Financial Performance - Total revenue for Q3 2024 was 40,510,000,adecreaseof30.358,104,000 in Q3 2023[14] - Hardware revenue decreased to 18,707,000inQ32024from35,631,000 in Q3 2023, representing a decline of 47.5%[14] - Hosted services revenue increased to 18,495,000inQ32024,up12.016,511,000 in Q3 2023[14] - Net loss for Q3 2024 was 9,923,000,comparedtoanetlossof7,723,000 in Q3 2023, reflecting an increase in losses of 28.5%[14] - Total revenue for the nine months ended September 30, 2024, was 139,517,adecreaseof21.0176,585 for the same period in 2023[84] - Total revenue decreased by 17.6million,or3040.5 million for the three months ended September 30, 2024, from 58.1millionforthesameperiodin2023[185]AssetsandLiabilities−Totalcurrentassetsdecreasedto284,986,000 as of September 30, 2024, down 16.3% from 340,340,000asofDecember31,2023[10]−Totalliabilitiesdecreasedto143,452,000 as of September 30, 2024, down 14.3% from 167,308,000asofDecember31,2023[11]−Cashandcashequivalentsdecreasedto163,403,000 as of September 30, 2024, down 24.1% from 215,214,000asofDecember31,2023[10]−Totalstockholders′equitydecreasedto305,141,000 as of September 30, 2024, down 11.0% from 342,448,000asofDecember31,2023[12]StockandEquity−ThecompanyrepurchasedClassAcommonstocktotaling17,214 thousand during the quarter ending September 30, 2024[20] - The company repurchased 9,767 shares of Class A common stock at an average price of 1.75pershareforatotalof17,081 during the three months ended September 30, 2024[111] - The company has approximately 26,660remainingavailableforstockrepurchasesunderitsstockrepurchaseprogramasofSeptember30,2024[111]−Thecompanyhasanauthorizedstockrepurchaseprogramofupto50,000 for Class A common stock, with approximately 22,728remainingavailableforrepurchaseasofNovember1,2024[144]ResearchandDevelopment−ResearchanddevelopmentexpensesforQ32024were6,596,000, a decrease of 12.9% compared to 7,573,000inQ32023[14]−TheCompanycapitalized3,209 in research and development costs for the three months ended September 30, 2024, compared to 822forthesameperiodin2023,representinga290.5(8,656,000), compared to (14,505,000)in2023,showingareductionof40.001,499, down from 1,964in2023,reflectingadecreaseof23.614.154 million for the three months ended September 30, 2024, compared to 11.269millionforthesameperiodin2023[183]−Thecompanyincurred23,462 thousand in payments for repurchases of Class A common stock during the nine months ended September 30, 2024[24] Legal and Compliance - The company recorded a legal accrual of 1,500relatedtoacollectiveactionlawsuitasofSeptember30,2024,whichwasnotpresentasofDecember31,2023[141]−Thecompanyreportedatotalsettlementamountof1,500 for the overtime wages lawsuit, which includes all plaintiffs' attorneys' fees and costs[141] Leadership and Strategy - The company is in the process of transitioning leadership following the departure of its CEO, with an interim CEO appointed and a search for a new CEO underway[154] - The company aims to enhance its smart home operating system with new products and features, including Community WiFi and Smart Package Room solutions, to improve customer value[152] Market Conditions - The overall decreases in New Units Deployed and Units Shipped are attributed to customers deferring capital expenditures due to broader macroeconomic conditions[185] - Changes in leadership and the structure of the sales organization have impacted sales and overall volumes[185]