Willis Towers Watson PLC (NASDAQ:WTW) Q4 2023 Earnings Conference Call February 6, 2024 9:00 AM ET Company Participants Carl Hess - Chief Executive Officer Andrew Krasner - Chief Financial Officer Conference Call Participants Gregory Peters - Raymond James Elyse Greenspan - Wells Fargo Robert Cox - Goldman Sachs Michael Zaremski - BMO David Motemaden - Evercore ISI Andrew Kligerman - TD Cowen Yaron Kinar - Jeffries Mark Marcon - Baird Mark Shields - Keefe, Bruyette & Woods Joshua Shanker - Bank of America M ...

WTW Earnings Release Supplemental Materials October 26, 2023 2023 Third Quarter Financial Results wtwco.com © 2023 WTW. All rights reserved. WTW Forward-Looking Statements This document contains 'forward-looking statements' within the meaning of Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act of 1934, which are intended to be covered by the safe harbors created by those laws. These forward-looking statements include information about possible or assumed future resul ...

Willis Towers Watson PLC (NASDAQ:WTW) Q3 2023 Earnings Conference Call October 26, 2023 9:00 AM ET Company Participants Carl Hess - CEO & Director Andrew Krasner - CFO Conference Call Participants Rob Cox - Goldman Sachs Mark Hughes - Truist Securities Michael Zaremski - BMO Shlomo Rosenbaum - Stefil David Motemaden - Evercore ISI Yaron Kinar - Jeffries Michael Ward - Citi Mark Marcon - R.W. Baird Mark Shields - KBW Brian Meredith - UBS Joshua Shanker - Bank of America Operator Good morning. Welcome to the ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to ___________ Commission File Number: 001-16503 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY (Exact name of registrant as specified in its charter) Irelan ...

Willis Towers Watson PLC (NASDAQ:WTW) Q2 2023 Earnings Conference Call July 27, 2023 9:00 AM ET Company Participants Carl Hess - CEO & Director Andrew Krasner - CFO Conference Call Participants Elyse Greenspan - Wells Fargo Securities Charles Peters - Raymond James & Associates Jon Newsome - Piper Sandler & Co. David Motemaden - Evercore ISI Michael Ward - Citigroup Mark Marcon - Robert W. Baird & Co. Michael Zaremski - BMO Capital Markets Yaron Kinar - Jefferies Brian Meredith - UBS Mark Hughes - Truist Se ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to ___________ Commission File Number: 001-16503 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY (Exact name of registrant as specified in its charter) Ireland (Ju ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to ___________ Commission File Number: 001-16503 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY (Exact name of registrant as specified in its charter) Ireland (J ...

Willis Towers Watson Public Limited Company (NASDAQ:WTW) Q1 2023 Earnings Conference Call April 27, 2023 9:00 AM ET Company Participants Carl Hess - Chief Executive Officer Andrew Krasner - Chief Financial Officer Conference Call Participants C. Gregory Peters - Raymond James Paul Newsome - Piper Sandler Elyse Greenspan - Wells Fargo Andrew Kligerman - Credit Suisse Michael Zaremski - BMO David Motemaden - Evercore ISI Mark Marcon - Baird Yaron Kinar - Jefferies Charlie Lederer - Citi Meyer Shields - Keefe, ...

