
Financial Performance - The average return on equity (ROAE) for the year reached 14.49%[12] - Total assets exceeded RMB 12 trillion, with deposits surpassing RMB 9 trillion, both growing over 10% year-on-year[12] - The bank achieved positive profit growth for the year, with a narrowing decline in revenue quarter by quarter[12] - Operating net income reached 337.12 billion yuan, and net profit attributable to shareholders grew by 1.22% year-on-year to 148.39 billion yuan[24] - The bank's operating income for 2024 was RMB 337,121 million, a decrease of 0.58% compared to RMB 339,078 million in 2023[49] - The pre-tax profit increased by 1.15% to RMB 178,652 million from RMB 176,618 million year-on-year[49] - Net profit attributable to shareholders rose by 1.22% to RMB 148,391 million, compared to RMB 146,602 million in the previous year[49] - The total operating income for 2024 was RMB 337.12 billion, a decrease of 0.58% compared to 2023[55] Asset Quality and Risk Management - The non-performing loan (NPL) ratio and provision coverage ratio remained at a competitive level among listed banks[12] - The non-performing loan ratio remained stable at 0.95%, with a provision coverage ratio of 411.98% and a loan provision ratio of 3.92%[24] - The bank is committed to enhancing risk management and addressing key area risks to prevent systemic risks[12] - The total amount of non-performing loans across all categories was RMB 65.61 billion, with a stable NPL ratio of 0.95%[110] - The company has implemented stricter credit policies, focusing on high-quality clients and enhancing risk management in key sectors[115] - The company continues to adjust its asset structure proactively, maintaining stable asset quality amid changing macroeconomic conditions[113] Capital Adequacy and Financial Stability - The core tier 1 capital adequacy ratio increased by 1.13 percentage points year-on-year to 14.86%, while the total capital adequacy ratio reached 19.05%[24] - The capital adequacy ratio increased to 19.05%, up 1.17 percentage points from the previous year[53] - The leverage ratio as of December 31, 2024, was 8.46%, up by 0.20 percentage points from the previous year[130] - The balance of loan loss provisions as of December 31, 2024, was RMB 270.301 billion, an increase of RMB 0.767 billion from the previous year, with a provision coverage ratio of 411.98%, down by 25.72 percentage points[128] Customer Base and Retail Banking - Retail customer base exceeded 200 million, with total assets under management (AUM) approaching 15 trillion yuan[14] - The total number of retail customers reached 210 million, a growth of 6.60% compared to the previous year[146] - The retail loan balance grew by 6.06% to RMB 3.58 trillion, while retail deposit balance increased by 15.43% to RMB 3.83 trillion[146] - The total assets under management (AUM) for retail customers increased by 12.05% to RMB 14.93 trillion[146] Digital Transformation and Innovation - The company launched the first open-source financial model in the domestic banking industry with 100 billion parameters, enhancing its competitive advantage[14] - The company is committed to advancing AI technology in finance, focusing on building a robust digital infrastructure and expanding its AI ecosystem[21] - The open operational service platform "Kaiyang Portal" has completed intelligent transformation for over 730 operational processes, with key business processing efficiency improving by 58.32% compared to the end of the previous year[155] - The overall availability of cloud services exceeded 99.999%, with a total of 5,942 reusable components published by the end of the reporting period[156][157][158] Strategic Focus and Future Plans - The bank's strategic focus includes deepening professional capabilities and supporting the real economy[12] - The bank's management emphasized the importance of achieving the goals set in the "14th Five-Year Plan" amid external pressures and internal challenges[12] - The bank aims to enhance its strategic execution, customer service, management, innovation, talent, and technology capabilities to strengthen its operational resilience against external uncertainties[34] - The bank plans to accelerate international development and enhance its global service capabilities through cross-border financial services[34] Non-Interest Income and Fee Structure - Non-interest income accounted for 37.33% of total income, an increase of 0.64 percentage points year-on-year[24] - The net fee and commission income was CNY 72.09 billion, a year-on-year decrease of 14.28%, representing 57.29% of non-interest income[166] - Fee and commission income totaled RMB 81.040 billion, down 12.70% year-on-year, with wealth management fees declining by 22.70% to RMB 22.005 billion[77] Environmental, Social, and Governance (ESG) Initiatives - The bank's ESG rating for 2024 was upgraded to the highest level of "AAA"[25] - The company saved 46.588 million sheets of paper and reduced carbon dioxide emissions by 419.30 tons through the promotion of electronic agreements and paperless operations[155] - The company is committed to social responsibility by enriching family trust services and promoting innovative offerings[197] Customer Engagement and Technology - Monthly active users (MAU) for the bank's apps reached 123 million, with wholesale online channel active customer count averaging 1.9494 million[31] - The company upgraded its online operations and enhanced user experience through the iteration of its wealth management app[195] - The company is focusing on value-driven customer acquisition strategies and product upgrades in the credit card business[199]