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ExlService (EXLS) - 2024 Q4 - Annual Report

Financial Risks - The company is subject to credit risk and fluctuations in the market values of its investment and derivatives portfolios, which could negatively impact its financial condition and reported income [164]. - The company has a 500millionrevolvingcreditfacilityanda500 million revolving credit facility and a 100 million term loan facility, which are subject to covenants that could affect its liquidity and financial condition if breached [152]. - The company’s cash flow from operations is the primary source for debt service payments, and any decline in cash flow could adversely affect its ability to service or refinance debt [153]. - The company’s ability to access financing may be limited by market disruptions, affecting liquidity and client payment capabilities [162]. Currency and Market Fluctuations - The company reports operating results in U.S. dollars, but a portion of revenues and expenses are in other currencies, leading to potential adverse effects from foreign currency exchange rate fluctuations [144]. - The company’s stock price has experienced substantial volatility, influenced by various factors including financial results and global economic conditions [156]. Compliance and Regulatory Risks - The company faces increased compliance burdens and costs due to new and changing laws and regulations, which could adversely affect its reputation and financial performance [170]. - The company may experience increased compliance costs due to new and changing laws and regulations related to corporate governance and sustainability [167]. - The company’s global operations expose it to numerous and sometimes conflicting legal and regulatory requirements, increasing the difficulty of compliance [149]. Insurance and Liability Risks - The company may not be fully insured for all losses, which could result in significant liabilities that are not covered by insurance [165]. - The company may not be fully insured for all potential losses, which could have a material adverse effect on its business and financial results [165]. Reputational Risks - The company is exposed to reputational risks and legal liability related to its sustainability initiatives and disclosures, which could harm its reputation and business [169]. - The company’s sustainability initiatives may expose it to reputational risks and legal liabilities, impacting its brand and client relationships [169]. - The company faces risks related to negative public reactions to offshore outsourcing, which may impact client decisions and business operations [160]. Operational Challenges - The company’s ability to compete may be affected by restrictions on visas and work permits, potentially increasing costs and impacting net income [146]. - Global economic and political conditions could adversely affect the company's operations and client demand, potentially leading to volatility in business activity [161]. Dividend Policy - The company does not intend to pay dividends in the foreseeable future, as it plans to retain earnings for business development and expansion [158]. Anti-Takeover Provisions - The company is subject to anti-takeover provisions that may discourage favorable business combinations and could reduce the market price of its common stock [157]. Internal Controls - Internal controls over financial reporting are necessary for reliable financial information, and any deficiencies could lead to a loss of investor confidence [168].