Revenue Segmentation - The company generated 60% of its revenue from the Health, Wealth & Career segment and 40% from the Risk & Broking segment for the year ended December 31, 2022[20]. - The Health, Wealth & Career segment generated 60% of total revenue, while the Risk & Broking segment accounted for 40% for the years ended December 31, 2022, 2021, and 2020[20]. - A significant portion of revenue in the Health & Benefits business comes from recurring work, with contracts typically being annual or multi-year[25]. - The Retirement business has high client retention rates, with a significant portion of revenue derived from recurring work and multi-year contracts[28]. - The Benefits Delivery & Administration business generates recurring revenue from commissions and long-term service contracts, typically ranging from three to five years[37]. - The company’s Investments business provides discretionary investment management solutions, with the majority of revenue driven by retainer contracts[31]. Client Base and Market Presence - Approximately 93% of the FTSE 100, 89% of the Fortune 1000, and 90% of the Fortune Global 500 companies are clients of the company[18]. - The company operates in over 140 countries, providing services across various industries, with no single customer accounting for more than 10% of consolidated revenue[18]. - The company operates in attractive markets with a diversified platform across geographies, industries, segments, and lines of business[65]. - The Risk & Broking segment provides a broad range of risk advice and insurance brokerage services to clients worldwide, from small businesses to multinational corporations[42]. Employee and Talent Management - The total number of employees as of December 31, 2022, is approximately 46,600, with 24,000 in Health, Wealth & Career, 14,000 in Risk & Broking, and 8,600 in Corporate and Other[69]. - Hires increased by 34% over 2021, totaling over 9,700, with approximately 2,400 open positions at year-end[72]. - Voluntary turnover excluding seasonal employees stabilized at 15.2% in 2022, consistent with 2021, while pre-COVID-19 attrition averaged around 12.0%[69]. - The company’s ability to attract and retain qualified personnel is crucial for its operational success and future prospects[78]. - The company launched WTW Work Styles in 2022, offering office-based, hybrid, and remote working solutions to attract and retain talent[77]. Strategic Priorities and Growth - The company aims to grow at or above market in priority areas, focusing on core opportunities with the highest growth and return[68]. - The company’s strategic priorities include grow, simplify, and transform, aiming to accelerate revenue, margin improvement, and earnings growth[66]. - The company emphasizes strategic planning and innovation, with Anne Pullum playing a key role in determining the company's strategy[113]. Technology and Operational Efficiency - The company emphasizes the importance of technology and integrated service delivery to enhance client experience and operational efficiency[24]. - The company leverages technology to enhance client experiences and improve operational efficiency, aiming to transform operations for better savings and client satisfaction[68]. - The company is committed to enhancing its operational efficiency and market presence through strategic leadership and governance[116]. Diversity and Inclusion - The company has a commitment to Inclusion and Diversity, focusing on increasing female representation and overall diversity in leadership levels[70]. - The board composition will be 40% female after the 2023 Annual General Meeting, maintaining representation from the LGBT+ and Black communities[74]. - The board's composition is currently 44% female, with plans for further diversity enhancements in 2023[73][74]. - The company has a strong focus on diversity and inclusion, with Imran Qureshi chairing the North American Inclusion & Diversity Council[114]. Competition and Market Challenges - The company faces intense competition from firms like Accenture, Aon, and Marsh & McLennan, impacting its market share[79]. - The insurance consulting market is experiencing pressures from clients retaining more risk and relying on self-insurance mechanisms[80]. - The company competes in the HR consulting and risk management sectors against firms like Mercer and Aon, with strong competition from both large and specialized firms[82]. - The global workforce remains competitive, with a focus on attracting and retaining top talent amid ongoing market challenges[63]. Regulatory Compliance - Regulatory compliance is critical, with activities subject to oversight by various authorities, including the SEC and FCA[88][93]. - The company is subject to various financial crime laws and regulations, which could result in disciplinary actions if not adhered to[101]. - Non-compliance with regulatory requirements can lead to disciplinary actions, fines, and reputational damage, affecting the company's financial standing[102]. - The company is awaiting approval from the FCA for its Brexit broking solution, which will increase regulatory supervision and requirements[96]. - The European Union's Insurance Distribution Directive mandates compliance for insurance intermediaries, affecting operations across member states[97].

Willis Towers Watson Public Limited Company (NASDAQ:WTW) Q4 2022 Earnings Conference Call February 9, 2023 9:00 AM ET Company Participants Carl Hess – Chief Executive Officer Andrew Krasner – Chief Financial Officer Conference Call Participants Elyse Greenspan – Wells Fargo Gregory Peters – Raymond James David Motemaden – Evercore Michael Zaremski – BMO Paul Newsome – Piper Sandler Andrew Kligerman – Credit Suisse Rob Cox – Goldman Sachs Joshua Shanker – Bank of America Brian Meredith – UBS Mark Hughes – Tr ...