
Financial Performance - The company reported net losses of 37.9 million for the years ended December 31, 2024 and 2023, respectively, with an accumulated deficit of 22.2 million and $23.8 million, respectively, representing approximately 58% of total revenue[164]. - A significant portion of revenue is derived from sales of products that require functioning instruments, and failures could lead to lost revenue and damaged reputation[238]. - The company may experience significant fluctuations in operating results, making future predictions difficult[278]. Revenue Sources and Customer Dependency - Sales and licensing of the ExPERT technology platform accounted for 45% of the company's revenue for the years ended December 31, 2024 and 2023[133]. - Two cell therapy companies accounted for 32% of total revenue for the year ended December 31, 2024, while the five largest customers contributed approximately 46% of total revenue[196]. - The company relies heavily on milestone payments, which are contingent on the successful development and commercialization of therapies by its partners[197]. - The company’s revenue is significantly influenced by research and development spending by biopharmaceutical companies, which may be affected by market conditions and budgetary constraints[159]. Growth Strategy and Market Expansion - The company plans to invest in technology and scientific innovation, broaden distribution capabilities, and pursue strategic partnerships and acquisitions to grow its market opportunity[138]. - The company intends to expand its international operations, which involves navigating complex foreign regulatory requirements[141]. - The company aims to sell its recently launched ExPERT VLx platform for large-scale bioprocessing applications, which may require additional investment and could face delays in customer acceptance[139]. - The company is committed to developing applications within life sciences and biotechnology, targeting significant revenue opportunities in cell-based therapeutics and drug discovery[231]. Operational Challenges - The company faces challenges in increasing market penetration and expanding into adjacent markets, which are critical for improving operating results[145][146]. - The company may face challenges in managing international operations due to varying legal, regulatory, and economic conditions[169]. - The company faces risks related to the management and integration of licensing arrangements and collaborations, which may disrupt operations and affect profitability[201]. - The company faces intense competition for skilled personnel, which may limit its ability to hire and retain qualified employees[308]. Regulatory and Compliance Risks - Regulatory authorities have substantial discretion in the approval process, which could delay or prevent the commercialization of products developed using the company's platform[190]. - The company is subject to stringent data privacy and security laws, and noncompliance could result in significant penalties and reputational harm[253]. - The company is subject to various data privacy and security laws, including the EU GDPR and UK GDPR, which impose potential fines of up to €20 million or 4% of total worldwide annual turnover, whichever is higher[255]. - The company is subject to anti-corruption and anti-money laundering laws, which could result in substantial civil and criminal penalties for violations[263]. Supply Chain and Manufacturing Risks - The company relies on a limited number of suppliers for key components, with approximately 16% of inventory additions in 2024 sourced from a single supplier, which poses risks of shortages and delays[210]. - The company does not have long-term supply contracts, making it vulnerable to prioritization by suppliers for other customers, which could lead to supply chain disruptions[211]. - Manufacturing of PAs began in-house in 2022, but the company expects to continue outsourcing a portion of production, which may affect supply reliability[219]. - The company relies heavily on third-party manufacturing organizations, and any disruptions in their operations could impair the ability to sell products[288]. Cybersecurity and Data Privacy - Cybersecurity threats are increasing, with risks including ransomware attacks and supply-chain vulnerabilities that could disrupt operations and lead to significant financial losses[293]. - The company has invested significantly in security measures, but there is no assurance that these efforts will prevent service interruptions or security incidents[300]. - The company relies on a third-party Managed Services Provider (MSP) for cybersecurity risk management, which operates a 24/7 security operations center (SOC) to monitor devices and networks for malicious activity[304]. - The company’s contracts may not sufficiently protect against liabilities related to data privacy and security obligations, and insurance coverage may not be adequate to mitigate potential claims[303]. Economic and Market Conditions - The company anticipates that geopolitical tensions, such as the conflict between Russia and Ukraine, could adversely affect its supply chain and global operations[167]. - Economic conditions, including inflation and market volatility, could materially affect the company's results of operations and liquidity needs[276]. - Changes in tariffs and trade policies may adversely affect sales and profitability, particularly in the context of U.S.-China trade relations[249]. - The Federal Reserve lowered interest rates three times during 2024 after significant increases in 2022 and 2023, which may impact the company's operations and liquidity[276]. Human Resources and Organizational Growth - The company has 114 full-time employees as of December 31, 2024, and anticipates further growth in personnel to support sales and marketing strategies[314]. - Future growth may strain the company's organizational and operational infrastructure, necessitating improvements in quality control, finance, and customer service management[315]. - Hiring and training qualified personnel is critical, as competition for skilled application scientists is intense due to rapid growth in the cell therapy field[244]. - The company emphasizes the need to expand its sales and application scientist infrastructure to drive adoption of its products in new markets[239].