $0.8 million, down from $1.2 million in the prior year [21][23] - Monthly average revenue per pet increased by 7% year-over-year to $58.12 [20][21] Business Line Data and Key Metrics Changes - Subscription revenue grew 23% year-over-year to $82.6 million, with total enrolled pets increasing 23% to approximately 614,000 [20][21] - Subscription gross margin was 19.5%, aligning with the annual target of 18% to 21% [21] - Other business revenue, primarily B2B, totaled $16.7 million, up 55% year-over-year [21] Market Data and Key Metrics Changes - The company noted a favorable industry backdrop, with revenue growth for the pet insurance category accelerating from mid-teens in 2009 to low 20s in 2018 [13] - Organic searches for "Trupanion" increased significantly, representing over 40% of the volume of queries compared to "pet insurance" [14] Company Strategy and Development Direction - The company aims to grow revenue within the range of 20% to 30% over the next decade, targeting an internal rate of return on pet acquisition spend of 30% to 40% [11][12] - Trupanion is focused on building partnerships with veterinary practices and enhancing its software capabilities to improve customer experience [16][17] - The company plans to invest in areas such as inside sales, software deployment, and reducing 90-day churn [12][18] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the growth potential in the pet insurance market, with a significant runway for growth as market penetration remains low [18] - The American Veterinary Medical Association's revised policy encouraging veterinarians to educate clients about pet insurance is seen as a positive development for the industry [14] - Management acknowledged the competitive landscape but emphasized the company's strong brand recognition and customer experience as key differentiators [15][19] Other Important Information - The company announced a share repurchase program authorized for up to $15 million over the next 12 months [27] - A settlement with the California Department of Insurance was reached, involving a $500,000 fine related to call center licensing [25][26] Q&A Session Summary Question: What initiatives helped with conversion rates in the quarter? - Management indicated that investments in various initiatives contributed to improved conversion rates, with ongoing efforts to leverage these areas for future growth [34] Question: What is the outlook for fixed expenses as a percentage of sales? - Management stated that while fixed expenses were at 5% of revenue, they expect slight fluctuations but feel well-positioned for 2020 [35] Question: Can you comment on the pricing environment in California? - Management noted that California has a higher inflation rate and longer cycles for rate increases, impacting pricing strategies [42][54] Question: What is driving momentum in the other business segment? - Management highlighted that the other business segment is trending well, with a focus on building acceptance of high-quality medical insurance among veterinarians [60] Question: How does the company view new competitors in the market? - Management believes that while competition is increasing, it does not pose a significant threat and may help accelerate overall market growth [62] Question: What are the expectations for conversion rates moving forward? - Management expects conversion rates to continue trending upward over the next five to ten years, driven by brand awareness and effective marketing strategies [76]

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2019 (855) 727 - 9079 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____ to ____ Commission File Number: 001-36537 TRUPANION, INC. (Exact name of registrant as specified in its charter) Delaware 83-0480694 ...