Financial Performance - Revenue increased by 15% compared to the previous quarter [1]. - Net profit margin improved to 12%, up from 10% last year [2]. - Operating expenses rose by 8% due to increased marketing efforts [3]. - Gross profit reached 500million,a20100 million in digital transformation over the next two years [4]. Customer Engagement - Customer satisfaction scores improved by 10% [1]. - A new loyalty program was launched to retain high-value customers [2]. - Social media engagement increased by 30% due to targeted campaigns [3]. - The company received an award for excellence in customer service [4].