
Financial Performance - Net interest income for the year 2024 reached RMB 169,832 million, an increase of 3.1% compared to RMB 164,123 million in 2023[7] - Net profit attributable to shareholders for 2024 was RMB 93,586 million, a slight increase of 0.9% from RMB 92,728 million in 2023[7] - The pre-tax profit was RMB 103.475 billion, an increase of RMB 3.777 billion, or 3.79% year-on-year[34] - The net profit attributable to shareholders of the parent company was RMB 93.586 billion, a year-on-year increase of 0.93%[33] - Net operating income for 2024 was RMB 260,269 million, slightly up from RMB 258,014 million in 2023, indicating a growth of 0.87%[102] - Pre-tax profit rose to RMB 103,475 million in 2024, compared to RMB 99,698 million in 2023, reflecting an increase of 3.79%[102] Asset and Loan Growth - Total assets at the end of 2024 amounted to RMB 14,900,717 million, representing a growth of 5.9% from RMB 14,060,472 million in 2023[8] - Customer loans increased to RMB 8,555,122 million, up 7.5% from RMB 7,957,085 million in 2023[8] - The total assets of the group reached RMB 14.90 trillion, an increase of 5.98% compared to the end of the previous year[32] - Customer loan balance amounted to RMB 8.56 trillion, increasing by RMB 598.04 billion, a growth of 7.52%[32] - The total loan balance as of December 31, 2024, was RMB 855.51 billion, an increase from RMB 795.71 billion in the previous year[99] Deposit and Funding - The bank's total customer deposits reached RMB 8,800,335 million, an increase of 2.9% from RMB 8,551,215 million in 2023[8] - Customer deposit balance was RMB 8.80 trillion, up by RMB 249.12 billion, a growth of 2.91%[32] - Customer deposits, the primary source of funding, reached RMB 880.03 billion, up RMB 24.91 billion or 2.91% year-on-year, accounting for 64.03% of total liabilities, a decrease of 1.95 percentage points[88] Non-Performing Loans and Asset Quality - The non-performing loan ratio improved to 1.31%, down from 1.33% in the previous year[12] - The provision coverage ratio was 201.94%, an increase of 6.73 percentage points from the end of the previous year[33] - The bank's non-performing loan balance reached CNY 111.68 billion, with a non-performing loan ratio of 1.31%, a decrease of 0.02 percentage points year-on-year[164] - During the reporting period, the bank disposed of non-performing loans amounting to CNY 66.67 billion, a year-on-year increase of 3.0%, with substantial recoveries of CNY 30.38 billion[163] Shareholder Information - The number of ordinary shareholders increased to 261,229 at the end of the reporting period, up from 245,103 as of February 28, 2025[14] - HSBC Holdings plc holds 14,135,636,613 H-shares, representing 19.03% of the total issued shares[22] - The Ministry of Finance of the People's Republic of China owns 13,178,424,446 A-shares, accounting for 17.75% of the total issued shares[17] - The National Social Security Fund holds a total of 12,170,541,195 shares (A and H combined), which is 16.39% of the total issued ordinary shares[16] Financial Ratios - The capital adequacy ratio stood at 16.02%, an increase from 15.27% in 2023[13] - The weighted average return on equity decreased to 9.08% from 9.68% in 2023[12] - The net interest margin for the group was 1.11%, a decrease of 3 basis points year-on-year[48] - The average interest rate on interest-earning assets was 3.37%, down from 3.59% in the previous year[48] Business Operations and Strategy - The company aims to build a world-class banking group with distinctive advantages, focusing on serving the real economy and optimizing financial products and services[104] - The company plans to enhance its analysis of economic and financial conditions to optimize its securities investment strategy[76] - The company aims to improve its liability quality management system to ensure the safety, liquidity, and profitability of its operations[84] - The company established a digital finance committee to enhance decision-making and organization in digital transformation efforts[110] Technology and Digital Transformation - The number of active monthly users (MAU) for the personal mobile banking app reached 55.41 million, representing a 12.84% increase compared to the end of the previous year[151] - The "Cloud Bank" remote video service provided 1.98 million services, a 2.3 times increase year-over-year[152] - The company launched an AI action plan for 2025-2026, establishing a framework for AI capabilities and applications, completing over 100 model scenarios[156] - Financial technology investment amounted to CNY 11.43 billion, accounting for 5.41% of operating income, a decrease of 0.23 percentage points year-over-year[154] Risk Management - The bank's risk management framework emphasizes a unified approach to credit risk management and compliance with regulatory requirements[161] - The group aims to enhance its risk management capabilities, focusing on preventing systemic risks and improving cybersecurity measures[196] - The group conducted regular liquidity risk stress tests, confirming that liquidity risks remain within controllable limits under various stress scenarios[190] Employee and Corporate Governance - The total number of employees at the end of the reporting period was 95,746, with a gender distribution of 45.02% male and 54.98% female[198] - The group emphasizes equal employment and fair compensation, ensuring compliance with regulatory requirements in its compensation policies[199] - Over 40% of performance-based compensation for senior management and key positions will be deferred for at least three years[200]