
Financial Performance - Revenue for 2024 reached HKD 12.057 billion, an increase from HKD 11.406 billion in 2023, representing a growth of approximately 5.7%[20] - The net profit attributable to unit holders was HKD 3.111 billion, slightly down from HKD 3.156 billion in 2023, indicating a decrease of about 1.4%[27] - The total distribution per unit for the year was HKD 0.3203, unchanged from 2023[196] - Capital expenditures for the year amounted to HKD 3.659 billion, a decrease from HKD 4.447 billion in 2023, reflecting a reduction of approximately 17.7%[198] - As of December 31, 2024, total external borrowings were HKD 50.855 billion, compared to HKD 50.206 billion in 2023[198] - The net debt as of December 31, 2024, was HKD 50.825 billion, with a net debt to total capital ratio of 51%, consistent with 2023[200] - The trust group maintained a stable A- credit rating from Standard & Poor's, reflecting strong financial conditions throughout the year[200] Customer Satisfaction and Service Quality - The average customer satisfaction index improved to 4.77 out of 5, up from 4.72 in 2023[21] - The company achieved an average customer satisfaction score of 4.77 out of 5, maintaining service standards for 25 consecutive years, with a 23% increase in customers using electronic payment methods[87] Energy Generation and Emissions - The new 380 MW gas combined cycle unit L12 commenced operation in March 2024, increasing the gas generation proportion to approximately 70% of total generation[26] - Gas-fired power generation will account for approximately 70% of total generation in 2024, with over 30% of the gas sourced from the newly operational offshore LNG receiving station since July 2023[30] - Carbon emissions were reduced by approximately 40% compared to the 2005 baseline, following the commissioning of a new 380 MW gas combined cycle unit in March 2024[78] - The company plans to phase out coal-fired power generation by 2035, with the retirement of two old coal units in 2024 and the construction of a new gas unit expected to be operational by 2029[79] Renewable Energy Initiatives - The total renewable energy generation capacity under the "Feed-in Tariff Scheme" has increased to over 13 GW, with 135 new installations during the year[31] - The company's renewable energy production exceeded 13 million kWh during the year, supported by solar and wind energy systems[86] - The renewable energy systems newly installed by 135 customers produced over 11 million kWh of electricity, benefiting from the "Feed-in Tariff" program[127] Smart Technology and Infrastructure - Approximately 80% of customers have been equipped with smart meters by the end of 2024, with the project expected to be completed by 2025[28] - The company is implementing LoRaWAN technology for automation and IoT applications across the power grid, enhancing operational efficiency and data transmission reliability[121] - The company has developed a patented smart tool for monitoring the operational status of distribution switchgear, set to launch in 2025, which alerts engineers when parameters exceed preset limits[117] Community Engagement and Support - The company has launched multiple community programs to assist Hong Kong society in addressing economic difficulties and reducing carbon footprints[78] - The volunteer team contributed over 3,930 hours of service in 2024, supporting 35 activities for underprivileged communities[152] - The "Show Me Your Love" challenge in 2024 benefited over 1,200 individuals through 20 selected projects[157] - The company distributed cash vouchers worth HKD 200 each to 10,000 participants in the electricity bill discount program for economically disadvantaged customers[158] Employee Development and Welfare - 港灯在2024年底员工总数超过1,800名,女性员工占比21%,管理层女性占比5.7%[175] - 2024年员工自愿流失率为7%,低于香港平均水平10.9%[175] - 2024年员工培训总时数为69,315小时,涵盖技术、安全、管理等多个领域[177] - 2024年针对员工的关爱调查收到1,481份回应,参与率为81.6%[178] - 港灯在2024年将产假由14周增加至16周,侍产假由5天增加至10天[176] Environmental Initiatives - The company plans to allocate approximately HKD 75 million for the "Smart Electricity Saving Service" in 2025 to promote carbon neutrality and energy savings[34] - The company has received recognition for its food waste recycling efforts, with one canteen achieving a diamond-level award for its contributions[138] - The company has implemented a recycling program in its office buildings to minimize waste sent to landfills, including setting up recycling bins on every floor[136] Infrastructure Development - The company installed 31 new distribution substations and transformer distribution boxes, laying approximately 127 kilometers of cables to enhance capacity for peak loads[94] - The company is actively expanding its power grid to meet the energy demands of large development projects in the Southern and Eastern districts of Hong Kong[80] Awards and Recognition - The company received a gold award in the public and community service category at the 2023 Hong Kong Environmental Excellence Awards[69] - The company received the "2023 Hong Kong Environmental Excellence Award" for its outstanding performance in resource conservation and carbon reduction[151]